Frequently asked Questions
Where and how can I activate the "Internet banking" service?
To activate the Internet Banking service, you need to contact a bank institution, use the online registration service of the Internet Banking system, or register using an MSI account.
Registration at a bank institution:
Contact the OPERA of the head office, regional (Minsk) department, branch, department or center banking services JSC " ASB Belarusbank» (hereinafter the bank institution) with an identity document and a bank payment card issued by the bank (hereinafter the card);
Sign the Questionnaire-application for banking customer service using the "Internet banking" system;
Get Username and Password;
When using the online registration service of the Internet Banking system, you must:
Apply for online registration in the "Internet banking" system of JSC "JSSB Belarusbank" via the Internet on the bank's website ();
Registration using an MSI account:
To authorize in the Internet Banking system, the client must register in the Interbank Identification System (hereinafter referred to as ISI) (https://ipersonal.raschet.by) and select the "Register" function.
After successful identification of the client in the MSI, register in the Internet banking system. To register in the Internet Banking system, the client must select the authentication type "One-time SMS code" and click the "Login via MSI" button.
After a successful registration procedure, the client is granted access to the Internet banking system.
Why is the message “Contact the bank” displayed during on-line registration in the Internet banking system?
The information about the client available in the bank does not correspond to the personal data entered during on-line registration. If all the fields are filled in correctly by you (corresponding to passport data), then you need to contact the bank institution to make changes to the personal data that are stored in the bank. You must have an identity document with you.
How to change the password for entering the Internet Banking system?
The functionality of the "Internet banking" system allows you to change your password. To do this, go to the "Personal settings" - "Password settings" section.
Login password requirements:
1. the password must contain only Latin letters (lowercase and uppercase) and numbers;
2. the password must contain at least 8 and no more than 12 characters;
3. the password must contain at least one uppercase and at least one lowercase letter, as well as at least one number;
4. The password cannot contain three identical characters in a row.
Is there a commission fee for paying in Internet banking, if so, how much?
Payments for payment for services in the Internet banking system are carried out without charging a commission, except for:
Translation Services Money from card to card of JSC "ASB Belarusbank";
Making payments according to details;
Providing, through the Internet banking system, a mini-statement on transactions made using the card or its details.
The commission fee for these operations is determined by the collection of remuneration for operations performed by JSC "ASB Belarusbank" for servicing accounts opened with JSC "JSSB Belarusbank", and other operations (sections 7, 8, 9 and 10, http://belarusbank.by/ru /deyatelnost/10373/10505).
What is the "Settlement" system (ERIP), how and what services can be paid with it?
JSC "ASB Belarusbank" closely cooperates with the "Settlement" system (AIS ERIP, http://www.raschet.by). System "Calculation" - automated Information system a single settlement and information space (AIS ERIP), accompanied by JSC Non-Banking Credit and Financial Organization "ERIP". The system is designed to provide comprehensive services to payers on the principle of "one window", reduce the cost of processing transactions for payment for services, provide the possibility of making settlements for services through any settlement agent from any region. Almost all banks of the Republic of Belarus are participating banks of the "Settlement" system. The information provided by the "Settlement" system is displayed identically in all terminals of the Bank-Members and is not subject to editing and change on the bank's side.
Most service providers in the Republic of Belarus are members of the Settlement system. Using the "Settlement" system, you can make a payment in favor of any Belarusian operator mobile communications, per public Utilities, internet and more. A complete list of services that can be paid using the "Settlement" system is presented in the Payment Tree of the "Internet Banking" system in the section "Payments and Transfers" - "Settlement System (ERIP)".
To make payments in the Internet Banking system in favor of service providers that are members of the Settlement system, you must:
Go to the section "Payments and transfers" - "Settlement system (ERIP)";
Press the "New payment" button;
In the payment tree that opens, select the region and city in which services are provided (if the service provider provides its services throughout the Republic of Belarus, for example, RUE “BELTELECOM”, select the “National” section;
Select the section with the necessary services;
Select a service provider;
Select the service for which payment is made;
Select the payment card from which the payment will be made;
Fill in all fields of the form;
Press the "Pay" button.
After making a payment through the "Settlement" system, information about it is stored in the payment history of the "Internet banking" system, and the data for re-payment is stored in the "Personal payments" section of the "Settlement" system and displayed by the "Internet banking" system on the main page of the system .
After making a payment through the "Settlement" system, all data of this payment can be saved in the "Internet banking" system (specify a name and click the "Save" button on latest form) for the purpose of quick access to a payment using the Favorite Payments service and other services, such as One-Button Payment, offered to customers by the Internet Banking system.
When navigating through the payment tree of the "Settlement" system, a menu for quickly navigating the tree is displayed above the table.
If you could not find the necessary service in the payment tree to make a payment, use the "Search for services" section, the link to which is located above the payment tree of the "Settlement" system.
All forms and text displayed by the "Internet Banking" system when making payments through the "Settlement" system are provided to the bank by the "Settlement" system and are not subject to editing and change on the bank's side.
For all questions related to making payments in the "Settlement" system, you can contact the Contact Center of the "Settlement" system by phone 141 or by e-mail [email protected] Payment options can be found on the website http://www.raschet.by.
How to use the One Button Payment service?
In order to use the One Button Payment service, you must:
On the Main page, select the "One-button payment" section or go to the "Payments and transfers" - "One-button payment" section;
Select the card with which you want to pay;
Select, from the previously saved in the "Internet Banking" system, the services that he wants to pay for;
Press the "Continue" button;
Fill in the fields "Payment details" one by one;
Press the "Continue" button;
In the "Confirm payment data" window, check the correctness of the payment data;
Press the "Pay" button.
Payment transactions for the selected services are processed by the system one by one in the order in which they were displayed to the client in the final form.
After making payments, a form is displayed with the results and details of all payments made. Next to each successful payment there is a "Print" button for printing a receipt. In case of successful completion of all payments, one general message "Payments were successful" (green) is displayed. Payments, during the payment process of which an error occurred, are highlighted in red, there is no "Print" button. For unsuccessful payments, error messages (red) are displayed in the format "Name of the saved payment: Message".
The next time you use the "One Button Payment" service, the payments for which the payment was made the previous time will be automatically selected in the form for selecting saved payments.
Is it possible to transfer money from card to card?
Transfer of funds from card to card is carried out between cards issued by Belarusbank JSC, as well as transfer to a Visa, Mastercard card of any bank.
How to transfer funds to online wallet(belgi, EasyPay, WMB)?
To make a transfer, you need to go to the section “Payments and transfers” - “Settlement system (ERIP)” - “National” - “Financial services” - “Electronic money” - “(Additional e-wallet, EasyPay sale, WMB sale ( e-money))", select the card from which the funds will be transferred, and click the "Continue" button. Next, enter the "Wallet Number" and click the "Continue" button. Please note that minimum amount payment is limited, the limit amount is indicated on the payment processing page.
What should I do if, when viewing the balance on a bank payment card, the system displays the message “There is no data to display on the card”?
This message indicates that the Internet Banking system is unable to obtain information about the balance of your payment card in the Bank Processing Center due to problems that have arisen during the interaction of several software and hardware systems. As a rule, failures in work are of a short-term nature. Therefore, you should try logging in again later.
What should I do if in the Internet Banking system, when making payments through the Settlement system, ERIP displays the message “Unable to connect to the ERIP server”?
This message indicates that the Internet banking system cannot connect to the servers of the Settlement system (ERIP). As a rule, failures in work are of a short-term nature. Therefore, you should try to make the payment again later.
What should I do if in the Internet banking system, when paying for a loan issued by Belarusbank, the system displays the message “No information to display”?
This message indicates that the Internet Banking system is unable to obtain information from the branch where the loan was issued. As a rule, failures in work are of a short-term nature. Therefore, you should try to make the payment again later. Also, in order to solve the problem as soon as possible, you can contact the Contact Center of JSC "ASB Belarusbank" at the short number 147 and report the number of the branch where the loan was issued.
What document is a confirmation of payment in the Internet Banking system?
After the transaction is completed, a check is generated in the Internet Banking system with details and detailed information about the payment, with the possibility of its further printing (on the last form, when making a payment, click the "Print" button).
In the future, the user has the opportunity to print a check at any convenient time using the "Payment History" service. Find information about the payment using the search form, select the payment you are interested in, click the "Details" → "Print" button.
According to the public offer agreement concluded upon registration in the Internet Banking system, “electronic messages used in the relationship between the Client and the Bank, successfully confirmed by the Client in the system, are recognized as equal in legal force to the corresponding paper documents issued when performing similar transactions in an institution Bank personally by the Client, and give rise to similar rights and obligations of the parties. The check issued by the system contains the identifier of the completed transaction (TransID) with which you can uniquely identify your payment.
In cases where it is necessary to confirm by the bank a transaction made through the Internet Banking system, the client must contact the bank institution where the payment card was issued.
Is a receipt for payment of a loan in the Internet Banking system the basis for tax deduction income tax?
As explained National Bank of the Republic of Belarus and the Ministry of Taxes and Dues of the Republic of Belarus, the procedure for submitting a property tax deduction is established by Articles 165-166 tax code(Special part) dated December 29, 2009 No. 71-З. These articles of the Code provide that documents confirming the expenses actually incurred by the payer and members of his family for the construction or purchase of an individual residential house or apartment, repayment of loans from banks of the Republic of Belarus, repayment of loans received from Belarusian organizations and (or) Belarusian individual entrepreneurs (including interest on them, with the exception of interest on overdue loans and loans, overdue interest on them), actually spent on the construction or purchase of an individual residential house or apartment in the territory of the Republic of Belarus, or expenses on education in educational institutions of the Republic of Belarus when they receive the first higher, first secondary specialized or first vocational education, repayment of loans from banks of the Republic of Belarus, loans received from Belarusian organizations and (or) Belarusian individual entrepreneurs (including interest on them, except for interest on overdue loans and loans, overdue interest on them), actually spent by them on obtaining the first higher, first secondary special or first vocational education by these persons should contain information about the last name, first name, patronymic of the payer, the amount and date of payment, purpose of payment .
Checks generated when making a transaction to pay for tuition or repay a loan using devices and services of remote banking services JSC "ASB Belarusbank" (Internet banking system, payment terminals, ATMs, information kiosks, etc.), contain all the necessary information and can be provided by individuals to receive a social and / or property tax deduction.
It should also be noted that these checks are not a copy of an electronic document and are not subject to Article 20 of the Law of the Republic of Belarus “On Electronic Document and Electronic Digital Signature” dated December 29, 2009 No. 113-З and, therefore, do not require certification.
In accordance with paragraph 5.10 of the Regulations on the Ministry of Taxes and Dues of the Republic of Belarus, approved by the Decree of the Ministry of Taxes and Dues of the Republic of Belarus dated October 31, 2001 No. 1592 (as amended and supplemented), the Ministry of Taxes and Dues of the Republic of Belarus, in accordance with the assigned its tasks, conducts explanatory work on the application of tax legislation. Therefore, the Inspectorate of the Ministry of Taxes and Duties of the Republic of Belarus at your place of residence is obliged to give you comprehensive advice on the issue of granting a property (construction or acquisition of housing) tax deduction. In addition, official advice on income tax issues individuals can be obtained by asking a question on the official website of the Ministry of Taxes and Dues of the Republic of Belarus (web address - http://www.nalog.by).
In the "Mini Statement" menu, I would like to see the movement on the card for any period of time, as well as the receipt of funds. Is it planned or not?
Information on all movements of funds using a payment card, except for crediting wages and advance, can be obtained in the menu "Mini Statement" and "Payment History".
Menu "Mini Statement" provides information about 10 recent transactions committed using payment card or its details, but not more than for the last 7 days.
Menu "History of payments" provides information about payments made by you through the "Internet banking" system for any period of time.
At present, the implementation of the "Mini-statement" with the storage of data for a longer period is not planned in the "Internet-banking" system.
The payment card holder is given the opportunity to receive a monthly account statement by e-mail. This service can be activated through the Internet Banking system or by submitting a written application to the bank institution where the payment card was issued.
The commission fee for providing a mini-statement is determined by the collection of remuneration for operations performed by JSC "ASB Belarusbank" for servicing accounts opened with JSC "JSSB Belarusbank", and other operations (section 7, http://belarusbank.by/ru/deyatelnost/10373 /10505/21060).
Why is the account blocked and how can I unblock it?
To ensure security when using the Internet Banking service and to prevent attempts of unauthorized access to the personal data of bank customers, the Internet Banking system automatically blocks the user account after entering the authorization data three times incorrectly (username (login), password (password) or session code). The system has one minute to enter the session code, process it and transfer data to the server. If the time limit for entering the session code is exceeded, the system defines this attempt as unsuccessful.
To unblock the account, you can contact the operator of the Contact Center by phone 147 (on weekdays from 8:30-20:00, on weekends from 09:00-16:00) or use the "Unblock by SMS" service.
When contacting the Contact Center operator, the client must inform the operator of the last name, first name, patronymic, user name (login), code word (mother's maiden name) specified during registration in the Application Form. When unlocking an account via SMS, you must follow the link placed under the authorization data entry form to the "Unblock via SMS" section and fill in all the fields in the dialog box that opens ("Login", "Password", "Code from the code card", " Code from SMS" sent to your phone) and click the "Unblock by SMS" button.
In the event of a 3-fold blocking of the user, provided that there is no successful login between blockings (2 times in a row they unblocked the account with the operator of the Contact Center or using the "Unblock by SMS" service, but could not log in to the system), unblock the account registration is possible only in a bank institution. V this case You need to come to any bank institution and fill out an application for unblocking a client account in the Internet Banking system. You must have an identity document with you.
How to activate the "Unblocking by SMS" service?
To activate the "Unblocking by SMS" service, you need to log in to the "Internet banking" system, select the menu item "My profile" - "Personal data" - "Change contact data". In the dialog box that opens, specify the desired mobile phone number, carrier (MTS, Velcom, Life) and select the "Use mobile phone to unlock" option. Press the "Save" button.
How to unblock an account by SMS?
When the user's account is blocked by the Internet Banking system, an SMS message with a code will be sent to the mobile phone number specified when connecting the "Unblock by SMS" service.
To unblock the account, follow the link placed under the authorization data entry form to the "Unblock by SMS" section and fill in all the fields in the dialog box that opens ("Login", "Password", "Code from the code card", "Code from SMS" sent to your phone) and click the "Unblock by SMS" button.
If the code sent to your phone was not received or lost, then you need to go to the “Unblocking by SMS” section and fill in the fields “Login”, “Password”, “Code from the code card” in the dialog box that opens and click the “Repeat” button SMS". You will be re-sent a code to unlock via SMS.
You can request an unlock code via SMS no more than 3 times in a row.
In the case of a 3-fold blocking of a user, provided there is no successful login between blocks (2 times in a row they unblocked the account using the “Unblock by SMS” service, but could not log in to the system), it is impossible to unblock the account by SMS. In this case, you need to come to any bank institution and fill out an application for unblocking a client account in the Internet Banking system. You must have an identity document with you.
Is there an opportunity to open a deposit (deposit) in the Internet banking system?
The Internet banking system allows users to open deposit accounts.
To open a deposit, you need to select the menu item "Accounts" - "Deposits" - "opening a deposit", select the type of deposit account from the proposed list and click the "Open deposit" button, then familiarize yourself with the public offer for concluding a fixed-term agreement bank deposit"Internet deposit", select payment card, from which funds will be debited to open a deposit and click the "Continue" button. In the dialog box that opens, check all the data and click the "I confirm the opening of an account" button.
How to get a 3-D Secure password?
To register a 3-D Secure password, in order to make payments on the Internet (http://belarusbank.by/ru/fizicheskim_licam/cards/uslugi/26958), you need to select the menu item "Accounts" - "Accounts with a card" - "Application for issuance of cards / Additional services" - "Password 3-D Secure / Internet Password Belkart". Next, select the payment card for which you want to register the 3-D Secure Password and click "Continue".
In the "3-D Secure Password" field, create your own and enter a password (from 9 to 15 any characters).
In the "Personal address" field, come up with your own and enter a personal appeal (from 2 to 20 any characters), for example: "Good afternoon, Elena."
In the "Answer to the question" field, think up and enter (from 9 to 15 any characters) the answer to the Secret question (in the future, the answer to the Secret question will be used to obtain a new 3-D Secure password in case you forgot and / or want to change 3-D Secure password at the time of confirmation of the payment operation with a 3-D Secure password).
Click "Register", wait for confirmation of the success of the operation, after which you can use the 3-D Secure password you created when confirming Internet payments.
If you have forgotten the 3-D Secure password and/or the answer to the "Secret Question", you must re-register the 3-D Secure password in the "Internet banking" system in the menu item "Accounts" - "Accounts with a card" - "Application for issuing cards/Additional services”.
If you no longer wish to use the 3-D Secure password, you must cancel the registration of the password in the "Internet banking" system in the menu item "Accounts" - "Accounts with a card" - "Card Applications/Additional Services" - "Password 3 -D Secure /Internet Password Belkart".
How to enable / disable the possibility of receiving an account statement by e-mail (e-mail) in the Internet Banking system?
Is it possible to change the client's current login to another one without going through a new registration?
The Internet Banking system does not provide for changing the username (login).
The mobile phone number has changed.
To edit personal data, you need to select the menu item "My profile" - "Personal data" - "Change contact information". In the dialog box that opens, you can edit the following data:
Contact details.
If all session codes from the code card issued during registration in Internet banking have been used, how can I get a new one and how much will it cost?
The "Internet banking" system involves working with one code card, which is linked to the client's account. That is, there is no need to purchase another code card.
How can I recover my login/password to login?
To restore the username (Login), as well as the register of its introduction (large / small letters), you need to call 147 (on weekdays from 8:30-20:00, on weekends from 09:00-16:00) and inform their identification data: last name, first name, patronymic, code word, personal passport number indicated in the Application Form or contact the nearest bank institution. You must have an identity document with you.
If you have forgotten your password (password), then you need to contact any bank institution where you connect to the system and write an application to generate a new password. You must have an identity document with you.
What is the cost of connecting to the Internet banking system?
from July 16, 2018 JSC "JSSB Belarusbank" cancels the collection of fees for registration in the Internet banking system, incl. on-line registration, and issuance of a code card upon registration in the system.
Why does the following message appear when entering the Internet Banking system: “The client has not passed all stages of registration. Code card not activated"?
1. This means that the client applied for on-line registration in the Internet Banking system, but did not receive a code card, which is required to enter the Internet Banking system);
2. When registering the "Internet banking" service in a bank institution, the code card was not activated in the information kiosk of JSC "ASB Belarusbank".
During the passage of undergraduate practice in the bank "Belarusbank" a range of services was identified, provided by the operational department of the bank to both individuals and legal entities. The operational department is one of the largest in the bank in terms of the number of employees. He carries out the opening and maintenance of foreign currency and ruble accounts, settlement and cash services. To open a current account, legal entities must submit:
- 1. Application for opening an account.
- 2. A copy of the document on the registration of the enterprise, certified by a notary or registration authority.
- 3. Two copy copies constituent documents, while one of them must be stamped by the registering authority, and the other - notarized or certified by the registering authority.
- 4. Duplicate notice of assignment of a taxpayer identification number (UNN).
- 5. Certificate from the bodies of the Fund for Social Protection of the Population of the Ministry of Social Protection on registration as a payer of mandatory insurance premiums and other payments with the bodies of the Fund.
- 6. Card with samples of signatures and seal imprint, certified by a notary.
ASB "Belarusbank" also opens sub-accounts, special, charitable, temporary, correspondent, deposit and other accounts.
Settlement and cash services the operational department of the bank carries out on the basis of the current legislation and the relevant agreement between the parties. His work has something in common with the lending department, the department for working with individuals and legal entities.
Comprehensive service legal entities. The Bank offers the following range of banking products and services.
Opening and maintenance of currency and ruble accounts, settlement and cash services for clients (sub-accounts, special, charitable, temporary, correspondent, deposit and other accounts).
Settlement and cash services are carried out in compliance with the current legislation of the Republic of Belarus and on the basis of an agreement between the bank and the client for settlement and cash services in accordance with the current commission rates.
Connecting to an electronic payment system"Client Bank". Own e-mail network significantly increases the speed of information processing and allows the parties to send and receive the following documents:
in client-bank mode:
payment orders in national and foreign currencies;
transfer request;
orders for the purchase and sale of foreign currency;
requests for currency conversion;
text documents of any content;
in bank-client mode:
statements of the client's account;
foreign exchange rates;
information about the current state of the account;
posting archive data.
To identify the transmitted payment documents, the client's electronic signature and a special encryption algorithm are used, which guarantee the reliability and confidentiality of information.
Deposit deposits of legal entities in Belarusian rubles and foreign currency.
Kinds deposits in the bank - urgent and on demand.
The conditions of the deposit are determined by the agreement and depend on the amount and terms of placement. At the request of the client deposit agreement interest payment may be provided - monthly, quarterly, and also at the end of the deposit storage period.
Current (settlement), charitable accounts in Belarusian rubles. Current (settlement), charitable accounts in foreign currency. Deposit (deposit) accounts in Belarusian rubles. Deposit (deposit) accounts in foreign currency. Operations on FL accounts using a PC. Operations with deposit accounts Family capital.
Payment of den wed-in on Internet deposits. Execution of powers of attorney and testamentary orders. Making transactions in Belarusian rubles on temporary accounts of individuals. Making transactions in foreign currency on temporary accounts of individuals. Accompanying the participants of the system of construction savings. Settlement and cash services for legal entities and individual entrepreneurs. Acceptance of cash Belarusian rubles from legal entities and individual entrepreneurs from the sale of goods, the provision of services, the performance of work, for other payments with subsequent crediting to their current ones.
Issuance of cash to legal entities and individual entrepreneurs in Belarusian rubles and foreign currency. Acceptance of cash from legal entities and individual entrepreneurs in foreign currency. Acceptance of cash payments in Belarusian rubles from legal entities and individual entrepreneurs in payment for goods, works, services, other payments with subsequent crediting to the current (settlement) accounts of others. Acceptance of cash Belarusian rubles from legal entities and individual entrepreneurs from the sale of goods, the provision of services, the performance of work, for other payments and other purposes of the contribution with crediting to them. Acceptance of payments and contributions in Belarusian rubles from individuals in favor of legal entities and individual entrepreneurs. Acceptance of payments and contributions in foreign currency from individuals in favor of legal entities and individual entrepreneurs.
If you have received new keys from the Client-Bank system, 3) You do not need to reinstall the program 4) Run the client-bank and go to.
Acceptance of payments in Belarusian rubles from individuals in payment of reimbursement of funds spent by JSC "ASB Belarusbank" and the United Trade Union Organization of JSC "ASB Belarusbank". Acceptance of payments and contributions in Belarusian rubles from individuals in favor of legal entities and individual entrepreneurs, with the exception of payments in favor of mobile operators.
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Acceptance of payments and contributions in Belarusian rubles from individuals in favor of legal entities and individual entrepreneurs, with the exception of payments in favor of Internet providers. Acceptance of payments and contributions in Belarusian rubles from individuals in favor of legal entities and individual entrepreneurs, with the exception of payments in favor of mobile operators and Internet providers. Acceptance of payment for roads, traffic fines.
Acceptance of funds in Belarusian rubles from individuals for the purchase valuable papers. FL payments to BR for a loan and bank services. FL payments in IV for a loan and bank services. Acceptance of funds in foreign currency from individuals for the purchase of securities.
Acceptance of payments and contributions in Belarusian rubles from individuals in favor of legal entities and individual entrepreneurs using a bank payment card. Acceptance of payments and contributions in Belarusian rubles from individuals in favor of legal entities and individual entrepreneurs, with the exception of payments in favor of mobile operators using banking. Acceptance of payments and contributions in Belarusian rubles from individuals in favor of legal entities and individual entrepreneurs, with the exception of payments in favor of Internet providers, using a bank account. Acceptance of payments and contributions in Belarusian rubles from individuals in favor of legal entities and individual entrepreneurs, with the exception of payments in favor of mobile operators and Internet providers, p. Acceptance of payments from individuals in Belarusian rubles on account of repayment credit debt, as well as in payment of remuneration for the provision of services by JSC "JSSB Belarusbank" using a bank payment. insurance services for legal entities and individual entrepreneurs. Acceptance of insurance premiums from individuals in accordance with the legislation of the Republic of Belarus and concluded agreements with insurance organizations.
Compulsory insurance civil liability owners Vehicle. Compulsory insurance of civil liability of owners of vehicles of residents traveling outside the Republic of Belarus "Green Card". Voluntary insurance from illness and accidents while traveling abroad. Voluntary injury insurance "Express". Voluntary insurance of residential premises in multi-apartment buildings residential buildings. Voluntary comprehensive insurance of property and civil liability of its users. Compulsory insurance of civil liability of owners of vehicles of non-residents entering the Republic of Belarus "Border Insurance".
Mandatory health insurance foreign citizens and stateless persons temporarily staying or temporarily residing in the Republic of Belarus. Sale of foreign currency. Purchase of foreign currency. Foreign currency conversion. Exchange of cash foreign currency. Replacement of banknotes of foreign currency. Acceptance for collection.
Payment of compensation for collection. Purchase of cash foreign currency for cash Belarusian rubles. Purchase of cash foreign currency for non-cash Belarusian rubles. Purchase of non-cash foreign currency for cash Belarusian rubles. Purchase of non-cash foreign currency for non-cash Belarusian rubles. Sale of cash foreign currency for cash Belarusian rubles. Sale of cash foreign currency for non-cash Belarusian rubles.
Sale of non-cash foreign currency for cash Belarusian rubles. Sale of non-cash foreign currency for non-cash Belarusian rubles. Conversion of cash foreign currency. Conversion of non-cash foreign currency.
Acceptance of documents for opening current (settlement) bank accounts, access to which can be provided when using a debit bank payment card. Opening current (settlement) bank accounts, access to which can be provided using a debit bank payment card. Operations on accounts in Belarusian rubles using payment cards. Operations on accounts in foreign currency using payment cards. Operations on accounts in Belarusian rubles without the use of payment cards.
Operations on accounts in foreign currency without the use of payment cards. Acceptance of applications for the extension of the validity period, for the loss and re-issuance, the production of a duplicate card. Issuance of bank payment cards. Payments using bank payment cards. Registration of documents and registration of clients in the Internet banking system. Issuance of a code card for the Internet banking system.
Sale of prepaid cards. Acceptance of documents for closing current (settlement) bank accounts, access to which can be provided using a debit bank payment card. Closing current (settlement) bank accounts, access to which can be provided using a debit bank payment card. Connecting the M-banking service. Issuance of debit PCs without inf. about the holder. Acceptance of documents for overdraft, creation of applications.
Execution of testamentary disposition on payment cards. Registration and issuance of statements on the client's account using a card opened in this institution.
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AGREEMENT for provision of SMS-banking service Open joint-stock company "Savings Bank "Belarusbank", hereinafter referred to as the "Bank", represented by Deputy Chairman of the Management Board Ilya Alexandrovich Shalanka, acting on the basis of a special power of attorney of the Bank No. 171 dated March 12, 2012, on the one hand, and an individual holder of a Maestro bank payment card , VISA Electron, VISA, MasterCard, BelKart-M, a prepaid card issued by a resident bank of the Republic of Belarus (hereinafter referred to as the card), hereinafter referred to as the "Client", on the other hand, hereinafter jointly referred to as the "Parties", have concluded this Agreement as follows: 1. SUBJECT OF THE AGREEMENT 1.1.The Bank provides the Client with the opportunity to conduct transactions via the SMS-banking system (hereinafter referred to as the SMS-banking service) 2. TIME OF CONCLUSION OF THE AGREEMENT 2.1.The acceptance of this Agreement is the fact that the Client registers the SMS-banking service in the payment 2.2. This Agreement between the Bank and the Client is considered concluded from the moment of its acceptance by the Client. 3. REGISTRATION AND PROCEDURE FOR USE OF THE SMS-BANKING SERVICE 3.1. Registration of the SMS-banking service is carried out by the Client at the Bank's information kiosk using a card and a mobile phone connected to the network of mobile operators of FE "Velcom" (Velcom), JLLC "Mobile TeleSystems" (MTS) ), CJSC "Belarusian Telecommunications Network" (life:)). Upon completion of registration, the Client receives an SMS message on his mobile phone, as well as a receipt from the infokiosk with a password for accessing the SMS banking service (hereinafter referred to as the Password). 3.2. The use of the SMS-banking service is carried out by the client using a mobile phone by sending SMS-messages in the format set for each transaction to a special number of the SMS-banking service. 3.3. If the Client loses the Password, the Password is not restored and the SMS-banking service is not provided. In order to continue using the SMS-banking service, the Client needs to cancel the registration of the SMS-banking service in the information kiosk and re-register the SMS-banking service in accordance with clause 3.1. actual agreement. 3.4. Cancellation of the registration of the SMS-banking service is carried out by the Client at the information kiosk of the Bank or by sending from a mobile phone an SMS message in the format specified for the cancellation of the registration, containing the Password. 3.5. If the Client uses the SMS-banking service three times using an incorrect Password, the registration of the SMS-banking service is automatically cancelled. In order to continue using the SMS-banking service, the Client needs to re-register the SMS-banking service in accordance with clause 3.1. actual agreement. 3.6. Upon the expiration of the card, as well as in case of blocking the card with which the Client registered the SMS-banking service, the SMS-banking service is not provided. In these cases, the Client must cancel the registration of the SMS-banking service using a mobile phone in accordance with clause 3.4 of this Agreement. For further use of the SMS-banking service, it is necessary to re-register the SMS-banking service at the Bank's information kiosk in accordance with clause 3.1. actual agreement. 3.7. When the Client sends an SMS message containing a Password within the framework of the SMS-banking service after the expiration of the card used to register the SMS-banking service, the registration of the SMS-banking service is automatically cancelled. 4. RIGHTS AND OBLIGATIONS OF THE PARTIES 4.1. The Bank has the right to: 4.1.1. Change the terms of this Agreement, as well as other conditions and rules determined by the Bank for using the SMS-banking service, unilaterally. 4.1.2. Terminate the Agreement in accordance with paragraphs. 6.2. actual agreement. 4.2. The Client has the right to: 4.2.1. Use the SMS-banking service in accordance with the terms of this Agreement and other conditions and rules determined by the Bank for using the SMS-banking service. 4.2.2. Terminate this Agreement in accordance with clause 6.3. actual agreement. 4.3. The Bank undertakes: 4.3.1. To provide the Client with the SMS-banking service in a quality and timely manner, subject to the Client's compliance with clause 4.4.1. actual agreement. 4.3.2. Do not disclose the Password that provides the Client with access to the SMS-banking service. 4.3.3. Inform the Client about changes and/or additions to the terms of this Agreement within 15 working days after such changes and/or additions are made by posting the Agreement with amendments and/or additions on the Bank's corporate website www.belarusbank.by, as well as in information kiosks of the Bank. 4.4. The Client undertakes: 4.4.1. To comply with the terms of this Agreement and other conditions and rules determined by the Bank for using the SMS-banking service. 4.4.2. Ensure the safety and confidentiality of the Password. 5. RESPONSIBILITY OF THE PARTIES 5.1. The Parties are responsible for the improper performance of their obligations under this Agreement in accordance with the current legislation of the Republic of Belarus. 5.2. The Bank is not responsible for all operations performed by the Client while using the SMS-banking service, as well as for the Client's losses that may arise as a result of unauthorized use of the Password. 5.3. The Bank shall not be liable for poor quality provision of the SMS-banking service to the Client due to reasons related to malfunctioning of the mobile network or the Client's mobile phone, as well as for the quality of services provided by mobile operators. 5.4. The Bank is not responsible for malfunctions, errors and failures in the operation of software and/or hardware that ensure the operation of the SMS-banking service that arose due to reasons beyond the control of the Bank, as well as the Client's losses associated with this. 5.5. The Client is responsible for the safety and confidentiality of his Password. 5.6. The Client is responsible for all transactions carried out on the Client's account using the SMS-banking service. 5.7. The parties to this Agreement shall not be liable for damage caused to the other party by improper performance of obligations under this Agreement, if such improper performance of obligations was caused by force majeure, including failures in the operation of telecommunications systems, decisions government agencies Republic of Belarus, floods, fire, earthquakes and other natural disasters, military actions, etc. 5.8. All questions and disagreements arising from the Agreement or in connection with it shall be settled by the Parties through negotiations. If it is impossible to reach an agreement between the Parties, the dispute is considered in court in accordance with the current legislation of the Republic of Belarus. 6. VALIDITY AND PROCEDURE FOR TERMINATION OF THE AGREEMENT 6.1. This Agreement is concluded for an indefinite period and is valid until terminated by the parties. 6.2. The Bank has the right to terminate this Agreement unilaterally at any time by posting a notice of termination of the Agreement on the Bank's corporate website www.belarusbank.by 15 business days prior to such termination. Without prior notice to the Client, the Bank terminates the Agreement in the following cases: - the Client specifies an incorrect password 3 times when using the SMS-banking service; - in case of violation by the Client of the terms of this Agreement and other conditions and rules determined by the Bank for using the SMS-banking service; - at the expiration of the card or the blocking of the card with which the Client registered the SMS-banking service. 6.3. The Client has the right to terminate this Agreement unilaterally by canceling the registration of the SMS-banking service in accordance with clause 3.4. actual agreement. From the moment of cancellation of registration, this Agreement is considered terminated. BANK DETAILS: Open Joint Stock Company "Savings Bank "ASB Belarusbank" Address: 220089, Minsk, Dzerzhinsky Avenue, 18, code 795, UNP 100325912