More recently, the online store AliExpress announced a new method of paying for purchases from a mobile phone, and almost immediately, exclamations began to appear on the network that “I can’t pay for an order on AliExpress through a mobile payment » ... This payment method not only strengthened, but also quickly spread among the residents of Russia, because many users have tidy sums for mobile account.
In order not to be in the ranks of those who are lamenting, let's stop rushing and analyze some of the errors encountered on AliExpress.
Protecting online purchases on AliExpress
The goods did not come, and the money was debited from the mobile account long ago, who will compensate? We will analyze such a case in stages.
- If the buyer did not receive the paid product, and the cost of the parcel was debited from his mobile, then after the expiration of the sending period he will receive a refund Money in full.
- If your product does not correspond to the description on the site, compensation for moral damage or a full refund is possible (the site administration took care of this). Funds are credited to the seller's account only if the buyer has confirmed the receipt of the parcel and is satisfied.
- You can keep in touch with the seller during the delivery of the goods, and if problems arise, open a dispute or leave a complaint. Site operators consider your application within 30 days and make decisions.
When paying for an order on AliExpress via mobile payment, you can be sure that this action is quite serious and is no different from banking operation.
Install AliExpress on Android
Any application related to money should be installed only from the official store Google play... Here, the probability of falling for the tricks of fraudsters is minimal, and you will be sure of the reliability of the storage of funds.
The installation scheme is quite simple:
- In the search box, write "AliExpress Shopping App".
- Select the desired program and click "Install".
- We are waiting for the end of the installation.
- After that, you can start using. Enter your username and password.
And if you are not registered on AliExpress yet, it is better to do it from a computer, as the site will require an email confirmation.
For more information on how the AliExpress Shopping App works, see the video:
Benefits of mobile payments
This payment method combines the following advantages:
- To pay for purchases on AliExpress, you do not need to run to the bank, stand in line to receive a bank card.
- It's safe enough. No one will be able to see the CVV-code of your card, because such information is classified.
- You don't need to go anywhere. Cellular payments can be made from anywhere: at home or at work. The main thing is to have access to the Internet.
- The receipt of funds is much faster than paying in cash to the bank.
When ordering a product via a mobile phone, be sure to make sure of your financial capabilities, check if you can pay for the selected product.
Disadvantages of mobile payment
There are some inconveniences of paying for goods via a mobile phone, but how serious they are is up to you.
- The commission is relatively high, unlike other payment methods.
- To make a mobile payment, you need to significantly increase the contribution of funds to your cell phone account.
- Mobile payments are only possible for residents of Russia who are clients of Beeline, MTS, Megafon or Tele2 operators.
Commission when paying by phone
Commission fees are quite volatile and can change almost every day (they can increase or decrease):
"Beeline" - is 3.9% of the order value;
MTS Russia - 0.95%;
Megafon - 1.95%;
Tele2 - can vary from two to 2.5%.
Considering this fact, almost half of Russian residents use mobile payments, and AliExpress increased sales after the introduction of this payment method.
Refunds when canceled
If the buyer for any reason cancels the order on AliExpress, then the funds are returned to the source from which they were debited. In the case of a mobile payment - to your subscriber account.
But there is one exception: a refund is made to a virtual account if you are registered on the AliPay resource and this fact is indicated in the AliExpress settings.
The refund procedure takes from seven to ten working days, after this time, if the amount has not been returned, be sure to write to the site administration about the conflict.
Checkout via Android
The AliExpress mobile application was invented specifically for the "lazy". Without getting up from the couch, you can not only place an order, but also pay for it using only your cell phone.
Anyone can handle ordering through the app:
- Open the AliExpress app.
- Choosing the right product.
- We send it to the "Basket".
- We choose "Buy now".
- We fill in the data (indicate the method and delivery address).
- Click "Place an order" and proceed to payment for the goods.
Remember the availability of discounts and promotions when ordering through the application or on the eve of holidays.
How to make a mobile payment
Before paying for an order using a cell phone, make sure that there are enough funds in the account.
You can check the balance using the following combinations:
- MTS - * 100 #.
- Beeline - * 102 #.
- Megaphone - * 100 #.
- Tele2 - * 105 #.
Now we can start placing an order.
After choosing the product you need, we go to the ordering department in the usual way. Having started the payment, we follow the instructions:
After that, funds are debited from your personal account.
Errors when buying via mobile payment
If you are unable to pay for your order on AliExpress via mobile payment, check out the most common errors and how to fix them.
SMS confirmation is not received
Most likely, your phone number was entered incorrectly, and if the numbers exactly match, then the problem is with your operator. Contact support to resolve the incident, or pay for the purchase from another cell phone.
In the message you were told "The payment was successful", and the status "Waiting for payment" still hangs on AliExpress.
Remember that there is some delay in the receipt of funds to the site. If after 24 hours the money has not been received, contact the AliExpress administration for advice.
The response message indicated: "Not enough funds"
Perhaps, the commission withdrawal percentage was not taken into account, so the payment was not processed.
A notification has popped up: "The payment did not go through, the withdrawal of funds was denied."
The reason for this may be the corporate tariff of your number or these payments are prohibited for your sim-card. Check the reason with the operator of your mobile communications.
You are an MTS customer, and when you pay for your order, you will receive a notification: "Invalid access code" - how to pay in this case?
Everything is quite simple: write “YES” in the reply message, and the order will be processed.
Mobile top-up from AliExpress
Recently, AliExpress has introduced a new service - mobile top-ups via the Internet. This function is only available for smartphone applications, and the essence of the process is as follows:
- We go in and open mobile app AliExpress.
- On the home page we are looking for the section "Payment for mobile communications".
- Fill in the fields "Phone number" and "Top-up amount".
- We confirm the correctness of the data.
The funds come instantly. Remember, there is a certain limit - you can use a mobile phone for an amount not exceeding 1,500 rubles per month.
More and more Internet entrepreneurs use credit cards as payment for their own goods and services.
This payment method is widespread in the foreign part of the network and is only now gaining momentum on the Russian-speaking Internet. It is because of the simplicity and speed of such payments that this payment method is popular not only among clients, but among entrepreneurs from all over the world.
In order to make a purchase of goods using a plastic card, the client only needs to fill in a couple of fields on the payment page for the goods, click on the "Pay" button and after a few seconds he will receive a message that his payment has passed and he can receive the paid by him product in one way or another.
But in theory, all this is so beautiful and smooth! Practice, unfortunately, shows the opposite ... There are problems when paying with plastic cards, and if we do not talk about them, the owners of Internet businesses will lose profits, customers will receive "problems" when paying with plastic cards, and as a result, everyone will be upset in one way or another. to a different degree ...
Accepting payment for my own goods and services using a plastic card, I noticed a certain pattern - not all payments of my clients are due plastic cards pass. Having started to analyze the situation that arose and closely communicate with clients who tried to pay for my goods with a plastic card, but could not do this, 5 reasons were identified due to which their payments did not go through. I suspect that there may be more such reasons, but at the moment I know only a few of them ...
What are these reasons due to which payment by plastic cards does not go through and customers do not receive the goods and services that they are trying to pay for?
Reason # 1. A plastic card is not intended for making payments on the Internet.
Many customers try to pay for goods and services on the Internet with plastic cards, which are not intended for making payments on the Internet. Used "salary" cards, pension, savings, etc. With the help of these plastic cards, you can withdraw money from a bank or ATM, pay for purchases in real stores, top up mobile phone accounts, pay public Utilities and make a range of payments, but only offline - in real time offline.
Reason # 2. The plastic card is not activated for making payments on the Internet.
In order to protect the client from “losing” money, paying for goods and services without his knowledge in the network, by default, the plastic card he receives from the bank is not activated for making payments on the Internet. Of course it is good way protection of the client's funds, but it is very bad when the issuing bank does not notify the client about this protection before issuing the card and he learns about this problem much later than it should!
Reason # 3. There are not enough funds on the plastic card.
Quite often, when paying for goods and services on the Internet, the client does not know the exact balance of funds on the card and for this reason his payment may not go through. The reason is simple - there are not enough funds on the plastic card.
The client knows approximately what amount should be on the plastic card, but this amount does not always correspond to the real amount. Payments using plastic card are done quickly and, most importantly, easily! For this reason, when shopping in real life and the Internet, many users of plastic cards do not keep track of the balance of funds.
Reason # 4. Incorrect input of the initial data for making the payment.
A certain percentage of customers cannot pay for goods and services on the Internet due to the fact that they make mistakes when entering the initial data for making a payment. Despite the seemingly absurdity of this reason, it exists and gives problems to customers.
When filling out the fields when paying with a plastic card, customers rush to enter all the information correctly and make mistakes when entering the plastic card number and CVV code. As a result of such haste, the payment does not go through and a bitter aftertaste remains on the "soul" of the client.
Reason # 5. Long time to enter initial data for making a payment.
Despite the fact that the system for accepting payments by plastic cards gives the client 800 seconds to enter all the initial data (credit card number, CVV-code, full name, address of residence, etc.), some of the clients still do not have time to invest in the allocated time span! Thirteen plus minutes is not enough for data entry! Incredible, but true! A person is looking for a plastic card, gets distracted, enters the initial data for a long time and ... cannot pay, so the system does not process the payment due to exceeding the time limit for entering personal data!
As you can see, the reasons are simple and commonplace, but despite this, they do not allow the seller to make a profit, and the buyer does not allow the goods or services he is paying for!
In order for your payments on plastic cards to always go through and you receive the product or service that you pay for, I recommend following three simple tips.
1. For payments for goods and services on the Internet, use a card designed specifically for these purposes.
2. Control the final balance on your card to be sure that your payment will "go through" and you will receive paid goods or services.
3. Correctly and quickly fill in all the fields when entering the initial data for payment. Try to keep within the allotted time, and fortune will always be on your side.
The number of modern payment systems is growing from year to year. As their popularity increases, developers are trying to implement new options and optimize their work as much as possible. In this regard, there are often problems with the operation of wallets. For example, when Yandex Money or Yandex Checkout is working, the error “Something went wrong. The payment failed due to a technical error. "
Reasons for the technical error
A failure occurs when trying to pay for a product or service. It is noteworthy that in this form, a failure appears in other services, for example, Webmoney. In fact, there are several reasons for the error:
- Incorrectly entered payment data. Once again check the correctness of the filled out forms (wallet number and other requested details). Try refreshing the page with CTRL + F5, or change the web version to a mobile application and try it.
- Temporary technical work of the Money and Cash servers. This reason is very rare and directly depends on the developers.
- The problem is on the part of the resource itself, which accepts payment. This option is more common, especially in small online stores with the Yandex Kassa module connected. But it also happens that an error appears when working with large stores (Steam, Origin, Bitrix, Aliexpress and others).
What do we have to do?
Payment by credit card via the Internet - this service is now offered by almost any online store. For example, you can buy a train ticket by paying with a bank card, make a purchase on ozon.ru, buy a railway ticket online.
I have always ordered and paid for tickets with a credit card via the Internet (I only use debit cards, I don't have a credit card). The most interesting thing is that this service sometimes fails - money hangs on the card, payment fails.
But I had a case when the payment simply did not go through. Robokassa wrote a message - the payment was canceled. I didn't know what the reason was. V personal account I could not find the error.
There are many different reasons for errors - they can be due to the bank or the cardholder. It is important to at least assume the reason for the error in order to understand how to proceed? For example, if you cannot pay for a hot ticket, then you need to understand the reason and try to fix the problem. Otherwise, the ticket may be bought by another person.
The main reasons for mistakes when paying with a bank card
The first reason, which is the most common - the lack of the required amount on the card. It is recommended to check your balance - for this you need to call the bank or enter the Internet bank. Sometimes a monthly or daily spending limit is set on the card. To check it, you need to call the bank.
This reason may not be clear right away - if the payment is refused, your balance may not be displayed. The 3D secure authentication error can also be related to the incorrect input of the card details in the previous step. In this case, just repeat the payment and enter the correct information.
The second reason- on the side payment system... For example, the Russian Railways payment terminal does not allow you to pay MasterCard cards... Only Visa cards can be used.
The specified store may not support this way payment. For example, a robokassa, which is connected to many stores, offers various tariffs for payment.
At first I wanted to pay for webmoney, but I called the store. It turned out that you cannot pay for WebMoney. They don't have this option enabled. Although the payment method via webmoney is offered on the payment page.
Third reason- your card may be blocked. Again, you can call the bank and check it out. Blocking can be carried out by the bank automatically in case of suspicious transactions with the client.
Fourth reason- you do not have the 3d Secure option enabled (MasterCard SecureCode in the case of MasterCard).
3D Secure technology is as follows: when paying you receive an SMS from the bank, which you must enter in a special window. Only you and the bank know this SMS. Fraud in this case is difficult enough, it will require your phone as well.
You need this option to pay more than 3 thousand rubles. This is just my case. I bought a Bosh gas stove in the online store. When paying for goods in the amount of 22 thousand rubles, I got the following message: 
I was confused, didn't know what to do. At first I thought it was a store problem. But first, I still called the bank. In my case, it was Promsvyazbank and the Profitable card.
Having called the support of Promsvyazbank, I was offered to first go through the authentication procedure
- Say the last 4 digits of the card number
- Give surname, name, patronymic in full
- Name the code word.
Further, to connect to the 3d Secure service, they demanded 2 numbers from the table of one-time keys. It seems like the service was connected, but after half an hour the payment did not go through again. I called the bank - they said wait when it connects - the service does not connect immediately. You need to wait.
I decided to check if the service is connected. I logged into the Internet bank - I saw that there was such a service (in PSB retail, this can be viewed on the map page by clicking on the card number) 
Another attempt to pay - I got a window where I had to enter a confirmation code. After filling in the card data, I received an SMS with a code for payment 
Then voila - the order is finally paid. I received the following window and the status of the order in the store changed to "Paid"
My order was delivered to my destination, where I will pick it up within a month. The main payment has passed. 
Most common error 11070: 3dsecure authentication error - causes
The most common error that occurs when paying with a card is 11070: 3dsecure authentication error. Yes 2 possible reasons this error
- An invalid one-time code has been entered. You received a code, but when entering you made a mistake in the number. As a result, we got the error
- The one-time code is rotten. The time you are given to enter a one-time code when paying is no more than 5 minutes. Next, you will have to repeat the payment.
Card processing error - what is it?
Bank processing is a complex program that is responsible for processing card transactions. When you withdraw money from an ATM, make a purchase, then there is a request via the Internet to this system. It is checked whether there is money on your card. This program resides on servers on the Internet.
You cannot influence this error in any way.... You should contact hotline the bank or online store where you carry out the transaction. Correcting the error is the responsibility of the specialists who support this system. You just have to wait.
You can try to make the payment again in about half an hour. In theory, such errors should be corrected very quickly. A similar error occurs with the message "Service is temporarily unavailable." This means that the server side is broken and nothing can be done. Just wait for a fix
What does it mean the host is unavailable when paying by card
A host is a specific network address. This can be an ip address or just a domain name (for example, server1.sberbak.online). When paying with a card through the terminal, a connection is made to a specific network address (host). This host contains software that makes payment - withdraws money from the card, checks the balance, etc.
If the host is not available, then the money cannot be withdrawn. There are 2 main reasons for unavailability:
- There is no Internet connection on the device from which the payment is made. Modern terminals can have an embedded Internet module through which the terminal communicates with the server. He may have lost the network or freeze. In this case, a reboot or going out across the bare sky, where the Mobile Internet catches perfectly, can help.
- The host is unavailable due to a breakdown. In this case, it is recommended to contact the hotline of the bank that supports your terminal. This problem should be resolved on the host side. It may be unavailable for various reasons: the server crashed, the server crashed, the software is being updated.
What is a bug in a CVC card?
The CVC code is the three-digit code found on the back of your bank card. If an error appears in the CVC card, we recommend that you check if you entered this code correctly? If everything is correct, please check if the other details of your Sberbank, VTB or other bank card have been entered correctly.
CVC code is needed in order to check if you have on hand this card in hand. This error means that the CVC code entered incorrectly... Just make the payment again and enter all the data correctly
Token registration problem - how to solve?
The problem with registering a token is a common mistake that appears on the Russian Railways website when paying for tickets.
A token is a unique identifier (a flow like 23hjsdfjsdhfjhj2323dfgg) that is generated when you order a ticket. It's like your payment session. The error occurs on the side of the payment server.
There can be two solutions
- Problems on the Russian Railways server. The payment server is very busy and overloaded due to the number of orders. There may be an error on it. In this case, we recommend trying to repeat the payment later.
- Token Expired. It is the fault of the one who pays. Consider a situation: if you issued a ticket, and then walked away from the computer for half an hour, and then came back and clicked pay. Your order has been canceled because you did not pay on time. You will receive an error while paying. You need to buy a ticket again and pay for it within 10 minutes.
Bank card error - card not supported
The "card not supported" error may occur if you pay for any service with a card of another payment system, a prepaid card, or a Virtual card. This does not mean that your card is "wrong", there is no money on it or anything else. It's just that in this particular case, you cannot use a card of your type. For example, virtual cards cannot be used when paying in the Google Play Market.
The solution is simple: try using a different card. If the error persists, then contact the support service of the online store or payment service where you pay.
Table with error codes when paying.
Few people know that when paying by card, the system usually gives an error code. For instance, E00 when paying. Sometimes, by mistake, you can understand what the problem is.
| Error code and description |
|---|
| Code 00 is a successful operation. |
| Code 01 - refuse, call the bank that issued the card. |
| Code 02 - refuse, call the bank that issued the card (special conditions). |
| Code 04 - withdraw the card without giving a reason. |
| Code 05 - refuse without giving a reason. |
| Code 17 - refuse, rejected by the card user. |
| code 19 - technical error on the side of the bank |
| Code 41 - withdraw, lost card. |
| Code 43 - seize, stolen card. |
| code 50 -? |
| Code 51 - refuse, there are not enough funds on the account. |
| Code 55 - refuse, incorrectly entered PIN code. |
| Code 57 - Refuse, invalid type of operation for this type of card (for example, an attempt to pay in a store with a card intended only for cash withdrawal). |
| Code 61 - refuse, exceeding the maximum transaction amount for this card. |
| Code 62 - refuse, blocked card. |
| Code 65 - refuse, exceeding the maximum number of transactions for this card. |
| Code 75 - refuse, exceeding the maximum number of invalid PIN codes for this card. |
| Code 83 - Deny, network error (technical problem). |
| Code 91 - Refuse, Unable to send a request (technical problems). |
| Code 96 - refuse, it is impossible to contact the bank that issued the card. |
| Code Z3 - online does not work, and offline, the terminal rejected the transaction. |
What if everything is OK with the card, but the payment does not go through?
The most common problem when a payment fails is a failure in banking system... The bank may experience interruptions. This may not necessarily be your bank, but the bank that accepts the payment on the client's side (which owns the terminal). In this case, you can give 2 tips
- Wait and pay later. Malfunctions are quickly resolved and within an hour the payment can go through without problems. Usually, you can find out about failures by SMS messages or by calling your bank's hotline.
- Use a different card. If you can't pay with one, you need to try to pay with another card. If the payment with another card does not work, then this is most likely a failure on the side accepting the payment. All that remains is to wait.
Firstly- get yourself a special card. Do not use for payment salary card on which you have all the money. Optimally - a credit card. It allows in some cases to return part of the purchase amount (CashBack). Usually this amount is up to 5 percent of the purchase. Be careful, some services take commissions when paying with katoy. And of course, the address of the payment page should always start with https and there should be a lock-shaped icon next to the address (https connection).
Secondly- don't keep a lot of money on the card. The card should have a little more than the amount you need to buy. Approximately plus 10% of the total purchase price. The logic is simple - nothing can be removed from the zero card.
Make a purchase - just top up the card in the Internet bank and get the required amount.
Thirdly- Make payment by card at reputable stores. Read reviews about stores on Yandex.Market. If you pay by card, be prepared for the fact that when canceling the order, they may not return to your card immediately.
The last time I made a payment for an order and then returned the order and money, the return to the card went within 7 days. Remember - no one will return your money right away. Be prepared to wait.
Hi, I am the author of this article and the creator of all calculators for this project. I have more than 3 years of experience in banks Renaissance Credit and Promsvyazbank. I am well versed in loans, borrowings and early repayment... You are welcome appreciate this article, rate it below.
SMS messages from the number 117010000, with the message "Payment did not arrive" in iTunes Store come to subscribers in a certain situation. Few people know what to do with this, so in this article we will try to figure it out.
"Payment failed" messageReasons for messages from the number 117010000
Alerting messages from the number 117010000 are received by subscribers due to a paid subscription. Typically, these subscriptions are made from Apple devices, this can be an iPhone or iPad. Such a subscription could be subscribed to various services provided by the iTunes Store. With an active subscription, the store tries to withdraw from your account a certain amount per month, which was indicated during registration, but at this moment you do not have enough funds in your account to make a payment. Therefore, you receive a similar message in SMS.
Fix a payment problem in the iTunes Store
To prevent you from receiving a message of this kind with the code 117010000, you need to top up your account with the required amount in order to make the monthly payment of your subscription. To view your subscriptions on an Apple device:
I can't see my subscription on my Apple device
Be sure to enter the correct ID when you subscribe. Try to log in with this device ID, then check if the payment is made from it for subscriptions. If you have complex authentication activated, you may need to enter a code to verify. If you do not remember this code, you can contact Apple Support and help you recover it.
It is important to know that even the access organizer has no right to manage subscriptions that another family member has created. Each manages a specific subscription only on a personal account. To view a specific subscription of a specific family member, you need his ID. The organizer has the right to set restrictions on the purchase of a subscription. If you still cannot view your subscription after logging into iTunes, you need to contact support Apple with this question.
How to view your subscription on a MAC or Windows computer
To clarify the amount or unsubscribe on a computer:
- Select "Settings".
- Next, select "Manage" next to subscriptions.
- Here click "Edit".
- In this window, select the desired actions, select a subscription option or cancel it altogether. This way you can get rid of messages from the number 117010000 "Payment failed" from the iTunes Store.