Internet banking of BPS-Sberbank. Interesting features, extensive functionality

We are testing self-service systems of Belarusian banks. Today we will evaluate the work of Internet banking from BPS-Sberbank.

Registration and data recovery

There are two ways to register in the system. The first one is if you are already a client of the bank and you have some kind of product, for example, a card or a deposit.

In my case, it's a map. To register, I needed a passport and a mobile phone, which received an SMS code for confirmation.

The second way to use the BPS-Sberbank service is to register in the guest account. You do not need to be a bank customer to pass it. For this form of registration, only SMS confirmation is required.

A feature of the guest mode is the ability to pay for some services using cards from other banks, but today we will consider full version systems.

If you have forgotten your username or password, you will simply have to re-register. However, there is one drawback - you cannot leave the old login, the system will say that it is already taken, you will have to come up with a new one :(

Functional

This is what the main page of the Internet bank looks like. On it you will find all your issued products: cards or deposits.

Now let's take a closer look at "Personal menu". The first service is "Operations history".

Here you can view transactions for any period, both for all cards, and for any one.

I really liked the ability to manage payments, you will also find it in the side menu. Your payments are stored here, which can be renamed, deleted and grouped into different folders ...

Also, let's not forget that for all services, for example, paying for the phone or the Internet, you can set up automatic payment. However, this service is paid.

Perhaps one of the most interesting sections of the system - PF manager, which can be found under "My finances". The financial assistant will analyze all your income from cards, accounts and even loans :)

"Payment Sheets"- certainly a useful feature, but it will come in handy only if the organization in which you work concludes a special agreement with the bank.

For example, you can change your login password or choose a convenient way for you to confirm transactions.

A pleasant surprise was the ability to adjust the visibility of products. For example, if you do not want to overload the main page, then you can leave only one main card, and hide deposits and loans.

Limits can also be set in Internet Banking. However, I was able to set restrictions only on the countries of transactions, limits on amounts and quantities gave me an “error” :(

In the next subsection - "My Statements"— you can track certificates, loan applications, view concluded insurance contracts, and also find out the status of their execution.

Now let's go through the main sections. First - "Payments and transfers".

But the most unusual thing is the ability to pay with cards of other banks. Moreover, you can pay for both services in the ERIP system, as well as replenish deposits, and repay an overdraft, and even make transfers :)

At first glance, it is clear that transfers are the strength of the bank. Literally any transfer options are available to you: by phone number, by card number, between cards of other banks, and even transfers in foreign currency outside of Belarus :)

In chapter "Cards" You can order a card for a new account or for an existing one.

But not everything is so smooth - we did not succeed in ordering a call and a personal consultation in the system. Endless loading :(

In the section titled "Deposits and Accounts" you can choose the right deposit for yourself and open it without leaving your home…

In chapter "Credits" only the application is available, but it seems not to everyone. Apparently, only the user who receives a salary on a BPS-Sberbank card can apply for a loan.

In chapter "Closed Accounts" you will receive information about all the products that you have previously issued, for example, a deposit or a card account.


Correspondent's personal opinion

In addition to the main functions, in the Internet bank you can find many interesting features, such as identifying Yandex Wallet or applying for insurance.

The functionality is extensive, especially in the translation section.

Separately, I want to note the presence of a PF manager and the ability to pay for services with cards from other banks.

Test result - 111 points out of 125 possible

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Evaluation Criteria for Internet Banking BPS-Sberbank
connection ease of connection (availability) online (immediately after registration) 5/0 max 12 5
authorization mechanism (login or password is enough to enter, or something else is needed) 2/1 2
data recovery in case of loss of login and password (without visiting the bank) 5/0 5
convenience is there balance information on the first page 5/0 max 47 5
is it possible to display quick payments on the first page 3/0 3
quick access to frequently used functions 2/0 2
session passwords (sms / cards) 2 / 0 2
enabling/disabling 3D Secure yes/no 5/0 5
connection / disconnection of SMS - informing yes/no 5/0 5
ability to manage limits yes/no 5/0 5
is there any information on tariffs and commissions on the card yes/no 5/0 5
list of card transactions in "day to day" mode 5/0 5
Possibility to change the PIN code 10/0 0
Functionality payments the ability to create an auto payment 1/0 max 42 1
the ability to create a list of your payments 3/0 3
availability of free payment function 5/0 5
ability to rename your payments (templates) 2/0 2
are there checks 1/0 1
you can print/send receipts 1/0 1
Can you pay by check 2/0 2
translations to your bank card (without ERIP) 2/0 2
to the card of any bank in Belarus (without ERIP) 5/0 5
to a foreign bank card 3/0 3
personal financial manager service yes / no 5/0 5
deposits yes / no 5/0 5
loans online application 1/0 0
online receipt 5/0 0
loan repayment 1/0 1
additional features online - application for card reissue 2/0 from 12 0
online - application for an additional card 2/0 2
search for ATMs and branches (yes/no) 5/0 5
bank exchange rates 3/0 3
plus 2 points for each additional opportunity insurance (+2 points), pay slip (+2 points) 4
Feedback is there a phone number of the bank (yes / no) 2/0 max 12 2
online - real-time support, chat (yes/no) 10/0 10
personal opinion general impression without points
Maximum Points 125 111

open joint-stock company BPS Sberbank is the oldest and one of the largest banks in the Republic of Belarus today. Formed on the basis of the former Belpromstroybank, which was acquired by the Russian Sberbank in 2009. In 2011, the company went through a rebranding and is now fully consistent with the style and concept of Sberbank.

Today, the services offered by BPS-Sberbank are extremely wide. Clients can service salary and deposit accounts here, pay off loans, apply for mortgages and car loans, pay for services, buy and sell foreign currency, and much more. The easiest way to find out more about everything related to the bank is to visit its website www.bps-sberbank.by.

BPS-Sberbank for private clients

All services and features developed by BPS-Sberbank for individual private clients are located on the “Private Clients” tab of the main menu of the site. Having entered the first page, the visitor immediately sees interesting offers placed on a movable banner, as well as other popular services: online payments and deposits, credit cards, automatic payment, and so on. By clicking on the desired one, the user will quickly jump to the section he needs, bypassing the confusing menu.

By the way, the menu itself is located at the top of the page of the BPS Sberbank website and contains sections:

  • take a loan - lending for various needs;
  • choose a card - information on credit cards and their execution;
  • accumulate and save - deposit calculator, conditions for their registration for different currencies;
  • earn and invest - investments in funds, bonds, precious stones and metals;
  • pay and transfer Money transfers, online banking, auto payment;
  • to insure yourself and property – insurance, rent of safes.

This menu is duplicated at the bottom of the BPS Sberbank page, in the “All products and services of the bank” block, but in a more visual form. Menu links lead to service pages where you can learn more about them, apply for registration or order.

The most demanded services of BPS-Sberbank are lending, card processing and deposits, as well as making ruble or foreign currency transfers.

Lending to individuals

Lending on the Sberbank BPS website

Card design

A bank client can order a card for a loan online, and come to the branch only to pick it up. The offer is very broad:

  • salary cards;
  • personal cards Visa, MasterCard, Maestro;
  • credit cards;
  • pension cards;
  • partner cards (give bonuses when paying).

On the official website of the BPS, Sberbank posted information on the conditions for issuing a card: how they are serviced, how much it costs, is there credit limit and what, bonuses and so on.

Bank deposits

Take a deposit

BPS-Sberbank offers to place money with them on short-term and long-term deposits at a favorable interest rate. You can make a deposit at Belarusian rubles and other currencies, at a bank branch and online by submitting an application on the BPS Sberbank website. There is also a deposit calculator here.

Payment for services and money transfers

Payment for services

Bank customers often have questions about how, where and under what conditions they can transfer money. BPS-Sberbank sends money throughout the country, as well as abroad to the CIS countries and Europe. Conditions, commission can be viewed on its official website in the appropriate section. There is also detailed information about online service, Internet clients and bank applications.

BPS-Sberbank for entrepreneurs

The main bank of the Republic of Belarus offers its commercial clients favorable service and great opportunities. In detail, large and small entrepreneurs, as well as their financiers and accountants, can read about this on the tabs "Small and Medium Business" and "Corporate Business" of the official website of the institution.

Small and medium businesses

Their local menu has information about lending legal entities, investment, business services (accounts, settlements, transfers, payroll projects, taxes), insurance and others.

The sections with loans and servicing have always been the most popular.

Lending to legal entities

Take a loan

The Bank provides lending services in various volumes and for any purpose: launch, expansion, business support, investments. In addition, through BPS-Sberbank, you can issue shares and bonds, as well as get advice on financial matters.

Business calculations

Make calculations

All entrepreneurs know how many papers they have to fill out every day and how often they need to contact the bank. Revenue is brought here, salary projects are drawn up here, settlements with counterparties are made, taxes and utility bills are paid here. BPS-Sberbank simplified some of them, and now an entrepreneur can order most of the services online or by phone. The most popular business services are:

  • opening and maintenance of company accounts;
  • salary projects;
  • settlement and cash services;
  • collection;
  • foreign trade service.

Mobile applications and remote maintenance

Particularly popular in the century information technologies used by bank customers online and mobile services. For example, almost everyone uses Internet banking today, and a mobile client is installed on every second smartphone.

Corporate clients and firms order remote service, as well as conduct their own financial activity using mobile and web client, Information Systems and banking services.

Using online services, customers can manage their account, view the balance on it, make payments in favor of other individuals and legal entities, transfer money to a card of this or another bank, both their own and someone else's, block and unblock accounts, apply for loans, deposits, insurance, pay for services, fines and utilities, etc.

How to find a bank branch?

Although transactions with the bank are simplified as much as possible, you still have to visit a branch from time to time. It is not difficult to find the one closest to your home or office: by clicking on the “Departments and ATMs” link in the site header and indicating your city, you can find the address, contacts and opening hours of the branch, as well as ATMs and terminals, including those operating 24/ 7.

A similar tile is located at the bottom of the main page, section - "Regional network"

Contacts and communication with the administration

The BPS-Sberbank hotline for customers from any mobile phone is 148. Here you can:

  • find out information on your account, card, connected and disconnected services, request an extract;
  • get advice if any of the services was not provided (for example, the payment “frozen” or the payment went through, but the money did not come);
  • leave an application, request, complaint;
  • get help with security;
  • set up services, get a quick consultation.

The hotline operates automatically (the client listens to pre-recorded information), as well as through operators. In principle, you can call here with any question: if there is no auto answer in the system, the operator will definitely help.

Bank customers can order a callback (link in the site header), and the bank will call back to the specified number.

June 2, 2017 10515

Partner news


Recently, BPS-Sberbank has released a number of updates " Online Sberbank”, Internet banking for private clients. How much has this service improved since our last test? Let's take a closer look at its functionality.

Guest mode

One of the coolest features in our opinion was the "Guest mode" format. Why guest? Because now it is not necessary to be a bank customer! At the same time, the ability to make payments from a card of any bank is at your disposal!

To enter, go through a quick registration. We enter key data into the form, and SMS comes to the phone. We come up with a username, password - and you're done :)

It contains a number of features, thanks to which now (in addition to repaying a loan or an overdraft) you can even pay utility bills. And all this bank card any other Belarusian bank.


There are a lot of services that can be paid for. We decided to pay mobile communication. To do this, the first step was to indicate the card number and email.


Then the system asked us to indicate the payment details - in our case, this is a phone number, full name and amount - everything is as usual.

The system, of course, asked us for both the card details and the 3d Secure password. After entering all the data, the payment was successful - the system provided us with a receipt, and we received a confirmation of payment by e-mail.

In addition to making regular payments in the system, it is possible to transfer money between cards Mastercard systems, including the CIS countries. We simply indicate the sender's number, the service calculates the amount of the commission for the transfer for us.

Press the "Continue" button, enter the 3d Secure password and receive a message that the operation was successful. Everything is clear and convenient.

Even if you are not a client, you can make an impressive list of transactions, then the bank certainly has a lot of interesting things in store for its customers. We look.

Main page and visibility settings

We liked the general structure of the Internet bank. The interface of the main page has become even more comfortable for perception. Here we found all our payments and cards.


We didn't have to guess in which category to look for different bank products. As it turned out, on home page not only all our cards can be displayed, but also deposits, accounts and loans.

In the "Security" section there is a "Product Visibility Setting" function that allows you to hide some of your products (cards, deposits, loans) from prying eyes. To do this, simply set the desired mode.


Not only all active products are displayed in Internet Banking, in the product visibility settings you can find all the cards that you previously owned, even with the status “Cancelled”.

My finances

In the "My Finances" section, you can find a pie chart that displays all your deposits, cards and other accounts. And if you no longer have active cards to your account, then you can see if there is money left in the account, which will help you not to forget about your savings.


Also in the finance section, we found an interesting service - “Payment sheets. Data on accruals and deductions for wages forms the accounting department of the company in which the user works. This service works after signing an agreement between the employer and the bank.

Custom payment

There are also several innovations in the "Custom payment" section. Now bank customers can make a transfer to a private person, and not only by account number, but also by document.


The document can be not only a passport, but also a residence permit, a refugee certificate or even a passport of a citizen of a foreign state.

A fixed fee of 1 BYN is charged for using the payment.

Translations

Transfers to the card of bank customers in the system can be made in two ways.

The first, as usual, is by card number. The second is by mobile phone number. Let's try to use it...

As soon as we indicate the number and press the "Continue" button, the system automatically determines the recipient - this is very convenient and will help us not to make a mistake with the counterparty.


If the recipient has several cards, then you can even specify a different card number, you just need to click on the link "Specify a different recipient's card number", and then fill in the last 4 digits in the form.

Overdraft

In most banks, after an overdraft is issued, personal funds and borrowed funds are not distinguished on the card. For clients, this becomes a headache, because it is not very convenient to independently calculate far from small amounts at times.

BPS-Sberbank has a separate overdraft balance and personal money in the Sberbank Online system. Now, in order to pay off the overdraft, we do not have to calculate all the amounts in our minds, all the necessary information is in this section, including a graphical display of the debt.


You can repay the overdraft in the "Credits" section through the "Actions" button. The system will automatically display the amount of the invoiced payment.

Payments and transfers by cards of other banks

Recall that another of the functions of the Internet bank is the ability to repay loans, overdrafts and even replenish deposits with cards from other banks. At the same time, no commission is charged for these services by the bank.

For our part, we decided to check whether it is as simple as it seems at first glance? First of all, we opened a revocable deposit "Online Deposit 1" in the "Deposits and Accounts" section for 1 month.


The registration process itself turned out to be surprisingly fast and simple, after choosing the desired deposit, we saw all the conditions for the deposit: interest rate, an initial fee, shelf life and other conditions.

And if something is not clear to you, you can always clarify questions with an online consultant without leaving the page.

We agree with the terms of the contract, enter an additional password - done :)

After opening the BPS-Sberbank deposit, they even gave us a “compliment” by giving us a discount in the stores of their partners.

And now let's try to replenish our new contribution. As it turned out, you can replenish not only your deposit, but also the deposit of any other client of the bank.

We decided to replenish the deposit with a card from another bank. This turned out to be quite simple.


To do this, go to the section "Payments and transfers with cards of other banks" and select the item "Top up the Bank's deposit with a card of another bank".

We fill out the questionnaire, indicate the amount, the number of the account to be replenished, and the rest of the fields, and then click the "Top up the deposit" button. After that, we indicate all the details of the card and select "Pay".

It remains to enter the 3d Secure code, and you're done.

The only open question for us was how quickly the money would be credited to the deposit. We decided to ask an online consultant about this.


Well, instant credit is a definite plus!

It is worth noting here that VIP clients have the opportunity, in addition to online chat, to ask a question of interest directly to their personal manager.


By the way, the personal account of a significant client is designed in the appropriate color scheme of the premium segment.

Application for a card

In the Sberbank Online system, the user can issue a card not only to an existing account, but also order a new card.


The process itself took quite a bit of time, the first thing you need to do is choose either to issue a card to a current account or to a new one. If the choice is made in the direction of an existing account, then we simply select the desired account by clicking the "Select" button. Then, depending on the user's preferences, you can select a card from one of the payment systems.


Within an hour, the card will be displayed in Internet banking. After a while, the user needs to apply to the bank office for the manufactured card and activate it at an ATM by looking at the card balance.

Currency exchange

The currency exchange service was very helpful. Simply go to the "Transfers" section and follow the link "Currency exchange".

Next, select the cards for which we want to exchange currency. We indicate the transfer amount either in the currency of the debit card or in the currency of the credit card and indicate the amount of the transfer. And a little lower in the "Reference" section, we will see how much will be deducted from our card, taking into account the exchange rate at the moment.


Enter an additional password, and you're done. If desired, the check can not only be printed, but also sent by e-mail, or saved on a computer. The choice is yours.

Yandex money

Our attention was drawn to a useful and undoubtedly in-demand service in the Internet bank - the identification of the Yandex.Money wallet. By identifying the wallet, you confirm that it was opened by a real person and thus expand the range of your possibilities.

This service can be found in the "Other" section, in the top menu of the system.


For identification, we enter the wallet number, after which we will see a questionnaire with passport data, where you need to fill in the missing details.

Then we pay for the connection, which costs only 0.1 BYN.


After identification in the system, you need to go to the Yandex.Money page and click on the balance, then on the active link "Passport data" and double-check them. After that, if the data is correct, then click the "Yes, this is the correct data" button.

You will see a notification that the identification will be completed soon, and after a while you will receive a notification that it is completed.

Wallet identification will help expand the capabilities of the wallet itself. For example, now we can make transfers of personal funds to various bank cards or accounts with Yandex. Wallet.

Summing up

The overall impression of Sberbank Online is positive, it is clear that the bank has made a big leap forward in recent months. Progress was noted not only by the site, by presenting the bank with an award for the best application for the VIP segment. According to an independent study of the international payment system Visa, the bank is also recognized as a leader in organizing digital sales channels for selected products.

There are some rough edges, of course. But this is an inevitable situation - they are eliminated in the process of finalizing the service.

For example, we would like to see analytics of expenses for non-cash transactions (cars, groceries, travel, etc.) and cash withdrawals in the “My Finances” section.

For complete convenience, there is not enough opportunity to replenish the Yandex.Money wallet in your account. However, judging by the information posted on the BPS-Sberbank website, the bank is already working on this issue.

Having an overdraft, it would be interesting for the user to increase its amount directly in the Sberbank Online service.

What we liked:

  • "Guest Cabinet", which allows you to make payments from cards of other banks,
  • Always at hand Online chat, which allows you to resolve the user's question promptly and at any time.
  • Ability to make payments within personal account both from BPS-Sberbank cards and other banks.
  • Ability to view information on closed accounts and order a card for any account (including those without a valid card).
  • Comfortable monitoring of overdraft funds.
  • And of course, the exclusive Yandex.Money service.

OJSC BPS-Sberbank is part of the Sberbank of Russia group. This is one of the largest banks in Belarus. It originated in the twenties of the XX century. Throughout the Soviet period of history, the bank was engaged in financing capital construction transport and industry of the USSR.

In 1959, the bank became the Belarusian branch of the newly created Stroybank of the USSR and concentrated in its hands the financing of 90% of all capital investments republics.

In 1987, as a result of another banking reform, the bank became part of the Promstroybank of the USSR.

At the end of 1991, on the basis of the bank, a joint-stock commercial Belpromstroybank was created, which in 1992 becomes an open joint-stock company.

Since December 2009, 93% of BPS-Bank shares have been owned by Sberbank of Russia, and since the end of 2011 it has become known as BPS-Sberbank OJSC.

Servicing the accounts of enterprises and entrepreneurs, the bank provides a variety of Banking services in the field of financing, lending, deposits and others. Among his clients are the largest enterprises of all industries. Belarusian economy. There are branches and subdivisions of the bank in all regions of Belarus.

BPS bank services

BPS-Sberbank offers a wide range of lending services. The following types of loans are provided:

  • one-time loan;
  • overdraft connection;
  • providing a line of credit.

At the same time, credit rates are applied, the amount of which depends on market conditions, the type and term of the loan, and the solvency of the client.

To guarantee the repayment of the loan, the borrower uses insurance against the risk of non-repayment of the loan, guarantee deposits, pledges, guarantees, guarantees.

Investment and trade finance, factoring

One of the main activities of the bank, which is of paramount importance, is the financing of investment business projects.

Investment loans can be issued for the creation of new or modernization of existing enterprises, the purchase of buildings, structures, equipment, agricultural machinery and transport. At the same time, the bank gives preference to projects that increase the output of goods for export, the development of high-tech industries, as well as projects using domestic raw materials.

The constantly growing limits of foreign banks on BPS-Sberbank, its high reputation abroad and work with foreign export credit agencies allow the bank to confidently serve the foreign trade operations of Belarusian enterprises.

The Bank provides customers with factoring, concluding with them one-time or general (urgent) contracts. This service makes it possible for client enterprises to replenish their working capital and increase turnover by giving buyers a delay in paying for goods.

BPS bank guarantees

Thanks to its extensive experience and high reputation in international markets, the bank is able to provide a full range of services for providing guarantees to foreign companies.

The provision of these services makes it possible to reduce the risks of enterprises in foreign trade operations, as well as to reduce their costs for financing foreign trade operations.

Bank guarantees also help optimize business transactions held within the country.

Settlement and cash and electronic banking services

The Bank carries out high-quality management of settlement and cash operations, guaranteeing their highest speed and reliability. Clients thus receive additional conveniences. At flexible rates, the bank opens and maintains accounts, conducts all types of payments and transfers on them, and carries out cash transactions.

The Bank provides customers with constant communication with it through the system remote service BS client. The "Bank-client" subsystem of this system provides a high degree of reliability of working with confidential information and reliable protection against unauthorized use. Electronic digital signatures are used to confirm the authenticity of documents.

Currency transactions and international payments

The use of such payment systems as SWIFT, TELEX allows the bank to make money transfers to the partner countries of the Republic of Belarus as quickly and efficiently as possible.

Through currency transactions The bank services the foreign economic activity of enterprises. In addition, the bank is entrusted with the task of currency control over operations.

Bank custody and collection services

The Bank collects and delivers cash or other valuables by special transport according to a convenient schedule.

To store documents and valuables of the enterprise and individuals can use bank safes.

Placement and preservation of free cash

BPS-Sberbank can offer the following options for placing and maintaining free funds:

  • bank deposits (deposits);
  • bank bills.

Deposits allow clients to store temporarily free funds and receive from this additional income. At the same time, they still have the opportunity to put these funds into circulation again. Flexible rates and terms of deposits allow clients to choose the optimal conditions for placing funds.

The impeccable reputation of BPS-Sberbank allows it to provide its customers with such a service as bills. These papers serve as an analogue of a deposit, with the only difference being that they are issued to the bearer and can be sold to a third party. The client has the opportunity to return his money, either by selling bills or using them as a means of payment.

Operations with securities, servicing depositories

The Bank, in the interests of customers, purchases and sells government and corporate securities, ensures the initial placement of securities on stock exchanges, registers transactions made by the client on securities, carries out settlements on them, based on the transactions concluded by the client.

In addition, the bank carries out depositary storage of securities acquired by the client.

In December 2009, the Government of the Republic of Belarus and Sberbank of Russia announced the signing of an agreement on the purchase by Sberbank of Russia of a 93.27% stake in OJSC BPS-Bank and the conclusion of an investment agreement on the long-term development of BPS-Bank.

In October 2011, the bank was renamed into BPS-Sberbank Open Joint Stock Company.

Focusing on the further growth of the economy, JSC "BPS-Sberbank" has determined a strategic line for maintaining progressive and dynamic development.

In order to strengthen the position on financial market, the bank will continue to consistently increase its own capital and resource base, ensuring comprehensive service clientele using international standards banking, available technical and financial resources, the possibilities of a branch network.

Priority lending policy will remain unchanged real sector economy, primarily enterprises of energy, construction, fuel, oil refining, chemical instrument-making industries.