In various situations, it may be necessary to urgently block or unblock the card. For Belarusbank customers, there is an opportunity to do this very quickly.
If you suspect that you have lost your card, you need to block it urgently, for this the most efficient way is to call.
During the blocking procedure, you will need to inform the specialist of your passport data and the code word on the card, after which it will be blocked.
For users who at the time of detection are unable to make a call, additional blocking options are available:
Note! This function will be available only for those cards from which you connected these functions.
After you block the card, you need to contact the bank's representative office to apply for a card reissue.
For cards that are intended only for use in the country, it is possible to apply for a reissue only within 3 days. For international class cards within 7 days.
Note! Card re-issue is paid according to the tariffs for servicing your account.
Unlocking the card
If you accidentally entered the wrong PIN code when withdrawing funds through an ATM, then after 3 unsuccessful attempts your card will also be automatically blocked.
In order to unblock it, you need to contact the help desk of JSC " ASB Belarusbank". After passing the identification, you can re-enter the pin code.
Note! after unlocking, you have only one attempt to enter, if the operation is not successful, the card will be blocked again and the actions will need to be repeated.
The article describes in more detail the second category of "plastic" and discusses options for lending to salary and pension clients. In addition, from the publication you will learn how to get a cardholder's account statement and how to block / unblock the product on your own.
Priorbank salary card
Within the framework of the salary project, the design of cards of the following systems and categories * is available:
| Registration through remote access channels | Clearance at the customer service center | |
| Belkart | 10 | 35 |
| Visa Electron | 90 | 130 |
| Visa / MasterCard - Classic / Standard | 550 | 600 |
| Visa / MasterCard - Gold | 1 200 | 1 500 |
| Visa Platinum | 4 500 |
Institutional cards international systems classic and gold categories support PayPass contactless payment technology. Payment for the release of "plastic" can be carried out at the expense of the employer of the applicant. The terms of service for cards issued within the framework of salary projects provide for the possibility of establishing an overdraft in national currency. The limit is provided only for the main card. Possible loan terms are 3, 6 months and 1 year. The applicable annual rate is 40%.
The loan limit is set individually, depending on the creditworthiness of the cardholder. However, in any case, it will not exceed the maximum allowable by the bank - the equivalent of 3 thousand EUR. The calculation is carried out according to the exchange rate of the National Bank of the Republic of Belarus at the time of consideration of the application and the assessment of the client's creditworthiness.
To apply for an overdraft, the owner must contact the bank branch where the card account is serviced. At the same time, the required package of documents is minimal:
- application form;
- identity document of the applicant - passport of a citizen of the Republic of Belarus / residence permit / refugee certificate / passport of a citizen of a foreign state.
Priorbank currency card
The line of payment "plastic" with a currency card account is represented by the following products *:
The cards are valid for 4 years. The produced "plastic" is protected by a magnetic stripe and a microchip. Currency card identification MasterCard systems is also carried out using PayPass technology.
Cash withdrawals in the account currency through ATMs and cash desks of the issuer are not charged. Also, no commission will be charged when receiving money at the institutions of partner banks - Belagroprombank and BPS-Sberbank. Cash withdrawal at the machines / cash desks of other financial institutions is subject to payment - 2% of the amount, min. 3 USD / EUR, 50 RUB.
The client can issue a currency card in the following ways:
- upon personal contact to the nearest office of the issuer;
- through the user's personal account - for existing clients;
- through the institution's website. To do this, you need to select the desired product on the online application page. Fill out the registration form, indicating personal and passport data in it.
Submission of an application for a card by remote means is available only to citizens of the republic. For non-residents of the Republic of Belarus, the product is issued only at service centers.
Priorbank Pension Card
The bank issues cards to the participants of its pension program that are linked to the account to receive payments. Within the framework of the product, only "plastic" is released free of charge national system Belkart. The account holder has the right to order and issue a card of international categories. At the same time, payment by installments for the issue is provided for six months and 1 year, except for the Electron category card.
For the product linked to the card account, it is possible to apply for a loan in the form of an overdraft. Its limit is limited by the maximum amount within 2.5 million BYR. The loan term is 12 months at 40% per annum.
Priorbank card statement
The following options for obtaining information about the status and statements on it are available:
- at the bank's customer service center;
- at the issuer's ATMs / self-service terminals;
- via remote access channels: Internet Banking, Mobile Banking.
So, for example, a user of an Internet banking service is able to request a statement on a card product in personal account resource. For this:
- After authorization in the system, go to the "Payment Cards" subcategory of the "My Products" section.
- Mark the required product and click "Statement" in the "Card Information" subsection.
- Select the term for generating the statement.
- Read the document.
If necessary, the client is able to print the generated statement by clicking on the "printed version" link.
How to block a Priorbank card
The owner of the card has the right to block it. There are three types of blocking:
- temporary;
The procedure can be carried out in the following ways:
- By contacting the round-the-clock support service for holders of the bank's card products by phone + 37517-289-92-92.
- Using a connected mobile bank by forming and sending an SMS / USSD command. The phone number from which the message is sent must be registered with the bank and linked to the card.
- Through the personal account of the user of the Internet banking system and its mobile version. This requires:
- select the required card from the list of cards and go to the “lock / unlock” widget in the “card management” subsection;
- set the type of operation;
- receive an informational message about the results of the operation.
How to unblock a Priorbank card
The cardholder is able to unblock it on his own using remote access systems. True, the procedure can only be carried out using a card with a temporary blocking. To do this, the client of the institution needs:
- In the personal account of the Internet bank, in the parameters of the blocked product, select the item "unblock - card is active". You will need to enter an authorization code.
- Send requests via SMS / USSD commands in the same format as when blocking a product.
Blocked due to loss / theft, the product activation procedure is available only with the personal contact of the holder to the center of banking services of the Priorbank.
Firstly, in no case should you lose confidence that the card is still at home, just lies and laughs, waiting for it to be found.However, it immediately costs block 299-25-26
unblock 299-25-25 ).
However, it immediately costs block your card upon a call to the processing center ( for Belarusbank cards, this is a phone call 299-25-26 ), where the card will be blocked by the client's last name and password.
If you find a card after it was blocked by a call, then before using it you will need to use it unblock by a call to the same processing center ( for Belarusbank cards, a call by phone, which is indicated on the card: 299-25-25 ).
If you are sure that the card is at an ATM or in an info-kiosk, and it is not for you that it is completely in a hurry (i.e. you can wait a month), then you just in a month, or maybe in a few weeks, you can call the branch where the card was issued and talk to the employee of the plastic cards department about that the card was eaten by an ATM / info-kiosk, and that you are waiting for it. As soon as the card appears at the branch, you can pick it up.
If You lost your card and ah-ah-absolutely not in the know where she is, then after you block the card, you will need to contact the branch where you received plastic card and write a statement about the loss of the card, as well as about its reissue ( if you intend to use it in the future). Then you just wait for the branch to work, since it is he who will put your lost card in the hard stop list ( those. will block it so that no one will ever be able to use it) and will re-release. In the usual way, all these procedures, from writing your application, to receiving a new card, can take time from a week to ... ( how the branch will work) In this case, you will pay the bank money for finding the card in the hard stop list and for reissuing a new one ( now the total amount of payments is less than 17,000).
In case if your card was stolen (but you didn’t lose it)! When you go to the branch to write a statement, you carry with you a certificate from the police about the theft, and in this case the procedure described above is repeated, except that you do not pay anything.
With all this, it should be borne in mind that money from your account will not go anywhere, if you blocked the card in time.
However, there are times when it is you who need those very hard-earned - twenty thousand rubles, which are now resting on the card account. In this case, the branch ( in which you opened an account) upon your application will give you money from the account, provided that there are no active cards to the account ( those. they are all in a hard stop list).
Well, everything seems to be lost and re-released. If you have any questions, please contact :)
P.S. And yet, the password is by no means a pin-code !!! The PIN-code is a confirmation that the card is yours, and only you and no one else should know it!