Each bank offers citizens a telephone to contact hotline... As in many institutions, the BINBANK hotline is free of charge.
Free call center of B&N Bank
The hotline exists to provide assistance and solve problems arising from the use of banking products, as well as provide consulting services. Today, using the hotline number at B&N Bank, you can get any information of interest free of charge:
- Types and distinctive features of credit programs. Assistance in choosing a loan option for the requests and characteristics of the borrower. Explanation of the rules for calculating the interest rate.
- Types of deposits with B&N Bank. Selection of a deposit program according to the client's conditions.
- Types of card products, description of exceptional conditions (cashback, income on the balance, discounts), withdrawal limits, commissions for operations.
- Types of credit cards, specifics of assigning a credit limit, rules for repaying a debt in an interest-free period.
- Bonus program: features of points accrual, rules for their use.
By contacting the BINBANK hotline phone number, an existing or potential client can clarify the nuances of all bank products and get help in choosing the best option for themselves.
Hotline phone numbers
The BINBANK hotline number 8800 200-50-75 is free for calls from any regions of the country. An additional free number is provided for residents of Moscow: 8 495 755-50-75.
For existing clients, the BINBANK hotline is needed primarily to solve emerging problems:
- Clarify the status of the submitted application;
- I can't make a payment or transfer from a card;
- There is no access or there are difficulties in working with BINBANK's Internet bank;
- The card was stolen or stuck in an ATM. In this case, the card is blocked.
- Unauthorized use of funds detected;
- Filing a complaint against an incompetent employee;
Remember, if you do not know how to perform a certain procedure or are faced with the malfunctioning of one of the bank's services, you should contact BINBANK at the phone number 8 800 200-50-75.
Conclusion
There is a free telephone number for the BINBANK hotline, which can be called from any part of the country: 8 800 200-50-75. With the help of the B&N Bank operator, you can get advice on any issue or resolve the difficulties and problems that have arisen.
B&N Bank's hotline will be useful for clients. With its help, it is possible to obtain basic information, to ask the available questions. In this material, we will study the nuances and provide numbers for calls.
B&N Bank is one of the largest banks in our country. It has a number of advantages:
- Offers a wide range of services.
- Collaborates with other organizations.
- Constantly improving its services.
- Increases the comfort of services for clients.
- Develops unique ways to manage the account.
- Offers attractive interest rates on loans and deposits.
- Improves the quality of service.
- He tries to attract new clients.
- The bank has enough offices in cities.
- You can quickly find the nearest branch.
- Services are offered for both individuals and legal entities.
- You can quickly call the B&N Bank hotline from your mobile for free and ask your questions.
Considering all these factors, the bank's services are quite popular. The number of clients of the institution increases over time. The financial organization is also expanding its representation in cities and opening new offices.
When is it worth calling the hotline?
There are several reasons to call tech support:
- You need to ask questions about the bank's services.
- Get more information.
- There were problems when using the services of the institution.
- No access to account management.
- Technical glitches on the official website.
- Do you want to clarify the parameters for the current offers.
- Carry out various operations.
- Block the lost card.
- Undo the erroneous transaction.
- Complain about the quality of service in the branches.
- Report violations in offices.
The hotline is ready to provide clients with any assistance. It is enough to contact the specialists, they will study the appeal and answer the questions.
B&N Bank hotline phone number - toll-free
For individuals the main number is 8-800-200-50-75. During the call you will need:
- Explain the essence of the appeal.
- Provide personal data for identification and access to account information.
- The employee will provide a qualified answer.
- If the question is complex, it will switch the client to another specialist.
Important! During the call, the client may be asked for passport data. They are needed to identify the person. So get ready to give all the information you need.
Binbank's hotline telephone is available round the clock free of charge. You can call him at any time and ask any questions about the institution's services.
B&N Bank hotline for legal entities
The exact same number for legal entities is 8 800 200-50-75. During a call, you must:
- Say that you are a legal entity.
- Provide the requested data.
- After confirmation, the specialist will be able to study the information on the account.
Another way to contact
You can send an email. Would need:
- Go to the postal service.
- Click on the button to send the letter.
- Specify in the recipient's line [email protected]
- Enter the text of the message.
- Send it to the specified address.
- Wait for an answer.
All incoming letters are studied by employees. But the answer can come only after some time. Therefore, e-mail can only be used for non-urgent questions.
Call from the site
- Go to the portal https://www.binbank.ru/.
- Click on the handset icon.
- Select the item "Online call".
- The page for making the call will open.
- Give the program access to the microphone.
- A bank specialist will answer the client shortly.
The advantage of this method is that you do not need to call from your phone. The disadvantage is that not all laptops have good microphones that can fully record sound. Therefore, it is better to connect headphones or a headset to the PC.
How fast are calls received?
Usually calls to the hotline are answered within 1-3 minutes. But the possibility of a sharp increase in the load on the contact center cannot be ruled out. In this case, you will have to wait longer for an answer on the line.
Today B&N Bank is one of the most reliable financial institutions Russia. The bank's management is constantly striving to develop a wide range of high-tech products and services. The bank has a dedicated round-the-clock service department to advise its clients.
Binbank support service functionality
By contacting the bank's contact center, you can always get up-to-date information:
- About the balance of your contribution, its interest rate and completion date;
- Find out the balance and history of payments on a profitable card;
- Clarify the amount of debt and the date of loan repayment;
- Order a card and apply for a loan without visiting a branch;
- Connect additional service packages;
- Open an account and commit remittance;
- Open an insurance policy;
- Get help using online banking;
- Clarify the address and opening hours of branches, as well as the location of ATMs.
How to call B&N Bank
There are several ways to contact bank support staff:
- Free hotline number 8-800-200-50-75 for calls from mobile and landline phones.
- The international format number is 8-495-755-50-75 for calls from landline phones or from abroad.
- An online call from the B&N Bank website if there is an Internet connection and a properly working headset in the client's device.
When calling the toll-free support number, the client will be asked to listen to a voice menu containing all popular questions and up-to-date information about the bank's services and products. To switch to a dialogue with the operator, you need to listen to all the autoinformer menus or press the corresponding button on the keyboard of the mobile device. All calls are served in queue mode, and the waiting time does not exceed a few minutes.
How to contact B&N Bank support in social networks
How to contact B&N Bank support online
In addition to making an online call from the website, you can use a convenient feedback form on the bank's official page:
- Open the support section on the B&N Bank website.
- Select an item to fill out a special form.
- Indicate the reason for your request and the subject of the question.
- Leave your personal data in the appropriate fields - name and date of birth.
- Write your contacts - e-mail address and telephone number for communication.
- Indicate the city of residence and service.
- In the field for the text of the question, describe the problem in more detail, and also indicate in what way you want to receive an answer - by SMS, phone or e-mail.
- Read the rules for providing confidential data to bank employees and agree to these terms.
- Submit your application for review.
All applications received for processing will be published on the B&N Bank website. After sending the appeal, you will be provided with the application number, by which you can track its status online. If it is necessary to clarify some details, a bank employee may contact you in advance.
Questions not related to banking services and customer service may be removed by site moderators. A response to an appeal sent through the feedback form on the site usually arrives within 24 hours after it was sent. In some cases, bank specialists may need more time to solve the problem.
Confidential information on customer cards and accounts cannot be provided by e-mail. Accordingly, a bank employee can contact you at the mobile phone number specified in the application or call you to the nearest bank branch. You yourself can choose the date, time and office to visit.
B&N Bank is a large financial institution present in most regions of the country and providing services to both private clients and legal entities. You can get advice on the company's products, solve a problem or make an appointment at a branch by calling the hotline of B&N Bank.
Support options
With the help of the hotline, you can quickly deal with many problems.B&N Bank's hotline is a customer support service available by toll-free number.
Call center operators perform the following tasks:
- provide the applied users with any information of interest about the company's products and services, about the methods and conditions for their registration or connection, service, etc .;
- block cards in case of loss, theft, unauthorized use;
- accept applications for a loan and report the status of their consideration;
- advise users on how to use the Internet Banking system and mobile bank;
- accept complaints, suggestions and feedback.
You can call the Binbank help desk if you have noticed the actions of intruders: ATM fraud (skimmer on the input keyboard), suspicious calls to your phone about cards or bank accounts, malfunctioning of any of the services, etc.
However, not all issues can be resolved remotely. To carry out some actions, bank employees need a written application from the client or originals of his documents.
If, in a disputable situation, the client did not receive the expected support by phone, he should pay a personal visit to the B&N Bank branch to leave a letter, complaint or an appeal with a description of his problem.
Hotline phone numbers
Bank customers can even make an online call. Several telephone numbers have been allocated for the hotline in B&N Bank. For the convenience of clients, they are divided into separate categories: for legal entities, for the premium segment, for receiving advice on deposits, etc.
Acquainted with complete list Binbank contacts are available on a separate page of our website or on the official website.