Introduction

This report examines the public joint stock company Sberbank of Russia. Today "Sberbank" of Russia, almost nothing reminds of savings banks, the functions of which it performed over a significant period of its history. But today, "Sberbank" of Russia has little resemblance even to itself just ten years ago. The ability to change and move forward is a sign of the excellent "sports" form in which Sberbank of Russia is today. The title of the oldest and largest bank in Russia does not prevent it from competing openly and in good faith in the banking market and keeping its finger on the pulse of financial and technological changes. Sberbank is not only keeping pace with current market trends, but also ahead of them, confidently navigating rapidly changing technologies and customer preferences. The purpose of the educational practice is to consolidate and apply the theoretical and practical knowledge gained during training at the Department of Finance of Organizations. To achieve this goal, you must complete the following tasks:

· To give a general description of PJSC "Sberbank" of Russia;

· Consider the organizational structure of Sberbank of Russia;

· To conduct a technical and economic analysis of Sberbank of Russia;

· Analyze the financial condition of Sberbank of Russia.

The training practice was held at Sberbank of Russia in the Bank of Tatarstan Branch No. 8610, in the period from 28.03.2016 to 09.04.2016.

General characteristics of PJSC "Sberbank" of Russia

Sberbank financial organizational

Public Joint Stock Company Sberbank of Russia (hereinafter referred to as PJSC Sberbank of Russia) is a modern universal organization, one of the largest Russian commercial banks in Russia and the CIS countries.

Sberbank of Russia has a huge branch network: 17 territorial banks and more than 18,400 divisions. It provides services in all 83 constituent entities of the Russian Federation. Remote service channels have recently been introduced. The Sberbank Online and Mobile Bank applications with a wide client base are being developed.

Also recently, Sberbank has significantly expanded its area of ​​international presence. Previously, it was limited to the CIS countries, but recently the distribution area has increased significantly. Representative offices appeared in Central and Eastern Europe (Sberbank EuropeAG) and Turkey (DenizBank). The DenizBank acquisition was the most significant in the bank's 170-year history. In addition to the previously listed countries, Sberbank also has representative offices in China, India and Germany, and is managed by Sberbank Switzerland AG.

Sberbank of Russia was created in the form of an open joint stock company in accordance with the Law of the RSFSR "On Banks and Banking Activities in the RSFSR" in 1991. The founder and main shareholder of Sberbank of Russia is the Central Bank of the Russian Federation. The Bank's shareholders are more than 200 thousand legal entities and individuals.

The supreme governing body of Sberbank of Russia is the general meeting of shareholders.

The Bank is a legal entity and with its branches constitutes a unified system of Sberbank of Russia.

The history of the development of PJSC Sberbank of Russia began, on November 12, 1841, the Russian Emperor Nicholas I signed a decree on the establishment of savings banks in Russia "to deliver through that funds to savings in a correct and profitable way." This date began to be considered the birthday of Sberbank.

A few months later, on March 1, 1842, Nikolai Christofari, an employee of the Loan Treasury, crossed the threshold of the newly opened box office in St. Petersburg. He could not even imagine that at that moment he was becoming the first client of a financial institution, whose history would be inextricably intertwined with the history of Russia.

Sberbank is the historical successor of the Savings Banks founded by the decree of Emperor Nicholas I, which at first were only two small institutions with 20 employees in St. Petersburg and Moscow. They then expanded into a network of savings banks that operated across the country and helped maintain the resilience of the Russian economy even in difficult times. Later, during the Soviet era, they were transformed into a system of State Labor Savings Banks. And in recent times, they have turned into a modern universal bank, a large international group, whose brand is known in more than twenty countries of the world.

Table 1.1 below shows the stages of development of Sberbank of Russia.

Table 1.2. Development stages of Sberbank of Russia

		Foundation and development of banking in Russia. The first client of the first bank in the country. Growth up to 500 clients per day
		"Golden Age" of the first bank of Russia and the development of financial literacy of the population. 3875 savings banks 2,000,000 issued passbooks
		The first revolution and global changes in the policy of Sberbank. Savings banks began to carry out money transfers, issue their own loan certificates, carried out transactions with interest and securities.
		Sberbank during the Great Patriotic War and the post-war period, participation in projects of national and global importance. A new Charter of state savings banks was established.
		Development and transformation of Sberbank during the "thaw", "stagnation" and "perestroika". The number of savings banks has doubled: from 40 thousand to 79 thousand. The number of the bank's clients increased 12 times.
		Global changes of Sberbank of Russia: life according to new economic laws. The first ATMs began to function. The non-state pension fund of Sberbank was created. The Sberbank Online service was launched.
		Activities and measures of Sberbank of Russia in a difficult financial situation: the crisis has been overcome. The Sberbank Business Online system was launched. Sberbank entered the top 20 largest banks by market capitalization. The Bank became the general partner of the Sochi 2014 Olympic Games.
		A new stage in the history of Sberbank of Russia: the introduction of innovative solutions, new programs and progressive technologies. The new future of the country. Sberbank canceled all commissions for the consideration and issuance of loans. Lending interest rates were cut twice.

Sberbank is a modern universal bank with a large share of private capital, including foreign investors. The structure of the share capital of Sberbank testifies to its high investment attractiveness.

Today, Sberbank of Russia, as one of the market participants, occupies a leading position in the Russian banking sector, as well as in the lending market, this rating is shown in Figure 1.1.

Rice. 1.1.

The main goal of Sberbank of Russia is to ensure the growth of investment attractiveness and maintain leadership in the Russian financial services market by modernizing management and technological processes. To achieve this goal, the activities of Sberbank of Russia are aimed at improving the client policy, creating a flexible effective system of interaction with clients based on taking into account the needs of various client groups.

PJSC Sberbank of Russia is a universal commercial bank that meets the needs of various groups of clients in a wide range of high-quality banking services throughout Russia.

Acting in the interests of depositors, customers and shareholders, Sberbank of Russia seeks to effectively invest funds raised from private and corporate clients in the real sector of the economy, lend money to citizens, contribute to the sustainable functioning of the Russian banking system and saving household deposits.

The main activities of Sberbank of Russia:

· Attracts funds from individuals and legal entities for deposits;

· Places funds on its own behalf and at its own expense;

Opens and maintains bank accounts of individuals and legal entities,

· Carries out settlements on behalf of clients;

· Collects bills of exchange, cash, payment and settlement documents and provides cash services to individuals and legal entities;

· Buys and sells foreign currency in cash and non-cash forms;

· Attracts in deposits and places precious metals;

· Issues bank guarantees;

· Carries out money transfers on behalf of individuals without opening bank accounts;

· Carries out leasing operations;

· Provides brokerage, consulting and information services;

· Carries out emission and servicing of bank cards;

· Carries out the issue, purchase, sale, accounting, storage and other operations with securities, and much more.

Funds for the implementation of these activities are attracted by the Bank from the following sources: shareholders' funds; deposits of private clients; funds of legal entities; other sources, including borrowing from international financial markets.

The training practice was completed in the department of crediting of medium and large business of the branch "Bank of Tatarstan" No. 8610.

Provision of services to medium, large and private individuals is a priority direction of the Bank of Tatarstan branch No. 8610.

Bank of Tatarstan No. 8610 is actively developing lending programs, offering its clients lucrative loans for project and investment lending for business, improving housing conditions, purchasing vehicles, obtaining higher education and solving many other financial issues. Sberbank of Russia helps to carry out payment transactions, takes responsibility for the storage and augmentation of funds, its depositors.

Each client of the Bank of Tatarstan branch No. 8610 can always count on the help of qualified specialists, an individual approach and attentive attitude.

The reliability of Sberbank of Russia and its impeccable business reputation in Russia and abroad are confirmed by high ratings from leading rating agencies.

The SWOT analysis of Sberbank of Russia is shown in Table 1.2.

Table 1.2. SWOT analysis of Sberbank of Russia

Strengths: Sberbank of Russia is a reliable credit institution. The Bank has high ratings, both in Russian and international rating agencies, and is also one of the largest companies in Russia; The controlling stake in the bank belongs to the state. In case of problems with the bank, it can count on the help of the main shareholder; Has a developed regional network of branches throughout Russia; The publication of quarterly reports in accordance with international standards testifies to the high transparency of the bank's activities; It possesses high liquidity of its securities, which for a long time were perceived by the market as a security paper. The bank has a diversified resource base, which gives it stability.	Weak sides: The bank's low maneuverability to changes in external conditions will contribute to a gradual decrease in its market share; Strengthening competition in the Russian banking market.
Features: ѓ Sberbank of Russia seeks to strengthen its position as a leader in the retail sector; The bank plans to issue global depositary receipts (GDRs) for existing shares on the London Stock Exchange. The transfer of shares to Western trading floors will further increase the liquidity of securities.	Threats: ѓ Possibility of conflict between the business development of Sberbank of Russia and the interests of the main shareholder; Strengthening competition in the banking services market in the event of accession to the WTO and the entry of foreign banks into the Russian market; Potential increase in the volatility of stock quotes due to personnel reshuffles in the bank's board.

We present the main technical and economic indicators of Sberbank of Russia from 2013 to 2015 in Table 1.3, which is presented below.

Table 1.3. Main technical and economic indicators of Sberbank PJSC

Main factors	unit of measurement
Key figures of the income statement
Operating income before provisions	in billion rubles
Profit before tax	in billion rubles
Net profit	in billion rubles
Key balance sheet indicators
Loan impairment allowance	in billion rubles
	in billion rubles
Client funds	in billion rubles
Key quality indicators
Ratio of provision for loan impairment to non-performing loans	Meaning
Loans / Deposits

Introduction

The purpose of the pre-diploma practice is the formation of skills for the practical use of theoretical knowledge in practical activities, the collection, systematization and processing of information practical material on the topic of the final qualification work "Organization of cashless payments in a commercial bank."

Research object - Sberbank PJSC

During the period of practice, the following were set and resolved

The characteristics of the activities of PJSC Sberbank are given;

A diagram of the organizational structure of management has been drawn up;

The functions of the main structures and the interaction between them are considered;

The forms and types of non-cash payments are considered;

The process of managing non-cash payments has been studied;

The organization of cashless payments has been analyzed;

Compiled registers of documents in the currency of the Russian Federation;

Acquainted with all forms of cashless payments;

I learned how to process and pay transfers.

When writing the report, systematization methods were used, analytical, predictive, calculated, graphic. The industrial practice was held in the additional office of Sberbank No. 85932/04. The purpose of the practical training is to consolidate theoretical knowledge in the field of banking, acquire professional skills of a specialist and collect information for writing an FQP.

The report is presented on 44 pages of printed text, includes 9 tables, 11 figures, the list of sources used contains 21 titles, the number of appendices is 2.

Organizational and economic characteristics of PJSC Sberbank

PJSC Sberbank is the largest bank in Russia and the CIS with the widest network of divisions, offering a full range of investment banking services. The founder and main shareholder of Sberbank is the Central Bank of the Russian Federation, which owns 50% of the authorized capital plus one voting share; over 40% of the shares are owned by foreign companies. About half of the Russian private deposit market, as well as every third corporate and retail loan in Russia, falls on Sberbank.

Full corporate name of the bank: Public Joint Stock Company Sberbank.

The abbreviated name of the bank: PJSC Sberbank.

The history of Sberbank of Russia begins with the personal decree of Emperor Nicholas I of 1841 on the establishment of savings banks, the first of which opened in St. Petersburg in 1842. A century and a half later, in 1987, on the basis of state labor savings banks, a specialized bank for labor savings and lending to the population, Sberbank of the USSR, was created, which also worked with legal entities. The Sberbank of the USSR included 15 republican banks, including the Russian Republican Bank.

At the moment, despite the far from outstanding quality of service in most branches (with the exception of services for VIP clients), the bank is in the lead not only in terms of assets, but also in the number of settlement accounts of legal entities (over 1 million). On the private deposit market, Sberbank is a monopoly - it controls 45% of the market (the bulk of the deposits of "physicists" falls on the so-called pension deposits in rubles). It should be noted that at the beginning of 2002 the bank's share was 71.4%. The further decrease in the market share occupied by Sberbank is largely facilitated by the deposit insurance system and the increase in the amount of insurance compensation. About 11 million people receive salaries through Sberbank, and 12 million receive pensions. The bank has issued more than 30 million plastic cards, the number of installed ATMs exceeds 19 thousand. The number of employees as of December 31, 2012 was over 233 thousand people.

The main directions of banking activities:

1. Corporate business: servicing settlement and current accounts, opening deposits, providing all types of financing, issuing guarantees, servicing export-import transactions of clients, collection services, cash services, conversion services, services for transferring funds to the public in favor of legal entities, transactions with bills and others.

2. Retail business: provision of banking services to individuals - individuals for accepting funds for deposits, lending, servicing bank cards, operations with precious metals, savings certificates and bills of exchange, buying and selling foreign currency, payments, money transfers, including without opening bank accounts, storage of valuables and others.

3. Operations in financial markets: with securities, derivative financial instruments, foreign currency; placement and attraction of funds on the interbank market and capital markets and others.

Within the framework of the listed areas of activity, Sberbank PJSC offers a wide range of banking products and services.

In addition to banking operations, the bank carries out:

1) Issuance of guarantees for third parties;

2) Acquisition of rights of claim from third parties;

3) Trust management of funds;

4) Professional activities in the securities market, including brokerage, dealer and depository activities;

5) Other operations and services.

Consider the bank's management structure.

Figure 1 ¾ Management structure of PJSC Sberbank

The general meeting of shareholders is the supreme governing body of the bank. At the general meeting of shareholders, decisions are made on the main issues of the bank's activities. The list of issues related to the competence of the general meeting of shareholders is determined by the Federal Law "On Joint Stock Companies" dated December 26, 1995 No. 208-FZ (as amended on December 28, 2013) and the bank's charter.

In accordance with the charter, the general management of the bank's activities is carried out by the supervisory board. The competence of the Supervisory Board includes issues of determining the priority areas of the bank's activities, appointing board members and early termination of their powers, issues of convening and preparing general meetings of shareholders, recommendations on the amount of dividends on shares, periodic hearing of reports of the president, chairman of the bank's board on the bank's activities and other issues ... The committees of the supervisory board are bodies created for preliminary consideration of the most important issues within the competence of the supervisory board and preparation of recommendations on them. The formation of committees is carried out annually from among the members of the bank's supervisory board. Independent directors are included in each committee. The committees facilitate working interaction with the bank's governing bodies. The current activities of the bank are managed by the president, chairman of the board and the board of the bank.

In order to improve efficiency and business development, the bank has a number of collegial working bodies (committees) accountable to the board of Sberbank, the main tasks of which are to resolve issues of pursuing a unified, agreed policy in various areas of the bank's operating activities. The Board is a platform for active discussion of strategic issues of the bank's development and the development of optimal solutions, taking into account the specifics of the regions.

Consider the financial condition of PJSC Sberbank.

Table 1 ¾ Main financial indicators of Sberbank PJSC for 2012-2014,

The increase in assets in 2012 compared to 2013 amounted to 19.8%, and in 2014 compared to 2013 the growth rate increased to 33.6%. The deviation of the bank's capital in 2013 in relation to 2012 was 18.4%, and in 2014 in relation to 2013 the growth rate decreased to 16.2%.

Consider the dynamics and structure of the bank's balance sheet indicators.

Table 2 ¾ Dynamics of assets of PJSC Sberbank for 2012 - 2014, billion rubles

Index				Deviation 2013 from 2012	Deviation 2014 from 2013
sum	%	sum	%
Cash			1 241	-8	-1
						-39	-9
Mandatory reserves				-10	-8
	9 773	11 978	15 890	2 205		3 912
	1 542	1 744	1 745				0,1
						-38	-9
							2,3
Other assets
Total assets	13 582	16 275	21 747	2 693		5 472

The bank's assets in 2013 increased by 19% compared to the previous period, while in 2014 the growth was 34% compared to 2013. The main factors behind the growth of the bank's assets are: an increase in net loan debt, which amounted to 32% in 2014 and 22% in 2013, an increase in investments in securities by 0.1% in 2014 and by 13% in 2013. Also in 2014, there is a significant increase in cash. The increase in the growth rate of total assets is due to the increase in growth in the main items of assets.

The dynamics of assets is clearly shown in Figure 2.

Figure 2 - Dynamics of assets of PJSC Sberbank

As you can see in the figure, assets are showing steady growth.

Consider the analysis of the structure of assets of PJSC Sberbank.

Table 3 ¾ Structure of assets of PJSC Sberbank for 2012 - 2014, billion rubles

Index
sum	%	sum	%	sum	%
Cash					1 241	5,71
Funds of credit institutions with the Central Bank of the Russian Federation				2,5		1,7
Mandatory reserves		0,8		0,6		0,66
Funds from credit institutions		0,5		0,5		1,64
Net investments in securities at fair value through profit or loss		0,7		0,8		3,8
Net loan debt	9 773		11 978		15 890	73,1
Net investments in securities and other financial assets available for sale			1 744			8,02
Investments in subsidiaries and affiliates				1,9		1,77
Net investments in securities held to maturity		2,6				1,68
Fixed assets, intangible assets and inventories				2,8		2,2
Other assets				1,9		1,87
Total assets	13 582		16 275		21 747

The largest share in the structure of the bank's assets is occupied by net loan debt (73%), which remains at the same level in the study period. Net investments in securities account for 10% of the bank's balance sheet assets, which indicates a high investment activity of the bank.

Table 4 ¾ Analysis of the dynamics of Sberbank's own funds for 2012-2014, billion rubles

Index				Deviation 2013 to 2012	Deviation 2014 to 2013
sum	%	sum	%
Shareholders funds
Share premium
Reserve fund							33,33
Revaluation at fair value of available securities before sale		-8	-197	-34	-130	-189
Revaluation of fixed assets				-1	-1	-2	-2,41
Retained earnings of previous years		1 183	1 489				25,87
						-67	-17,72
	1 651	1 935	1 982				2,43

From the data on the dynamics of own funds, it can be concluded that in the period from 2012 to 2013. there is an increase in some indicators, such as: "retained earnings (uncovered losses) of previous years" and "unused profit (loss) for the reporting period".

Figure 3 - Dynamics of equity funds of Sberbank for 2012 - 2014

As you can see in the figure, own funds are showing steady growth.

Table 5 ¾ Analysis of the structure of Sberbank's own funds for 2012-2014, billion rubles

Index
sum	%	sum	%	sum	%
Shareholders funds						3,4
Own shares (stakes) redeemed from shareholders (participants)
Share premium						11,5
Reserve fund		0,1		0,1		0,2
Revaluation at fair value of securities available for sale		1,5	-8	-0,4	-197	-9,9
Revaluation of fixed assets						4,1
Retained earnings (uncovered losses) of previous years			1 183		1 489	75,1
Unused profit (loss) for the reporting period						15,7
Total sources of own funds	1 651		1 935		1 982

According to the table, the largest share in the structure of own funds is occupied by reinvested profit, while there is a steady increase in the share of retained earnings of previous years, and the share of unused profits of the reporting period tends to decrease. The share of revaluation amounts of fixed assets of shareholders and share premium is also decreasing. The revaluation at fair value of securities available for sale is negative, which indicates a loss from investing activities.

Consider the economic standards of Sberbank for 2012-2014

Figure 4 - Capital Adequacy Ratios of PJSC Sberbank

As Figure 4 shows, in 2014 the bank's capital adequacy ratio decreased significantly from 12.87% to 11.5%, although it still corresponds to the required value of 10%.

Consider the analysis of the dynamics of the funds raised by Sberbank.

Table 6 ¾ Analysis of the dynamics of borrowed funds of Sberbank PJSC for 2012-2014, billion rubles

Index				Deviation 2013 from 2012	Deviation 2014 from 2013
sum	%	sum	%
	1 368	1 967	3 516			1 549	78,7
							26,2
	9 462	11 128	14 027	1 666		2 899
Individual deposits	6 288	7 586	7 999	1 298			5,4
Financial liabilities at fair value through profit or loss							1 717
Other liabilities							48,9
Provisions for possible losses on contingent credit commitments, other possible losses and transactions with residents of offshore zones
Total liabilities	11 930	14 340	19 764	2 410		5 424	37,8

The bank's liabilities show a positive trend over the period under study: in 2013, the growth in liabilities amounted to 20% compared to the previous period, and in 2014, 37.8% compared to 2012. The main factors of growth are: the growth of loans and deposits of the Central Bank, which amounted to 43% in 2013 and 78.7% in 2014 compared to 2011. Deposits of individuals have a downward trend (in 2013, deposits amounted to 20% compared to the previous period, and in 2014 - 5.4% compared to 2013)

Table 7 ¾ Analysis of the structure of borrowed funds of Sberbank PJSC for 2012-2014, billion rubles

Index
sum	%	sum	%	sum	%
Loans, deposits and other funds of the Central Bank of the Russian Federation	1 368	11,4	1 967	11,7	3 516	17,8
Funds of credit institutions				2,5
Due to customers other than credit institutions	9 462		11 128	77,6	14 027
Deposits of individuals and individual entrepreneurs	6 288		7 586	20,9	7 999	40,5
Financial liabilities at fair value through profit or loss		0,2		0,09		3,1
Issued promissory notes		2,7		1,3		2,6
Current tax liability and income						0,01
Deferred tax liability						0,2
Other liabilities		0,9		0,3		1,1
Provisions for possible losses on contingent credit commitments, other possible losses and transactions with residents of offshore zones		0,1		0,09		0,2
Total liabilities	11 930		14 340		19 764

The largest share in the structure of attracted funds belongs to clients' funds that are not credit institutions; their share at the end of 2013 was 77.6%. Loans, deposits and other funds of the Central Bank of the Russian Federation also accounted for a significant share in the structure of borrowed funds in 2013.

FEDERAL EDUCATION AGENCY

FGOU VPO "Chuvash State University

named after I.N. Ulyanov "

Faculty of Economics

Department of Finance, Credit and Statistics

REPORT

on industrial pre-graduation practice

at the Cheboksary branch of Sberbank No. 4472

Student gr. EK-33-03

Alevtina Fedorova

Practice leaders from the enterprise:

Shabalina N.V.

from the university:

Ph.D. Belyakova M.V.

Cheboksary 2008

Chapter I Organizational and economic characteristics of the Cheboksary branch of Sberbank of Russia

1.1 Organizational structure of the bank

1.2 Management structure of the bank

1.3 Characteristics of the bank's resource base

Chapter II Bank operations

2.1 Credit operations

2.2 Settlement operations

2.3 Deposit operations

2.4 Cash transactions

2.5 Bank cards

Chapter III Organization of intrabank control

Conclusion

List of used literature

Applications

Chapter I Organizational and economic characteristics of the Cheboksary branch of the Security Council

1.1 Organizational structure of the bank

The Cheboksary branch of Sberbank of Russia (CHOSB) operates in accordance with the laws of the Russian Federation, regulations of the Central Bank and the charter of the joint-stock commercial Savings Bank of the Russian Federation.

According to the charter, Sberbank of Russia was created in the form of a joint stock company in accordance with the law of the RSFSR "On banks and banking activities" dated December 2, 1990. The founder of the bank is the Central Bank of the Russian Federation.

The Bank is a legal entity and with its branches and other separate subdivisions constitutes a unified system of Sberbank of Russia. Owns separate property, recorded on its independent balance sheet. The bank's shareholders can be legal entities and individuals, including foreign ones, in accordance with the law of the Russian Federation.

The bank is responsible for its obligations with all of its property, can acquire and exercise property and non-property rights on its own behalf, bear an obligation, be a plaintiff and defendant in court.

The bank's shareholders are not liable for the bank's obligations and bear the risk of losses associated with its activities, within the value of the shares they own.

The bank is not responsible for the obligations of the state and its bodies.

The Bank is not responsible for the obligations of the Central Bank. The Central Bank is not responsible for the obligations of the bank, except for cases stipulated by federal laws.

The Bank has the right to participate independently or jointly with other legal entities or individuals in other commercial or non-commercial organizations on the territory of the Russian Federation and abroad, in accordance with the current legislation of the Russian Federation and the corresponding foreign state.

The bank in the prescribed manner can create branches and open representative offices that are not legal entities.

The bank is created without limitation of the term of activity and operates on the basis of the license of the Central Bank (general license No. 1481 of September 26, 1996, license No. 1481 of March 11, 1997).

The bank, including its branches, is independent of state and local authorities in making decisions.

The authorized capital of the bank was formed in the amount of 700 billion 100 million rubles. and is divided into 13,002,000 ordinary shares with a par value of 50,000 rubles. and 50,000,000 preferred shares with a par value of 1,000 rubles.

The maximum number of authorized ordinary shares is 5,998,000 with a par value of 50,000 rubles.

The aggregate share of participation in the authorized capital of a bank of non-residents may not exceed 5% of placed shares at par. At the same time, the share of participation in the authorized capital of the bank of each non-resident cannot be more than 1% of the placed shares of the par value.

The authorized capital of the bank is equal to the total amount of the par value of the bank's shares acquired by the shareholders, and determines the minimum size of the bank's property that guarantees the interests of its creditors.

The size of the authorized capital can be increased by increasing the par value of the placed shares or by placing additional shares. The decision to increase the authorized capital by increasing the par value of the placement of shares or the placement of additional shares within the number of authorized shares and to amend the charter is made by the supervisory board.

The size of the authorized capital may be reduced by decreasing the par value of the placed shares or reducing their total number, including by acquiring a part of the placed shares in cases stipulated by federal law. The decision to reduce the authorized capital of the bank and to introduce appropriate amendments and additions to the charter is adopted by the general meeting by a majority of voting shares participating in the general meeting of shareholders.

If at the end of the financial year, in accordance with the annual balance sheet proposed for approval by the shareholders of the bank, or the results of the audit, the value of the bank's net assets turns out to be less than its authorized capital, the bank announces a decrease in its authorized capital to an amount not exceeding the value of its net assets. In this case, the reduction of the authorized capital is carried out by reducing the par value of the shares.

Based on the charter, the main purpose of the bank is to raise funds from individuals and legal entities, as well as to carry out credit and settlement and other banking operations and transactions with individuals and legal entities.

1.2 Management structure of the bank

Today Sberbank consists of 74 regional banks and 31 thousand subordinate institutions. Sberbank of Russia ranks second in the world in terms of the size of its branch network.

The institutions of the Savings Bank are in the republics, territories, regions, Moscow and St. Petersburg, regional banks, and in cities and regions - branches of the Savings Bank with their branch network.

A key role in the system of the Savings Bank of the Russian Federation is played by the main primary link - the branch of the bank that is directly involved in providing customers with banking services and conducting banking operations.

The governing bodies of the bank are: the general meeting of shareholders, the Council of the Bank and the Board of Directors of the Bank (Fig. 1.):

General Meeting of Shareholders... The supreme governing body of the Bank is the general meeting of shareholders, whose exclusive competence includes changing the charter and charter capital, electing the Bank's Council, approving annual results of activities, determining the amount of dividend on bank shares, creating and liquidating subsidiary banks.

Supervisory Board of the Bank... In the intervals between general meetings, the supreme governing body of the bank is the Council of the Bank. The powers of the Council of the Bank include decisions on all issues of the bank's activities, if they are not attributed to the exclusive competence of the general meeting.

Management Board of the Bank... By the resolution of the President, the Bank's Supervisory Board approves the composition of the Bank's Management Board. The Board is the executive body of the bank. In the period between meetings of shareholders and meetings of the Council of the Bank, the Management Board manages all the activities of the bank within the competence determined by the charter.

Within the framework of the adopted Concept for the development of Sberbank of Russia, a decision was made to improve the existing branch network of the bank. The practice of merging territorial banks of Sberbank of Russia was further developed, based on the transition from the current administrative-territorial division to the formation of united banks in the existing large economic and geographical zones. Thus, Nizhegorodsky Bank, Chuvashsky, Vladimirsky, Kirovsky banks, Bank "Tatarstan", Bank Mari El and Mordovsky Bank merged into the Volgo-Vyatsky Bank of Sberbank of Russia.

While maintaining the unity of the centralized management of strategic development issues, the bank expands the powers of institutions that directly work with clients. The main task of this reform is to optimize the bank's management structure without closing service points, while maintaining the branch network in full. Regional banks gain greater independence in creating structural divisions for the development of business areas with significant potential in the region.

The bank's management system is characterized as line-staff and involves the creation of two types of instances: linear, with the right to issue orders, and specialized, which can only take orders from higher line authorities, but do not themselves have the right to return.

1.3 Characteristics of the bank's resource base

Private clients form the basis of the bank's resource base. As of January 1, 2008, the Bank attracted resources in the amount of 481.7 million rubles, which is 135.4 million rubles. above, early 2006. The growth rate of attracted resources in 2006 amounted to 139.1% and was ensured due to the growth of funds attracted to settlement, current and budget accounts of legal entities (by 81.0 million rubles) and due to other (unpaid) attraction.

The number of private depositors' accounts in Russian rubles over the past year increased by 181, 1 thousand units and as of January 1, 2008 amounted to 2 851, 3 thousand units; in in. currency - by 352 units and amounted to 15, 8 thousand units.

Active work in the corporate banking market contributed to an increase in the balances of funds raised from legal entities. The bulk of the increase in corporate clients' funds was provided by the inflow to settlement and current accounts. Corporate and private clients have received ample opportunities to invest their own funds in precious metals using unallocated metal accounts opened by them in gold, silver, platinum and palladium.

In 2007, an increase in net assets by 155.4 million rubles was ensured. and as of January 1, 2008, they amounted to 512.5 million rubles. The own funds of the Branch were formed in the amount of 25.5 million rubles. Profitable activities were carried out for all reporting dates in 2005. All branches ended the year with positive financial results.

In accordance with the Development Programs of Sberbank of Russia until 2010, the main areas for placing funds are lending operations. In 2005, the bank continued to increase the volume of investments in the real sector of the economy, socially significant projects of the republic; expanded lending services to all categories of corporate clients, regardless of the size of their business, small businesses and private clients. In 2007, loans were provided in the amount of 312.2 million rubles, including 76.3 million rubles. - legal entities, 235.9 million rubles. - individuals. In 2006, loans were granted in the amount of 451.3 million rubles, including 124.9 million rubles. - to legal entities, 326.4 million rubles. - individuals.

More than half of loans (58.2%) provided to legal entities are investments in industry. The largest share in the portfolio structure belongs to loans issued to enterprises of the following industries: mechanical engineering (28.5%), trade and public catering (13.7%), construction (12.4%), chemical industry (9.8%). The increase in the needs of this segment for credit resources allowed the Bank to expand the volume of operations and strengthen cooperation with large enterprises, federal-significant structures, as well as enterprises of the most investment-attractive industries.

Small business, being one of the most important elements of the modern market economy system and a stimulating factor in the development of a free competitive economy, constitutes the traditional clientele of Sberbank of Russia. In 2005, the Bank developed its small business lending operations at an accelerated pace. As part of supporting small businesses, together with the Government of the Chuvash Republic, a program is being implemented to subsidize interest rates on loans received from the Bank by small businesses and entrepreneurs without a legal entity. Sberbank of Russia is consistently implementing a strategy to increase the volume of long-term lending operations for enterprises in various sectors of the economy by increasing the flexibility of lending terms, expanding the product range and taking into account individual needs.

The most important priority of the credit policy is the outstripping development of lending operations for the population.

In the structure of net assets, the share of term loan debt in 2007 increased by 0.61 percentage points. and amounted to 143.6%. As of January 1, 2008, this item accounted for 88.41% of working assets against 87.97% as of January 1, 2007 (+0.44 percentage points).

The volume of term debt for the reporting period increased by 144.6 million rubles. and amounted to 451.3 million rubles as of January 1, 2008.

Considering the structure of income and expenses, the following changes can be seen.

In the structure of income, comparing 2006 and 2007, we see that there is a tendency for other transactions to increase by 1.51%. But there is also a downward trend in lending from 78.24% to 76.75% and in intrasystem operations from 0.71% to 069%

Rice. 2. Structure of income

In the structure of expenses, comparing the same years, we see that there are also tendencies of increase and decrease in certain items of the structure, for example, in attracting funds from legal entities increased by 0.05% (from 0.13% to 0.18%), on deposits of individuals decreased by 2.91% (from 22.56% to 19.65%), on other expenses increased by 3.57% (from 10.04% to 13.61%) and on non-interest expenses decreased by 0.71% (from 67.27% to 66.56%).

Rice. 3. Cost structure

Chapter 2 Bank Operations

2.1 Credit operations

To obtain a loan, the Borrower provides the Bank with the following documents:

1) Application - questionnaire;

2) Passport or other identity document of the Borrower, his Guarantor and / or Pledger (presented);

3) Documents confirming the amount of income and the amount of deductions made by the Borrower and his Guarantor for the last 6 months:

For employees - a certificate from the company where the Borrower and his Guarantor work;

For pensioners - a pension certificate and a certificate from state bodies for social protection of the population.

If a pensioner receives a pension through the Bank, a certificate from the state bodies of social protection of the population is not submitted.

For citizens engaged in entrepreneurial activity without forming a legal entity, or in private practice, or having another source of income permitted by law:

o permission to engage in entrepreneurial activity with an indication of the period of operation;

o a notarized copy of a permit to engage in certain types of activities (license);

o tax declaration on the income and expenses received related to the extraction of income with the mark of the subdivision of the Ministry of the Russian Federation for taxes and fees;

o notification of the Inspectorate of the Ministry of the Russian Federation for Taxes and Duties of the possibility of applying a simplified taxation system (in the event of the Borrower's transition to a simplified taxation system);

o documents confirming the payment of the single tax for the last 2 tax periods;

o book of income and expenses for a period of at least 6 recent months;

o cash book for the same period;

o bank statements about the balances on the settlement (current currency) accounts and the availability of claims to them;

o bank statements on the total monthly turnover on settlement and current foreign currency accounts for the last 6 months;

o other documents reflecting the financial position.

4) Documents on the collateral provided:

a) when mortgaging apartments (rooms):

Documents confirming the ownership of the apartment, room: certificate of ownership, transfer agreement, purchase and sale agreement, exchange agreement, donation agreement, certificate of state registration of rights;

Insurance policy, according to which the Bank acts as the Beneficiary, with a mandatory annual renewal for the full cost of the apartment, room or for the amount secured by the pledge;

Certificate of the value of the object from the BTI or another body that maintains technical records of real estate;

A copy of the financial and personal account;

Extract from the house book;

Documents confirming the absence of arrears in obligatory payments (certificate of the absence of arrears in payment of utilities, etc.);

Certificate of restrictions (encumbrances) of the owner's rights to an apartment, room (mortgage, lease, arrest, etc.) from the institution of justice for state registration of rights to real estate and transactions with it (it is recommended to request it from the Pledger);

Notarized consent of all the owners of the apartment, room to transfer it as a pledge, and if there are minors in the family - the corresponding permission of the guardianship and guardianship authorities.

b) when pledging non-residential premises:

Documents of title to non-residential premises;

Insurance policy, according to which the Bank is the Beneficiary, with obligatory annual renewal;

The document on the territorial boundaries of the land plot (copy of the drawing of the plot boundaries), issued by the Committee for Land Resources and Land Management;

A certificate from the body that conducts registration and technical inventory of real estate, and a floor plan of non-residential premises;

c) when pledging vehicles:

Technical certificate;

An insurance policy, under which the Bank is the Beneficiary, with a mandatory annual renewal for the full value of the vehicle or for the amount secured by the pledge. The vehicle must be insured against the risk of theft and damage.

All owners of the joint property accepted as a pledge should be required to obtain a notarized consent to its pledge in order to prevent the possibility of recognizing the pledge agreement as invalid in court.

5) Other documents stipulated by other regulatory documents of Sberbank of Russia on lending to individuals.

At the discretion of the Bank, the amount of income of the Borrower / Guarantor indicated in the certificate from his place of work may be confirmed by the subdivision of the Ministry of the Russian Federation for Taxes and Duties at the place of permanent residence (registration) of the Borrower / Guarantor.

The procedure for considering the issue of granting a loan.

When the Borrower applies to the Bank for a loan, the loan officer finds out the purpose for which the loan is requested, explains the conditions and procedure for granting a loan, introduces the list of documents required for obtaining a loan.

Application - the application is registered by the loan officer in the application log; the date of registration and registration number are stamped on the Application Form.

Photocopies are taken from the passport (identity card) and other documents to be returned. The copies made by the loan officer are marked "copy is correct" with his signature and the date of verification with the original is stamped.

On the reverse side of the Application Form (or a separate sheet), the loan officer draws up an inventory of the accepted documents.

Acceptance, transfer, accounting and storage of documents received from the Borrower is carried out in accordance with the rules in force at the Bank.

The Loan Officer checks the documents and information provided by the Borrower and the Guarantor, specified in the Application Form, calculates the solvency of the Borrower and the Guarantor.

When checking the information, the loan officer finds out with the help of the Database on Borrowers - individuals and inquiries to other branches of Sberbank of Russia that provided loans, the credit history of the Borrower, the Guarantor, the amount of debt on previously received loans, provided guarantees.

It is advisable that the Guarantors are individuals who are related to the Borrower; spouses, parents, adult children, adoptive parents, trustees, etc., regardless of their solvency (if they are not the only Guarantors for the loan), unless otherwise provided by other regulatory documents of Sberbank of Russia on lending to individuals.

The lending department sends a package of documents to the legal department and the security department of the Bank.

Based on the results of the verification and analysis of documents, written conclusions are drawn up, which are transferred to the lending department.

In the event that real estate, vehicles and other property is accepted as collateral, the lending division may engage in the determination of the appraised value of this property a real estate specialist of the Bank, a specialist of a subsidiary, or an independent appraiser. Based on the results of the assessment, the specialist draws up an expert opinion, which is transferred to the lending department.

The assessment and the possibility of accepting securities as collateral under the Loan Agreement is determined by the Bank's specialists performing operations with securities. Based on the results of the assessment, an expert opinion is drawn up, which is transferred to the lending unit.

The loan officer analyzes and summarizes the materials submitted from other departments of the Bank, determines the maximum possible loan amount and prepares an opinion on the possibility of granting a loan.

The credit worker has the right to independently decide on the refusal to issue a loan if:

The security division and / or the legal division of the Bank gave negative opinions on the possibility of providing a loan to the Borrower;

The audit revealed the facts of providing forged documents or inaccurate information14;

There was a negative credit history, which resulted in the Bank's taking claims and actions to forcibly return overdue debts, writing off outstanding loans on loans previously issued to the Borrower;

The Borrower's solvency or the loan repayment security provided does not meet the requirements of these Rules.

In this case, the loan officer sends the Borrower a written notice signed by the head (or other authorized person) of the Bank about the refusal to grant a loan, indicating the reason for the refusal. The letter is registered in the office of the Bank (in the journal of outgoing information), after which a note is made in the register of applications and on the Application form, and placed together with the package of documents in the case of refusals to issue loans.

The Loan Officer returns to the Borrower, at his request, the documents submitted by him, with the exception of the Application Form. Materials collected by a loan officer (photocopy of a passport / identity card, etc., conclusions of other services of the Bank, calculations, responses to inquiries),

The borrower is not transferred. On the reverse side of the Application Form or on a separate sheet, a list of documents to be returned is drawn up, their return is confirmed by the signature of the Borrower.

Preparation and consideration of the issue for the Bank's Credit Committee is carried out in accordance with the regulations of the Bank's Credit Committee. A negative opinion of the lending department with a proposal to refuse to issue a loan may also be submitted to the Bank's Credit Committee for consideration.

The conclusion of the lending unit should include the following items;

General information about the Borrower - Surname, name, patronymic; age; place of permanent residence (registration); place of work; position (profession); work experience; education; marital status; family composition; number of dependents;

Parameters of a loan transaction (type of loan, amount of the requested loan, interest rate for using the loan, loan term, collateral);

Borrower's credit history; information on the timeliness and completeness of the performance of other debt obligations;

Information about the Borrower's income, existing debt obligations;

Calculation of the Borrower's solvency and the maximum possible loan amount;

Loan security:

Information about Guarantors - individuals (similar to information about the Borrower);

Information about guarantors - legal entities with an indication of the risk sublimate established for them and the unused balance on it;

Other types of loan security (in accordance with clause 1.3.6. Of these Rules, its characteristics, condition, estimated value, the value of the applied correction factor, property insurance conditions, etc.);

The conclusion of the security department on the verification of the Borrower, Guarantor, Pledger, enterprise - employer of the Borrower and his Guarantor;

Conclusion of the legal department of the Bank on the formed package of documents;

Conclusions of other divisions of the Bank (if necessary);

Conclusions of the lending division of the Bank, the proposed solution.

The opinion of the loan officer, endorsed by the head of the lending division, the opinions of other divisions of the Bank, if necessary - of an independent expert are attached to the Borrower's package of documents and are sent to make a decision on granting (refusing to grant) a loan for consideration by the Bank's Credit Committee or for consideration by the Bank's manager within the powers given to him.

The decision of the Credit Committee is drawn up in a protocol indicating all the parameters of the credit transaction.

If the Bank's Credit Committee makes a decision to refuse to issue a loan, the loan officer notifies the Borrower and returns the documents to him. A package of documents together with an extract from the decision of the Bank's Credit Committee (or a copy of the decision) is placed in the case of refusals to issue loans.

The preparation of an opinion by the lending department for a decision by the head or other authorized person of the Bank within the powers granted to him is carried out in the same way as the preparation of an opinion for the Credit Committee of the Bank.

The manager or other authorized person of the Bank makes an inscription on the Borrower's application for a loan on the decision made by him, indicating the date and returns the documents to the loan officer.

When a positive decision is made, the loan officer informs the Borrower about this, makes a note in the application registration log and proceeds to draw up loan documents.

If, in accordance with the requirements of Sberbank of Russia for lending to individuals, the permission of the Credit Committee of Sberbank of Russia is required for granting a loan, the issue is preliminarily considered by the Credit Committee of the territorial bank (branch of Sberbank of Russia in Moscow).

The regional bank (a branch of Sberbank of Russia in Moscow) sends its application and a package of documents to the Directorate of Lending to Private Clients of Sberbank of Russia.

The package of documents should include: the decision of the Credit Committee of the regional bank (branch of Sberbank of Russia in Moscow), the conclusion of the lending half of the regional bank (branch of Sberbank of Russia in Moscow) on the possibility of issuing a loan with justification of the credit conditions with copies of documents confirming the borrower's solvency and loan security , other documents at the discretion of the regional bank (branch of Sberbank of Russia in Moscow) or at the request of the Directorate of Lending to Private Clients of Sberbank of Russia.

Assessment of the Borrower's solvency.

The loan officer determines the solvency of the Borrower on the basis of documents confirming the amount of income and the amount of deductions made, and the submitted Application - questionnaire.

The certificate of the enterprise (bodies of social protection of the population) must contain the following information:

Full name of the company that issued the certificate, its postal address, telephone number and bank details;

Length of permanent employment of the Borrower at the given enterprise;

The current position of the Borrower (by whom he works);

Average monthly income for the last six months;

Average monthly deductions for the last six months, broken down by type.

The certificate is submitted signed by the head and the chief accountant of the enterprise ", sealed. with the signature of the head: "there is no position of the chief accountant (another official performing his functions) in the staff of the enterprise."

When granting loans to pensioners who receive a pension through the Bank, the calculation of solvency is carried out based on the funds actually received on his pension contribution (bank card account) from the bodies carrying out pension provision, for the last 6 months on the basis of an extract received from the accounting department carrying out subsequent control for deposit operations, or the pension department. In this case, the lending department, upon the application of the Borrower, sends a request to the appropriate department of the Bank's accounting department about the amount of funds received for the Borrower's pension contribution from the bodies providing pension provision for the last 6 months.

When calculating solvency, all obligatory payments specified in the certificate and the Application form are deducted from income (income tax, contributions, alimony, compensation for damage, repayment of debt and payment of interest on other loans, the amount of obligations under guarantees provided, payments in repayment of the value of purchased in installments goods, etc.). For this purpose, each obligation under the surety provided is assumed in the amount of 50% of the average monthly payment for the corresponding principal obligation.

To determine the solvency of the Borrower, an entrepreneur operating without forming a legal entity, instead of a certificate from the place of work, it is used

Tax declaration on the income and expenses received related to the extraction of income with the mark of the subdivision of the Ministry of the Russian Federation for taxes and fees;

Documents confirming the payment of the single tax for the last 2 tax periods;

Income and expense book for a period of at least 6 recent months;

Cash book for the same period;

Bank certificates about balances on settlement (current currency) accounts and the availability of claims to them;

Banks' certificates on the total monthly turnover on settlement and current foreign currency accounts for the last 6 months.

In addition, the loan officer has the right to request from the entrepreneur any other information regarding his financial situation.

To determine the amount of income received, the loan officer draws up a simplified balance sheet and a simplified profit and loss statement on the basis of the financial documents submitted by the Borrower

When a loan is provided to the Borrower on the terms of repayment by a third party - a solvent company of part of the borrower's debt obligations under the Loan Agreement in accordance with the Cooperation Agreement concluded with him, the calculation of the Borrower's solvency and determination of the maximum loan amount is carried out by the Bank in accordance with the requirements of these Rules.

When providing a loan in rubles, the solvency is calculated in rubles. When granting a loan in foreign currency, solvency is calculated in US dollars.

The procedure for granting a loan.

When a positive decision is made to issue a loan, the lending department sends an order to reserve the loan account number to the credit accounting department and draws up loan documents with the Borrower:

Credit agreement (Appendix 3);

Urgent commitment (Appendix 5);

Depending on the type of security: Agreement (s) of surety (Appendix 4); Pledge agreement (s);

Other documents in accordance with the regulatory documents of Sberbank of Russia, which determine the procedure for granting certain types of loans.

All documents are drawn up in 3 copies: one copy of each document - for the Borrower, two copies - for the Bank.

Pledge agreements are drawn up in 3 copies, if notarization and registration or transfer of agreements to the Bank's depository or registrar is not required (similar to the Loan Agreement). In the event that notarization and registration or transfer of agreements to the Bank's depository or registrar are required, the Loan Agreement and the Pledge Agreement are drawn up in the number of copies, taking into account the requirements of a notary, registering authority, Bank's depository, registrar - in accordance with the established rules.

If a surety of a legal entity is drawn up as security, the number of copies of surety agreements is determined taking into account the number of guarantors - legal entities (a copy of the original Credit Agreement is also drawn up for the Guarantor).

When processing documents, a loan officer ensures that the following requirements are met:

In the texts of documents, all monetary amounts must be indicated at least once in words;

Surnames, names, patronymics, addresses, any names in the texts of documents must be written in full;

The agreement must be signed by those persons who are mentioned in the preamble to it;

Each sheet of agreements must be endorsed by the Borrower (Guarantor, Pledger) by the person who signed the agreement; on the part of the Bank - by the head of the Bank or authorized officials in accordance with the Order (Instruction) of the Head of the Bank;

Mortgage agreements (sale and purchase and mortgage) subject to notarization are signed in accordance with the requirements of the notary.

When drawing up an Agreement on the opening of a non-revolving credit line, which provides for the withdrawal of a loan in separate parts at different times with different terms for the placement of funds, it must provide for:

The presence of several loan accounts under the agreement, which take into account the loan debt of the Borrower with different terms of allocation of credit resources in accordance with the requirements of Regulation No. 54-P / 12 /;

The provision that when the loan is repaid, including according to the established schedule, funds are sent to repay the loan debt in chronological order, starting with the loan account opened first;

The Bank's right to close the unused limit of the credit line under the agreement in case of violation by the Borrower of its terms.

The surety agreement can be executed both for the full amount of the Borrower's obligations under the Loan Agreement, and for the partial fulfillment by the Guarantor of the obligations under the Loan Agreement.

In this case, the Guarantor is jointly and severally liable with the Borrower for the fulfillment of obligations under the Loan Agreement. The surety agreement must have a reference to the number and date of the Loan agreement.

If the Guarantor is a legal entity, together with the Surety Agreement, agreements are drawn up to the Bank Account Agreement in rubles and the Bank Account Agreement in foreign currency on the Bank's right to direct debiting of funds.

In addition, if the Guarantor has accounts opened in other commercial banks, through which significant turnovers pass, it is advisable to conclude a tripartite agreement between the Guarantor, the Bank and the commercial bank in which the accounts are opened on the Bank's right to write off funds without authorization from the Guarantor's accounts in order to repayment of overdue debts.

If the company - the Guarantor has settlement (current currency) accounts opened in other branches of Sberbank of Russia, it is recommended to send a notice in writing to the appropriate branch of Sberbank of Russia with a proposal to conclude an agreement to the Bank Account Agreement on the Bank's right to write off funds without authorization from the accounts of the Guarantor for the purpose of repayment of overdue debts of the Borrowers.

The property pledge agreement can be concluded both with the Borrower and with a third party.

The pledge agreement specifies: the pledged item and its estimated value, taking into account the correction factor, the nature, size and timing of obligations under the Loan Agreement, which party has the pledged property, the address of the pledged item. The pledge agreement must have a reference to the number and date of the Loan agreement.

Real estate pledge agreements must be notarized and registered with the relevant state bodies (bodies that conduct state registration of rights to real estate and transactions with it).

A pledge agreement for detached buildings must provide for a pledge of a land plot, if the land plot belongs to the Pledger by right of ownership, or a pledge of the rights to lease a land plot, if the Pledger owns the right to lease a land plot.

The form of the contract for the sale and purchase of an apartment and mortgage, prior to its conclusion, must be agreed with the relevant local authorities that carry out state registration of rights to real estate and transactions with them.

All pledge agreements that require special registration with the relevant authorities come into force only after this registration. Issuance of a loan before the date of special registration of pledge agreements is not allowed, unless otherwise provided by other regulatory documents of Sberbank of Russia on lending to individuals.

The urgent obligation is drawn up after the proper registration of the security provided for in the Loan Agreement.

Simultaneously with the Term Commitment, the Application of the individual borrower for the issuance of a loan is drawn up.

When issuing a loan under the Agreement on the opening of a non-revolving line of credit, the Urgent Commitment and the Application of an individual borrower for a loan are drawn up with the provision of each part of the loan.

The Bank may, on the basis of Cooperation Agreements, accept funds from third parties for repayment of the principal loan debt and / or interest for using the loan, funds from enterprises or relevant budgets.

The Cooperation Agreement should additionally provide for the procedure for settlements between the Bank and a third party for the fulfillment of partially assumed debt obligations of the Borrower to the Bank for the payment of the principal loan debt and / or interest on the loan.

In this case, along with the Cooperation Agreement, the Loan Agreement, and documents for securing a loan, you should conclude:

Guarantee agreement with a legal entity for the full (or partial) amount of the Borrower's obligations to the Bank under the Loan Agreement;

Agreement to the Bank Account Agreement granting the Bank the right to write off funds without authorization from the relevant account to repay the overdue debt under the Loan Agreement concluded between the Bank and the Borrower.

The Borrower can sign the Loan Agreement within 10 working days from the date of the Bank's decision to grant the loan. In case of illness of the Borrower (with the presentation of the relevant supporting documents), the term for registration of the Loan Agreement may be extended up to 30 days. If the Borrower does not appear, the package of documents for granting a loan with a note about the expiry of the deadline for processing documents on the extract from the decision of the Bank's Credit Committee or the application of the Borrower is filed into the refusal folder. When a client applies for a loan again, he must submit a new set of documents.

The Loan Officer endorses the Loan Agreement signed by the Borrower and sends it for signature to the head (another authorized person) of the Bank. The agreement must be finalized by the Bank (signed and sealed) no later than the next business day after it is signed by the Borrower.

The loan officer registers the Loan Doctor in the register of loan agreements and makes a note in the register of applications for the number and date of the Loan agreement.

The Borrower must ensure the attendance of the Guarantors and the Pledgers for the execution of surety agreements and pledge agreements and provide an insurance policy within 5 working days from the date of conclusion of the Loan Agreement. In the event that the Guarantors and Pledgers fail to appear or the insurance policy has not been submitted, the Bank shall notify the Borrower in writing of the termination of the Credit Agreement unilaterally (out of court); the loan officer makes an appropriate note in the register of loan agreements and files both copies of the loan agreement together with a package of documents in the case of refusals. The borrower is sent a notice signed by the head of the Bank or another authorized person with a receipt acknowledgment.

The procedure for completing the Surety Agreement is similar to the procedure for completing the Loan Agreement.

The loan officer registers surety agreements and pledge agreements in separate journals.

Responsibility for the compliance of the texts of loan documents with the approved standard forms rests with the lending and legal division of the Bank. Deviations from the standard forms are possible only with the appropriate permission of the Credit Committee of Sberbank of Russia.

Loan granting.

The loan is issued in accordance with the terms of the Loan Agreement, both in cash and non-cash by:

Crediting to the Borrower's account on a demand deposit;

Credits to the Borrower's bank card account.

A loan in foreign currency is issued only by bank transfer by crediting to the account on a demand deposit, or the account of the Borrower's bank card.

The issuance of a loan by crediting to accounts opened in other commercial banks is not performed.

The Borrower is obliged to receive a loan or its first part within 45 days from the date of the Loan Agreement.

After duly formalizing the collateral provided for in the Loan Agreement, the Borrower draws up in the lending unit an Urgent Commitment and an Application for a loan from an individual borrower (hereinafter referred to as the Application) indicating the amount and method of obtaining a loan.

The loan is issued:

Cash - on the day the Borrower submits the Application;

By bank transfer - within two working days after the Borrower submits the Application.

Loan repayment and interest payment procedure.

Repayment of the principal debt and payment of interest is made monthly, starting from the 1st day of the month following the month of receiving the loan or its first part. The last payment is made no later than the date specified in the contract.

In case of an expected decrease in the Borrower's income during the period of the Loan Agreement, for example, in connection with reaching the retirement age, a payment schedule is drawn up, which provides for the repayment of most of the loan at the initial stage of the agreement.

At the request of the Borrower, repayment of the principal debt and payment of interest can be carried out by annuity or differentiated payments. At the same time, the repayment procedure does not change during the loan repayment period.

Annuity payments to repay the loan debt (principal and interest) are debited by the Bank from the account on a demand deposit opened by the Borrower with the Bank on a monthly basis on the last business day, starting from the month following the month of receiving the loan, on the basis of a long-term instructions of the Borrower (form 190).

The last loan payment is made no later than the date of the final loan repayment established by the Loan Agreement.

With the timely repayment of the loan debt, annuity payments are directed primarily to repayment of urgent interest, and the remaining amount - to repay the principal debt.

The borrower has the right to early repay the loan or part of it.

In case of early repayment of a part of the loan, the Borrower is obliged to pay monthly interest on the remaining amount of the debt until the due date of the next payment to repay the principal debt.

On the day the Borrower makes a payment, the credit operations department, based on the order of the credit operations support department, draws up accounting entries for the fact of payment of interest on the loan and / or repayment of the principal debt on it.

The date of repayment of the debt on the loan (payment of interest, forfeit) is the date of receipt of funds in the cashier or on the account of the Bank (which issued the loan) or the date of debiting the funds from the client's account on the deposit, if the deposit is opened with the Bank that issued the loan.

The countdown of the period for calculating interest for the use of a loan begins from the date of the formation of the debt on the loan account (not including this date) and ends with the date of repayment of the debt on the loan account (inclusive). Accordingly, in case of milestone payments, the interest payment date is included in the period for which this payment is made.

The accrued interest is reflected in the accounting:

On the last business day of the month;

When repaying a loan debt;

When credited to accounts for accounting of overdue interest within the period specified in the Credit Agreement;

When transferring the accounting of accrued interest from balance sheet accounts to off-balance sheet accounts, and, conversely, in the event of a change in the credit risk group.

The calculation of the period for calculating the forfeit starts from the date following the date of the fulfillment of the obligation specified in the Loan Agreement and ends on the date of payment (including this date).

When calculating interest and penalties, the actual number of calendar days in the payment period is taken into account, and the actual number of calendar days in a year (365 or 366, respectively).

The amounts contributed (transferred) by the Borrower to repay the debt under the Loan Agreement are sent, regardless of the purpose of the payment specified in the payment document, in the following order:

To pay a penalty;

To pay overdue interest;

To pay urgent interest;

To pay off overdue loan debt;

To repay urgent loan debt.

In case of early partial repayment of the principal loan on the loan, the amount received from the Borrower is sent first of all, regardless of the purpose of the payment specified in the payment document, to pay urgent interest (as of the date of early repayment), and the remaining amount - to repay the principal debt (in the absence of overdue loan obligations).

On the last day of the payment period, in case of non-fulfillment (improper fulfillment) by the Borrower of its obligations under the agreement, the division for accounting of credit operations, on the basis of the order of the division for support of credit operations, transfers the debt on accrued but not paid (overdue) interest and / or on the principal debt to the corresponding accounts for accounting for overdue principal debt and / or overdue interest

In case of differentiated payments on the date specified in the Loan Agreement, which is the last day of the payment month, the amount of interest unpaid by the Borrower as of the date of the last repayment of the debt in the reporting period is to be transferred to the account designated for accounting for overdue interest. Interest accrued for the period from the date following the date of the last payment of the Borrower to repay the debt in the reporting period, according to the date set by the Loan Agreement for the Borrower to fulfill its loan obligations in the same period, shall not be credited to the account for accounting for overdue interest.

If the Borrower fails to fulfill its obligations to pay annuity payments within the period specified in the Loan Agreement, overdue interest debt and overdue debt on the principal debt, calculated as the difference between the amount of the annuity payment and overdue interest debt, is referred to the corresponding balance accounts for recording overdue interest and overdue debt on the main debt.

Upon completion of the loan repayment, after the last payment has been received, the employee of the credit operations department makes the inscription “Credit - repaid” in the personal account card under the last completed line and certifies it with a signature.

At least once a month, the department for support of credit operations sends to the lending department a memo on repaid loans (list) indicating personal accounts and Borrowers.

The subdivision for support of credit operations upon the closure of the Loan Agreement returns the originals of the loan documentation to the lending subdivision.

After receiving the package of documents, the loan officer:

Prepares loan documents for transfer to the archive in accordance with the procedure established in the Bank;

Makes a note about the closure of the Loan agreement in the register of loan agreements.

Loan indebtedness, hopeless or recognized as unrealistic for collection in the manner prescribed by the Bank of Russia, is written off from the bank's balance sheet at the expense of the created reserve for possible loan losses, and if it is insufficient, it is charged to the bank's expenses that do not reduce the tax base when calculating profit tax.

Table 2.1.

Analysis of outstanding loans for 2006 and 2007

It can be seen from this table that the issuance of loan debt is growing every year, this indicates that the demand for requested loans is growing and, therefore, the amount of issuance is also growing. And of course, the client conscientiously fulfills all the conditions of the bank and repays loans on time.

Table 2.2.

Analysis of the loan portfolio by types of loans.

The development of these types of loans is in demand, this indicates that the issuance of these loans is maximum.

2.2 Settlement operations

In the context of the transition to the market, a special place among banking operations is occupied by services related to servicing settlements.

Settlement transactions carried out by Sberbank of Russia can be classified as follows:

Fig. 4. Classification of settlement transactions

In addition, the bank's settlement operations can be classified as paid and free.

In case of collection operations, the bank credits to the client's account the funds received from the settlement documents handed over to him. Among the settlement documents can be checks and bills. Operations to collect amounts payable according to settlement documents are especially simple, if the payer has an account with the same bank as the recipient of the money. In this case, the entire work of the bank consists in writing off from the debtor's account and crediting them to the creditor's account. If the payer is served in another bank, the collection operation is complicated by the need to first receive money from the debtor's bank before crediting it to the buyer's account. Due to the large volumes of settlement transactions, all banks are thus linked by a chain of mutual obligations for the settlements of their clients.

The letter of credit form of non-cash payments between business entities implies that the payer's bank guarantees payment for the goods supplied or services rendered. This form of settlement is used when the supplier is not completely sure about the payment by the buyer for the shipped goods and wants to secure a bank guarantee.

Transfer operations of banks are associated with the transfer of funds on behalf of customers from one branch of the bank to another. Such transfers are carried out both within the country and abroad.

Transfers can be telegraphic and postal. The essence of a bank transferring money is reduced to a notification by telegraph or mail of the receiving bank about the amount, at what time and to whom it should be paid.

Clearing is a system of non-cash settlements by offsetting mutual claims and obligations. Domestically, clearing is a system of non-cash settlements between banks made through clearing houses. In international settlements, clearing is carried out in the form of agreements between states on the mutual repayment of debt arising from foreign trade operations by offsetting mutual claims (without paying in gold or transferring foreign currency).

Interbank settlements arise when the payer and the recipient of funds are served by different banks, with mutual lending of banks, the movement of cash, the purchase and sale of securities, as well as with the mediation of various types of foreign economic relations. Interbank transactions include transactions with cash cash assets associated with the receipt of cash from the Central or other bank.

The organizer of interbank settlements is the Central Bank of Russia. The principle of organizing the system of interbank settlements is the formation of two independent subsystems of direct settlements between commercial banks and interbank settlements through the system of correspondent accounts opened in the structural divisions of the Central Bank (RCC). There are currently two alternative systems for organizing interbank settlements in the Russian Federation: through the MFO system (interbranch turnover) and correspondent banking relations.

The presence of correspondent relations accelerates the turnover of services, improves the results of the financial activities of a commercial bank. The first step after establishing a correspondent relationship is to open accounts with institutions linked by the MFI system. In this case, settlements are universal, since any bank, and therefore all of its clients through the MFO system, settle accounts with any other bank in the country.

The range of transactions reflected in the correspondent account is quite wide:

¨ credit and settlement, cash and other services for the clientele of the commercial bank itself;

¨ operations on interbank loans and deposits with securities, cash operations with the issuing bank;

¨ the actual business operations of the bank.

Considering the structure of income for 2005-2008, one can see an increase from 23.59 to 59.17 million rubles, this is mainly due to an increase in the loan portfolio.

Fig. 5 Income structure

2.3 Deposit operations

The following types of deposits can be opened in Sberbank of Russia:

· "Deposit of Sberbank of Russia" (in rubles, US dollars, euros);

· “” (In rubles, US dollars, euros);

· "Special Sberbank of Russia" (in rubles, US dollars, euros);

· “Pension replenishment deposit of Sberbank of Russia” (in rubles);

· “Pension deposit of Sberbank of Russia” (in rubles);

· "Pension - plus Sberbank of Russia" (in rubles);

· “” (In rubles, US dollars, euros);

· “Salary of Sberbank of Russia” (in rubles);

· “”.

Table 2.3.

Analysis of the industry structure as of 01.01.2008

Types of deposits	Meaning	Quantity
1. Salary
2. Universal
3. Pension - plus
4. Security deposit of Russia for 3 months. And 1 day
5. Deposit of the Security Council of Russia for 6 months.
6. Security deposit of Russia for 1 year and 1 month.
7. Replenishment deposit of SB of Russia for 6 months.
8. Replenishment deposit of SB of Russia for 1 year and 1 month.
9. Replenishing deposit SB of Russia for 2 years
10. Pension replenishment deposit for 3 months. And 1 day
11. Pension replenishment deposit for 6 months.
12. Pension replenishment deposit for 1 year and 1 month.
13. Pension replenishment deposit for 2 years
14. Pension deposit for 2 years
15. Urgent pension SB of Russia for 1 year and 1 month.
16. Urgent pension Security Service of Russia for 2 years
17. On demand
18. Other contributions

For all types of deposits in the Savings Bank of Russia, you can issue a power of attorney and draw up a testamentary disposition.

All deposit operations are performed upon presentation of a passport or a replacement document.

For all types of deposits accepted for a specific period:

· The interest rate is fixed, i.e. not subject to change during the term of the deposit.

Interest is calculated:

o for deposits for a period of 1 month and 1 day, 3 months and 1 day after the expiration of the main (prolonged) term;

o for deposits for a period of 6 months, 1 year and 1 month, 2 years, 3 years and 5 years after the expiration of each three-month period determined from the date of opening a deposit account (from the date of prolongation), as well as after the expiration of the main (prolonged) period ...

The depositor is given the right to receive interest accrued to the balance of the deposit in full or in part:

o for deposits for a period of 1 month and 1 day and 3 months and 1 day on the amount of interest paid, income for the period of its storage after the expiration of the last full storage period is calculated based on the interest rate set by the bank on demand deposits;

o on deposits for a period of 6 months, 1 year and 1 month, 2 years on the amount of interest paid, income for the period of its storage in the current three-month period is calculated based on the interest rate set by the bank on demand deposits.

After the expiration of the main (prolonged) term of the deposit, the agreement is prolonged for the same period on the terms and at the interest rate valid in the bank for this type of deposits on the day following the day of the end of the main (prolonged) term. During the extended term, the interest rate is also not subject to change. After the bank makes a decision to terminate the opening of new accounts for this type of deposits, the prolongation is not made. Upon the expiration of the last prolonged period, the income on the deposit is calculated in the manner and amount established by the bank for demand deposits.

In case of early demand for the amount of the deposit during the main or extended period, the income for the incomplete period is calculated:

o for deposits for a period of 1 month and 1 day, 3 months and 1 day and 6 months based on the interest rate set by the bank on a demand deposit;

o for a deposit for a period of 1 year and 1 month: in case of early demand within the first 200 days (inclusive) of the main or prolonged maturity based on the interest rate set by the bank for a demand deposit; after the expiration of the first 200 days of the main or extended term - based on ½ of the interest rate set by the bank for this type of deposits;

o for a deposit for a period of 2 years: in case of early demand during the first year of the main or prolonged period based on ½ of the interest rate set by the bank for this type of deposits, after the first year of the main or prolonged period - based on 2/3 of the interest rate established the bank for this type of deposits.

Table 2.4.

Interest rates on deposits in rubles

Sberbank of Russia deposit

Replenishment deposit of Sberbank of Russia

Special Savings Bank of Russia

Pension replenishment deposit of Sberbank of Russia

Pension deposit of Sberbank of Russia

Pension Plus of Sberbank of Russia

Salary of Sberbank of Russia

Universal Sberbank of Russia

On demand of Sberbank of Russia

Table 2.5.

Interest rates on deposits in US dollars.

Sberbank of Russia deposit

Replenishment deposit of Sberbank of Russia

Special Savings Bank of Russia

Universal Sberbank of Russia

On demand of Sberbank of Russia

Table 2.6.

Interest rates on deposits in euros

Sberbank of Russia deposit

Replenishment deposit of Sberbank of Russia

Special Savings Bank of Russia

Universal Sberbank of Russia

On demand of Sberbank of Russia

2.4 Cash transactions

Cash transactions are operations related to the acceptance, withdrawal and recalculation of cash by the cash desks of a commercial bank. To carry out cash transactions in Sberbank institutions, they organize income, expense, evening cash desks, etc. Money is accepted according to announcements for a cash contribution, applications, cash receipts, accompanying statements. Received cash is credited and reflected on the same day in accounting. The money received at the evening cash desks is transferred to the revolving cash desk and is reflected in the accounting the next day. Money is issued by money checks and cash outflow orders and accounted for by cash flow and customer accounts on the day of the transaction.

Participants in cash transactions on the part of the bank are the cashier and the controller. They carry out their activities on the basis of the Regulations for the performance of cash transactions in the Savings Bank of Russia and its branches dated July 25, 2000 No. 628-r.

Cashier - an official who directly performs cash transactions.

Controller - an official who directly draws up monetary and settlement transactions for servicing the population and organizations. The controller's duties also include keeping records of transactions, valuables and forms of value made during the day, concluding the transaction day, checking the correspondence of the cashier's remaining money and valuables by the end of the day with the data of the transaction diary, the appendix to it and the pantry book. The controller is involved in the opening and closing of pantries and storage facilities.

The manager of the cashier takes out from the storage the amount of cash and valuables necessary for work.

To carry out cash transactions, the manager of the cashier issues the required amounts of cash and valuables by cash workers on record. Full, incomplete and "Composite" packs are accepted by them according to the inscriptions on the overlays with checking the number of spines, individual spines and banknotes - sheet by sheet. Coin in bags is accepted according to the inscriptions on the labels, in bags and tubes - by the piece. Coins made of precious metals are accepted individually with a visual inspection for the integrity of the coin packaging and the absence of defects on the coins.

Bank values ​​should be calculated before starting to work with them. In this case, the opened pack must be calculated in full. After opening the packs for the issuance of bank values ​​in separate sheets or piece by piece, the cashier is obliged to pre-count them under the supervision of a supervising employee.

All bank values ​​received by cash workers are recorded in the books of cash workers under the section "Income" and the manager of the cashier - under the section "Expenses".

The issue of bars of precious metals is reflected in the "Book of accounting for accepted and issued precious metals" in accounting units of the pure or ligature weight of the metal in grams.

When a cashier accepts a one-time payment in a large amount, it is allowed to return the accepted amount to the cashier without placing it in the Tempokassa deposit box.

If the workplace of the cashier is not equipped in accordance with the requirements of the document, the cashier for the lunch break puts the bank values ​​in a separate bag and seals it with his own seal.

The indicated bags are handed over to the cashier under signature, who lays the bags for storage in the store.

Cash workers are required to accept Bank of Russia banknotes for crediting to accounts, deposits, all types of payments and exchange.

When carrying out operations with foreign currency in cash and checks, it is not allowed to issue to individuals banknotes of foreign states and checks that have a manufacturing defect, damage or defects that may cause other authorized banks to refuse to accept them. If the indicated banknotes and checks are found in the received cash currency, the claims of an individual against the cashier are accepted immediately after receiving them and the banknotes and checks must be replaced.

Doubtful banknotes of the Bank of Russia and foreign states are accepted for sending for examination to the Bank of Russia.

When accepting cash and valuables from a client, only cash / values ​​of the client who brings it / them should be on the cashier's desk. All bank values ​​previously accepted by the cashier are stored in an individual storage facility.

2.5 Bank cards

Sberbank of Russia offers a wide range of bank cards of the international payment systems Visa International and MasterCard International, as well as microprocessor cards of Sberbank of Russia SBERKART.

By becoming a client of our bank and receiving a bank card, you will be able to pay for goods and services and receive cash both in Russia and abroad.

From this diagram, you can see that the Domestic Maestro bank card is the most popular. And in general today, bank cards are the most common in the transfer of funds and in other bank operations.

Chapter 3 Organization of intrabank control

Control procedures are understood as the totality of all checks carried out by the internal control service (ICS) in order to perform functions.

The purpose of the control procedures is to obtain an assessment of the effectiveness of the internal control system for all or for certain areas of the branch.

The main tasks of control procedures are:

1) verification of compliance with the legislation of the Russian Federation, regulatory documents and instructions of the Central Bank of the Russian Federation and other regulatory and supervisory bodies, internal regulatory documents of Sberbank of Russia;

2) checking the completeness of the application of procedures for identifying banking risks and assessing the effectiveness of the banking risk management system;

3) assessment of compliance with the principles and procedures of internal control in the applied technologies;

4) verification of the reliability, completeness, objectivity and timeliness of accounting and reporting, reliability and timeliness and collection and presentation of information and reporting;

5) checking the methods (methods) used to ensure the safety of the Bank's property;

6) assessment of the conformity of personnel qualifications to the functions performed within the framework of the internal control system;

The types of control procedures are:

Comprehensive documentary audit - a set of verification actions, covering all the main areas of activity of the Bank's branch;

Thematic check is a set of check actions carried out to assess the state of affairs in one or several areas of the Bank's branch.

A comprehensive documentary audit of a branch of the Bank is carried out, as a rule, by the higher division of the ICS together with the divisions of the ICS of the audited branch.

Thematic tests can be carried out:

1. by a higher division of the ICS with a visit to a subordinate branch, similar to a comprehensive documentary audit, but not in all, but only in several areas of the branch. One of the goals of the on-site thematic audit may be to control the implementation of the proposals and instructions contained in the document prepared following the results of the previously conducted control procedure;

2. independently by a subdivision of the ICS in the branch at its location on a specific area of ​​activity or issue;

3. Simultaneously by several divisions of the ICS in the branches at their location according to a unified program developed by the higher division of the ICS, which assumes the functions of collecting reports on the results of the audit, their generalization, implementation of the results and taking the necessary measures. A centralized thematic procedure is usually conducted on specific issues with the aim of assessing the state of affairs in one or more areas of work;

4. In some cases, it is also possible to conduct a thematic inspection of one branch by the ICS subdivision in another branch, without directly participating in the inspection of the employees of the higher ICS subdivision. The solution of these issues is in the competence of the higher division of the ICS.

Planning of control procedures, including development, coordination and approval of annual and current work plans; making changes to the approved work plans; the reporting procedure is carried out by divisions of the ICS in accordance with separate instructions of Sberbank of Russia on this issue. At the same time, the following principles of the formation of audit groups should be taken into account.

Revision groups are formed based on the complexity of the upcoming control procedure, the specifics of the inspected object, taking into account the specialization and experience of the employees of the ICS division. Audit team members should have the professional competence, skills and experience required in the given context.

The head of the audit group is assigned an employee of the ICS unit, who has experience of participating in complex documentary audits and thematic audits in various areas of activity, who has organizational skills and leadership skills.

The stage of preparation for comprehensive documentary audits begins, as a rule, no later than two to three weeks before their start, and consists of organizational and analytical activities. The timing of preparation for thematic audits is determined individually, based on the forthcoming volume of verification actions and their complexity.

Analytical activities allow the members of the audit group to form a preliminary idea of ​​the state of the internal control system of the object of the forthcoming revision (check), its distinctive features and the risks inherent in these features.

During the preparatory stage, the members of the audit team are required to familiarize themselves and study all changes in the external and internal environment in the areas of activity they audit, including in legislation, external and internal regulatory documents, the composition and characteristics of banking products, limits, restrictions, fees, tariffs and etc. It is also necessary to study the materials of inspections carried out by employees of the ICS units in other branches.

At the end of the preparatory stage, the head of the audit group conducts a final briefing with all its participants, at which he introduces the approved program, informs about the tasks set, and discusses organizational issues.

At the beginning of the control procedures, the audit group holds a meeting with the management of the audited branch and the heads of the departments whose activities will be audited.

In the process of conducting control procedures, effective interaction and exchange of information within the audit team should be ensured.

All members of the audit team are guided by the requirements when performing verification actions, filling out a questionnaire, determining an assessment of the functioning of the internal control system and generating an audit certificate.

The usual sequence of actions when checking any line of business is:

Planning verification activities;

Implementation of verification actions;

Creation of working documentation.

In the course of the control procedures, each member of the audit group draws up a certificate based on the results of the audit of the direction of activity assigned to him.

The head of the audit group, before transferring the verification certificate for review, reviews its draft, analyzes the compliance of the volume and content of the work performed by the contractor with the requirements of the program and the questionnaire, in case of deviations, clarifies their reasons and assesses the validity.

In each division of the ICS, an electronic archive of documents of the control procedures carried out with the ability to access it for employees of this division should be created and kept up to date.

After the completion of the control procedure, the head of the audit briefly reports its results to the head of the ICS division and submits the act for consideration. By decision of the head of the ICS division, a meeting with all members of the audit group can be organized.

The standard implementation methods are:

A letter to a verified branch;

Resolution of the Board of the bank or decision of the Council of the branch.

The Bank establishes the following procedure for monitoring the adoption of measures to eliminate the identified violations.

If, during the control procedure, a violation is revealed by the management of the departments and employees of the audited branch, work should be started to eliminate both the violations themselves and the reasons due to which they were committed.

Conclusion

The Bank's activities in a market economy are related to the optimization of the funds involved, reducing the level of costs for each ruble of income received, improving the structure of expenses - each ruble spent should be profitable not only in the reporting period, but also be a profit reserve in the future period.

The main tasks of Sberbank of Russia are:

* development and improvement of the efficiency of active operations, through the development of lending to individuals and legal entities;

* development of measures and implementation of mortgage lending for consumption, purchase and construction of housing;

* credit expansion into individual enterprises of priority sectors, taking into account the specifics of the region, through a flexible interest rate policy;

* reducing the share of non-performing assets in the amount of net assets by improving the organization of the bank's cash management, cash flows;

* tightening of requirements for the solvency and creditworthiness of customers; increasing profits by reducing costs.

Regardless of the economic conditions for banking, the resource base is of paramount importance. It is passive transactions that precede active ones and determine the volume and scale of profitable transactions. In this regard, the issues of building up the resource potential and ensuring its stability through effective management of passive operations becomes especially acute and topical.

List of used literature

1. Charter of Sberbank of Russia, approved by the annual general meeting of shareholders Minutes No. 17 dated June 24, 2005

3. Rules for lending to individuals of Sberbank of Russia and its branches No. 229 dated May 30, 2003

4. Annual report of Sberbank of Russia for 2006, 2007

5. Annual report of Sberbank of Russia Chuvash branch for 2006, 2007

Introduction
Chapter 1 Organizational and economic characteristics of PJSC Sberbank
Chapter 2 Organization of cashless payments in PJSC Sberbank
Conclusion
List of sources used

Introduction

The purpose of the pre-diploma practice is the formation of skills for the practical use of theoretical knowledge in practical activities, the collection, systematization and processing of information practical material on the topic of the final qualification work "Organization of cashless payments in a commercial bank."

Research object - Sberbank PJSC

During the period of practice, the following were set and resolved

- a description of the activities of PJSC Sberbank is given;

- a diagram of the organizational structure of management was drawn up;

- the functions of the main structures and the interaction between them are considered;

- considered the forms and types of cashless payments;

- the process of managing non-cash payments has been studied;

- analyzed the organization of cashless payments;

- made up registers of documents in the currency of the Russian Federation;

- familiar with all forms of cashless payments;

- learned how to process and pay transfers.

When writing the report, systematization methods were used, analytical, predictive, calculated, graphic.

The industrial practice was held in the additional office of Sberbank No. 85932/04.

The purpose of the practical training is to consolidate theoretical knowledge in the field of banking, acquire professional skills of a specialist and collect information for writing an FQP.

Chapter 1 Organizational and economic characteristics of PJSC Sberbank

PJSC Sberbank is the largest bank in Russia and the CIS with the widest network of divisions, offering a full range of investment banking services. The founder and main shareholder of Sberbank is the Central Bank of the Russian Federation, which owns 50% of the authorized capital plus one voting share; over 40% of the shares are owned by foreign companies. About half of the Russian private deposit market, as well as every third corporate and retail loan in Russia, falls on Sberbank.

Full corporate name of the bank: Public Joint Stock Company Sberbank.

The abbreviated name of the bank: PJSC Sberbank.

The history of Sberbank of Russia begins with the personal decree of Emperor Nicholas I of 1841 on the establishment of savings banks, the first of which opened in St. Petersburg in 1842. A century and a half later, in 1987, on the basis of state labor savings banks, a specialized bank for labor savings and lending to the population, Sberbank of the USSR, was created, which also worked with legal entities. The Sberbank of the USSR included 15 republican banks, including the Russian Republican Bank.

At the moment, despite the far from outstanding quality of service in most branches (with the exception of services for VIP clients), the bank is in the lead not only in terms of assets, but also in the number of settlement accounts of legal entities (over 1 million). On the private deposit market, Sberbank is a monopoly - it controls 45% of the market (the bulk of the deposits of "physicists" falls on the so-called pension deposits in rubles). It should be noted that at the beginning of 2002 the bank's share was 71.4%. The further decrease in the market share occupied by Sberbank is largely facilitated by the deposit insurance system and the increase in the amount of insurance compensation. About 11 million people receive salaries through Sberbank, and 12 million receive pensions. The bank has issued more than 30 million plastic cards, the number of installed ATMs exceeds 19 thousand. The number of employees as of December 31, 2012 was over 233 thousand people.

The main directions of banking activities:

1. Corporate business: servicing settlement and current accounts, opening deposits, providing all types of financing, issuing guarantees, servicing export-import transactions of clients, collection services, cash services, conversion services, services for transferring funds to the public in favor of legal entities, transactions with bills of exchange, etc. other.
2. Retail business: providing banking services to individuals - individuals for accepting funds for deposits, lending, servicing bank cards, operations with precious metals, savings certificates and bills of exchange, buying and selling foreign currency, payments, money transfers, including without opening bank accounts , storage of valuables and others.
3. Operations in financial markets: with securities, derivative financial instruments, foreign currency; placement and attraction of funds on the interbank market and capital markets and others.

Within the framework of the listed areas of activity, Sberbank PJSC offers a wide range of banking products and services.

In addition to banking operations, the bank carries out:

• Issuance of guarantees for third parties;
• Acquisition of rights of claim from third parties;
• Trust management of funds;
• Professional activities in the securities market, including brokerage, dealer and depository activities;
• Other operations and services.

The general meeting of shareholders is the supreme governing body of the bank. At the general meeting of shareholders, decisions are made on the main issues of the bank's activities. The list of issues related to the competence of the general meeting of shareholders is determined by the Federal Law "On Joint Stock Companies" dated December 26, 1995 No. 208-FZ (as amended on December 28, 2013) and the bank's charter.

In accordance with the charter, the general management of the bank's activities is carried out by the supervisory board. The competence of the Supervisory Board includes issues of determining the priority areas of the bank's activities, appointing board members and early termination of their powers, issues of convening and preparing general meetings of shareholders, recommendations on the amount of dividends on shares, periodic hearing of reports of the president, chairman of the bank's board on the bank's activities and other issues ... The committees of the supervisory board are bodies created for preliminary consideration of the most important issues within the competence of the supervisory board and preparation of recommendations on them. The formation of committees is carried out annually from among the members of the bank's supervisory board. Independent directors are included in each committee. The committees facilitate working interaction with the bank's governing bodies. The current activities of the bank are managed by the president, chairman of the board and the board of the bank.

In order to improve efficiency and business development, the bank has a number of collegial working bodies (committees) accountable to the board of Sberbank, the main tasks of which are to resolve issues of pursuing a unified, agreed policy in various areas of the bank's operating activities. The Board is a platform for active discussion of strategic issues of the bank's development and the development of optimal solutions, taking into account the specifics of the regions.

Consider the financial condition of PJSC Sberbank.

Table 1 ¾ Main financial indicators of Sberbank PJSC for 2012-2014,

The increase in assets in 2012 compared to 2013 amounted to 19.8%, and in 2014 compared to 2013 the growth rate increased to 33.6%. The deviation of the bank's capital in 2013 in relation to 2012 was 18.4%, and in 2014 in relation to 2013 the growth rate decreased to 16.2%.

Consider the dynamics and structure of the bank's balance sheet indicators.

Table 2 ¾ Dynamics of assets of PJSC Sberbank for 2012 - 2014, billion rubles

Index	2012	2013	2014	Deviation 2013 from 2012		Deviation 2014 from 2013
				sum	%	sum	%
Cash	725	717	1 241	-8	-1	524	73
	381	409	370	28	7	-39	-9
Mandatory reserves	122	112	143	-10	-8	31	27
	81	94	356	13	16	262	278
	102	145	826	43	42	681	469
Net loan debt	9 773	11 978	15 890	2 205	22	3 912	32
	1 542	1 744	1 745	202	13	1	0,1
	281	311	386	30	10	75	24
	362	404	366	42	11	-38	-9
	438	468	479	30	6	11	2,3
Other assets	178	316	407	138	77	91	28
Total assets	13 582	16 275	21 747	2 693	19	5 472	34

The bank's assets in 2013 increased by 19% compared to the previous period, while in 2014 the growth was 34% compared to 2013. The main factors behind the growth of the bank's assets are: an increase in net loan debt, which amounted to 32% in 2014 and 22% in 2013, an increase in investments in securities by 0.1% in 2014 and by 13% in 2013. Also in 2014, there is a significant increase in cash. The increase in the growth rate of total assets is due to the increase in growth in the main items of assets.

Consider the analysis of the structure of assets of PJSC Sberbank.

Table 3 ¾ Structure of assets of PJSC Sberbank for 2012 - 2014, billion rubles

Index	2012		2013		2014
	sum	%	sum	%	sum	%
Cash	725	5	717	4	1 241	5,71
Funds of credit institutions with the Central Bank of the Russian Federation	381	2	409	2,5	370	1,7
Mandatory reserves	122	0,8	112	0,6	143	0,66
Funds from credit institutions	81	0,5	94	0,5	356	1,64
Net investments in securities at fair value through profit or loss	102	0,7	145	0,8	826	3,8
Net loan debt	9 773	71	11 978	73	15 890	73,1
Net investments in securities and other financial assets available for sale	1542	11	1 744	10	1745	8,02
Investments in subsidiaries and affiliates	281	2	311	1,9	386	1,77
Net investments in securities held to maturity	362	2,6	404	2	366	1,68
Fixed assets, intangible assets and inventories	438	3	468	2,8	479	2,2
Other assets	178	1	316	1,9	407	1,87
Total assets	13 582	100	16 275	100	21 747	100

The largest share in the structure of the bank's assets is occupied by net loan debt (73%), which remains at the same level in the study period. Net investments in securities account for 10% of the bank's balance sheet assets, which indicates a high investment activity of the bank.

Table 4 ¾ Analysis of the dynamics of Sberbank's own funds for 2012-2014, billion rubles

Index	2012	2013	2014	Deviation 2013 to 2012		Deviation 2014 to 2013
				sum	%	sum	%
Shareholders funds	68	68	68	0	0	0	0
Share premium	228	228	228	0	0	0	0
Reserve fund	3	3	4	0	0	1	33,33
Revaluation at fair value of available securities before sale	26	-8	-197	-34	-130	-189	611
Revaluation of fixed assets	84	83	81	-1	-1	-2	-2,41
Retained earnings of previous years	895	1 183	1 489	228	25	306	25,87
	346	378	311	32	9	-67	-17,72
	1 651	1 935	1 982	284	17	47	2,43

From the data on the dynamics of own funds, it can be concluded that in the period from 2012 to 2013. there is an increase in some indicators, such as: "retained earnings (uncovered losses) of previous years" and "unused profit (loss) for the reporting period".

As you can see in the figure, own funds are showing steady growth.

Table 5 ¾ Analysis of the structure of Sberbank's own funds for 2012-2014, billion rubles

Index	2012		2013		2014
	sum	%	sum	%	sum	%
Shareholders funds	68	4	68	3	68	3,4
Own shares (stakes) redeemed from shareholders (participants)	0	0	0	0	0	0
Share premium	228	13	228	12	228	11,5
Reserve fund	3	0,1	3	0,1	4	0,2
Revaluation at fair value of securities available for sale	26	1,5	-8	-0,4	-197	-9,9
Revaluation of fixed assets	84	5	83	4	81	4,1
Retained earnings (uncovered losses) of previous years	895	54	1 183	64	1 489	75,1
Unused profit (loss) for the reporting period	346	21	378	19	311	15,7
Total sources of own funds	1 651	100	1 935	100	1 982	10

According to the table, the largest share in the structure of own funds is occupied by reinvested profit, while there is a steady increase in the share of retained earnings of previous years, and the share of unused profits of the reporting period tends to decrease. The share of revaluation amounts of fixed assets of shareholders and share premium is also decreasing. The revaluation at fair value of securities available for sale is negative, which indicates a loss from investing activities.

Consider the economic standards of Sberbank for 2012-2014

As Figure 4 shows, in 2014 the bank's capital adequacy ratio decreased significantly from 12.87% to 11.5%, although it still corresponds to the required value of 10%.

Consider the analysis of the dynamics of the funds raised by Sberbank.

Table 6 ¾ Analysis of the dynamics of borrowed funds of Sberbank PJSC for 2012-2014, billion rubles

Index	2012	2013	2014	Deviation 2013 from 2012		Deviation 2014 from 2013
				sum	%	sum	%
	1 368	1 967	3 516	599	43	1 549	78,7
	605	630	795	25	4	165	26,2
	9 462	11 128	14 027	1 666	17	2 899	26
Individual deposits	6 288	7 586	7 999	1 298	20	413	5,4
Financial liabilities at fair value through profit or loss	25	34	618	9	36	584	1 717
	332	404	513	72	21	109	26
	0	0	2	0	0	2	0
	0	0	43	0	0	43	0
Other liabilities	115	145	216	30	26	71	48,9
Provisions for possible losses on contingent credit commitments, other possible losses and transactions with residents of offshore zones	21	31	36	10	47	5	16
Total liabilities	11 930	14 340	19 764	2 410	20	5 424	37,8

The bank's liabilities show a positive trend over the period under study: in 2013, the growth in liabilities amounted to 20% compared to the previous period, and in 2014, 37.8% compared to 2012. The main factors of growth are: the growth of loans and deposits of the Central Bank, which amounted to 43% in 2013 and 78.7% in 2014 compared to 2011. Deposits of individuals have a downward trend (in 2013, deposits amounted to 20% compared to the previous period, and in 2014 - 5.4% compared to 2013)

Table 7 ¾ Analysis of the structure of borrowed funds of Sberbank PJSC for 2012-2014, billion rubles

Index	2012		2013		2014
	sum	%	sum	%	sum	%
Loans, deposits and other funds of the Central Bank of the Russian Federation	1 368	11,4	1 967	11,7	3 516	17,8
Funds of credit institutions	605	5	630	2,5	795	4
Due to customers other than credit institutions	9 462	0	11 128	77,6	14 027	71
Deposits of individuals and individual entrepreneurs	6 288	52	7 586	20,9	7 999	40,5
Financial liabilities at fair value through profit or loss	25	0,2	34	0,09	618	3,1
Issued promissory notes	332	2,7	404	1,3	513	2,6
Current tax liability and income	0	0	0	0	2	0,01
Deferred tax liability	0	0	0	0	43	0,2
Other liabilities	115	0,9	145	0,3	216	1,1
Provisions for possible losses on contingent credit commitments, other possible losses and transactions with residents of offshore zones	21	0,1	31	0,09	36	0,2
Total liabilities	11 930	100	14 340	100	19 764	100

The largest share in the structure of attracted funds belongs to clients' funds that are not credit institutions; their share at the end of 2013 was 77.6%. Loans, deposits and other funds of the Central Bank of the Russian Federation also accounted for a significant share in the structure of borrowed funds in 2013.

Chapter 2 Organization of cashless payments in PJSC Sberbank

Cashless settlements are settlements carried out without the use of cash, by transferring funds through accounts with credit institutions and offsetting mutual claims. Cashless payments are of great economic importance in accelerating the turnover of funds, reducing the cash required for circulation, and reducing distribution costs. The difference between cashless payments and cash payments:

1) the payer and the recipient transferring cash take part in settlements in cash. There are three participants in non-cash payments: the payer, the recipient and the bank in which such payments are made in the form of an entry on the accounts of the payer and the recipient;

2) participants in non-cash payments are in credit relations with the bank. These relationships are manifested in the amounts of balances on the accounts of participants in such settlements. There are no such credit relations in cash circulation;

3) transfers (transfers) of money belonging to one settlement participant in favor of another are made by means of entries on their accounts, as a result of which the bank's credit relations with participants in such operations change. Thus, the turnover of cash is replaced by a credit operation. Cashless payments in the economy are organized according to a certain system, which is understood as a set of principles for organizing non-cash payments, the requirements for their organization, determined by the specific conditions of management, as well as the forms and methods of payments and the workflow associated with them.

The form of settlement is a set of interrelated elements, which include the method of payment and the corresponding workflow. Document circulation is a system of registration, use and movement of settlement documents and funds, which includes: an invoice issued by the consignor and its transfer to other settlement participants; the content of the settlement document and its details; terms of drawing up a settlement document and the procedure for presenting it to the bank, as well as to other participants in the settlements; movement of a settlement document between bank institutions; the procedure and terms for payment of a settlement document, transfer and receipt of funds; the procedure for using the settlement document for mutual control of settlement participants and the implementation of economic impact measures.

Non-cash payments serve mainly the sphere of economic relations of enterprises and their relationship with the financial and credit system. Thus, their essence lies in the fact that economic authorities make payments to each other for inventories and services rendered, as well as for financial obligations by transferring the amounts due from the payer's account to the recipient's account or offsetting mutual debts.

The value of cashless payments is great, since:

1) non-cash payments contribute to the concentration of monetary resources in banks. Temporarily free funds of enterprises stored in banks are one of the sources of credit;

2) non-cash payments contribute to the normal circulation of funds in the national economy;

3) a clear distinction between non-cash and cash money turnover creates conditions that facilitate the planning of money circulation and non-cash money turnover, as well as the determination of the amount of emission and withdrawal of cash from circulation.

On the one hand, the development of non-cash payments leads to a reduction in the need for cash and to savings in distribution costs. The larger the payment, the more these benefits manifest themselves. However, if the payment amount is insignificant, then a cash contribution is more advantageous. It is difficult to pinpoint the line when the advantages of cash payment become its disadvantages.

Non-cash transactions are reflected in settlement, current and other accounts opened by banks to their clients after the latter have submitted the relevant documents.

All non-cash payments are made on the basis of settlement documents. Their forms must comply with established standards, and they must contain the following details:

- the name of the settlement document and its form code according to OKUD;

- document number, date, month, year of its execution. In this case, the day is indicated in numbers, the month - in words, the year - in numbers;

- the name and location of the payer's bank, its bank identification code (BIK), the number of the correspondent account or subaccount;

- the name of the payer, his identification number (TIN), KPP, as well as the number of the bank account;

- the name of the recipient of funds, the number of his bank account;

- the name and location of the beneficiary's bank (not indicated in the check), its bank identification code (BIC), the number of the correspondent account or subaccount. At the same time, it is allowed to abbreviate the name of the payer and recipient, which does not hinder the work of banks and customers;

- the purpose of the payment (not specified in the check). The tax payable is highlighted in a separate line in the settlement document (otherwise, there should be an indication that the tax is not paid);

- the amount of the payment, indicated in numbers and words;

- order of payment and type of transaction.

The principles of organizing settlements are the fundamental principles of their implementation. Compliance with the principles in the aggregate makes it possible to ensure the compliance of calculations with the requirements: timeliness, reliability, efficiency. The first principle - the legal regime for the implementation of settlements and payments - requires that the behavior of the participants in settlement relations comply with the norms of law and legal responsibility. The basis for this is a set of laws and regulations. The main regulatory body of the payment system is the Central Bank of the Russian Federation (Bank of Russia). Among its main tasks is to ensure the efficient and uninterrupted functioning of the settlement system.

The second principle is the implementation of settlements on bank accounts. A prerequisite is the existence of bank accounts with both suppliers and buyers. For settlement services, a bank account agreement is concluded between the bank and the client - an independent bilateral (participants have both rights and obligations) civil law agreement. Clients have the right to open the required number of settlement, deposit and other accounts in any currency in banks with their consent, unless otherwise provided by federal law. Banks and other credit institutions open correspondent accounts for settlements with each other - with each other (a correspondent account agreement is concluded) and without fail - in the institutions of the Bank of Russia (agreement for settlement services of the bank).

The third principle is to maintain liquidity at a level that ensures smooth payments. Compliance with this principle is a guarantee of a clear and unconditional fulfillment of obligations. All payers must plan receipts, write off funds from accounts, prudently find the missing resources in order to timely fulfill their debt obligations.

The fourth principle is the existence of an acceptance (consent) of the payer for payment. This principle is implemented through the use of either an appropriate payment instrument (check, promissory note, payment order), indicating the owner's order to write off funds, or a special acceptance of documents issued by the recipients of funds (payment requests, bills of exchange).

At the same time, the legislation provides for cases of undisputed (without the consent of the payers) write-off of funds: arrears in taxes and other obligatory payments - on the basis of writs of execution issued by the courts, some fines on orders of claimants, direct write-off for heat and electric energy, utilities, etc. NS.

The fifth principle - the urgency of payment - stems from the very essence of the market economy, the essential condition of which is the timely and full fulfillment of payment obligations. The significance of this principle lies in the fact that the continuously spent funds for the production of goods, the provision of services should be reimbursed through payments from buyers within the time frames stipulated by the concluded contracts.

The sixth principle is the principle of property liability for non-compliance with contractual conditions. The essence of this principle is that violations of contractual obligations in terms of settlements entail the application of civil liability in the form of compensation for losses, payment of a penalty, as well as other liability measures. (Civil Code of the Russian Federation, Ch. 25, Art. 395)

The seventh principle - control of all participants over the correctness of settlements, compliance with the established provisions on the procedure for their conduct - is divided into preliminary, current, subsequent, internal and external control. An important role in the observance of this principle is played by the establishment in accordance with Art. 16 of the Federal Law of the Russian Federation of November 21, 1996 No. 129-FZ "On accounting" of the publicity of financial statements.

Cashless payments are carried out on the basis of settlement documents of the established form and in compliance with the relevant document flow. The choice of the form of payment is mainly determined by:

- the nature of economic ties between contractors;

- the peculiarity of the supplied products;

- location of the parties to the transaction;

- method of transportation of goods;

- the financial position of legal entities.

Regulation of the Central Bank of Russia dated 03.10.2002. No. 2-P "On non-cash settlements in the Russian Federation" the following forms of non-cash settlements are established: settlements by payment orders, letter of credit settlements, settlements by checks and by collection.

A payment order is an order of the account holder (payer) to the bank serving him, drawn up with a settlement document, to transfer a certain amount of money to the account of the recipient of funds opened with this or another bank.

In settlements for goods and services, payment orders are used:

- for the goods received, work performed, services rendered (reference in the order to the number and date of the commodity transport document confirming the receipt of goods or services by the payer);

- for payments in advance of payment for goods and services (reference in the order to the number of the main agreement, agreement, contract, which provides for advance payment);

- payments to transport, utilities, household enterprises for maintenance, etc.

In settlements for non-commodity transactions, payment orders are used for:

- payments to budgets of all levels and off-budget funds;

- repayment of bank loans and interest on loans;

- transfers of funds to state and social insurance bodies;

- contributions of funds to statutory funds at the establishment of JSC, LLC, etc .;

- acquisition of shares, bonds, certificates of deposit, bank bills;

- payment of interest, fines, penalties, etc.

The payment order is issued by the payer on the form of the established form, containing all the necessary details:

- by payer and recipient of funds - taxpayer identification number (TIN), name and account number in a credit institution (branch) or a subdivision of the settlement network of the Bank of Russia;

- for credit institutions - their names and locations, bank identification code (BIC) and account number for settlement transactions.

Payment orders are accepted by the bank regardless of the availability of funds in the payer's account. In the absence or insufficiency of funds on the account, payment orders are placed in card index No. 2 and are paid as the funds are received in the order established by law. In accordance with the legislation, partial payment of payment orders from the card index is allowed, while the bank uses the payment order.

The bank is obliged to inform the payer, upon his request, about the execution of the payment order no later than the next business day after the payer's contact to the bank, unless another period is provided for by the bank account agreement.

Payment orders are used for settlements in the order of planned payments, i.e. by periodically transferring funds from the buyer's account to the supplier's account at a specific time and in a certain amount based on the plan for the release of goods and the provision of services for the coming month (quarter). Settlements with planned payments are a progressive form of transferring payments, since it is based on the oncoming movement of money and goods. This leads to acceleration of settlements, a decrease in mutual accounts receivable and payable, and enables enterprises to better plan their payment turnover.

Settlements by payment orders have a number of advantages compared to other forms of settlements: relatively simple document flow, acceleration of cash flow, the ability of the payer to pre-check the quality of paid goods and services, the ability to use this form of settlement for non-commodity payments.

A letter of credit is a conditional monetary obligation of a bank issued by it on behalf of a client in favor of his counterparty under an agreement under which the bank that opened the letter of credit (issuing bank) can make a payment to the supplier or authorize another bank to make such payments, subject to the submission of documents to them, provided for in the letter of credit, and if other conditions of the letter of credit are met. The letter of credit is intended to serve only one supplier and cannot be redirected. Payment from a letter of credit is carried out only by bank transfer.

Banks can open the following types of letters of credit:

- covered (deposited) and uncovered (guaranteed);

- revocable and irrevocable.

When opening a covered letter of credit, the issuing bank transfers the amount of the letter of credit at the expense of the payer or the loan provided to him at the disposal of the executing bank for the entire duration of the letter of credit. When opening an uncovered letter of credit, the issuing bank grants the nominated bank the right to write off funds from its correspondent account within the amount of the letter of credit. The procedure for debiting funds from the correspondent account of the issuing bank under a guaranteed letter of credit is determined by agreement between the banks.

Revocable is a letter of credit that can be changed or canceled by the issuing bank without prior notice to the recipient of funds. Such a letter of credit does not serve the seller as a sufficient guarantee of receipt of payment, therefore, in practice, it almost never occurs. A letter of credit is revocable unless it is expressly stated in its text that it is irrevocable. Irrevocable is a letter of credit that cannot be changed or canceled without the consent of the recipient of funds and which has a corresponding mark. Such a letter of credit represents a firm commitment of the bank to pay the seller for the delivery or service if the latter fulfills all the conditions of the letter of credit. The vast majority of letters of credit are irrevocable.

To open a letter of credit, an application of the payer of the established form is submitted to the issuing bank, which indicates:

- number of the agreement under which the letter of credit is opened;

- validity period of the letter of credit;

- the name of the supplier and the name of the bank executing the letter of credit;

- the name of the documents serving as the basis for payment under the letter of credit;

- the term of their submission and the procedure for registration;

- type of letter of credit and its amount;

- a list of goods, works and services for which a letter of credit is opened, and the terms of shipment;

- way of realization of the letter of credit.

When paying under a letter of credit, the beneficiary's bank (nominated bank) is obliged to verify that the supplier has complied with all the conditions of the letter of credit, as well as the correctness of the register of accounts, the compliance of the supplier's signatures and seal with the declared samples. Documents confirming payments under the letter of credit must be submitted by the supplier to the bank before the expiration of the letter of credit and confirm the fulfillment of all conditions of the letter of credit. If at least one of these conditions is violated, payments under the letter of credit are not made.

The closing of a letter of credit at the nominated bank is carried out (in the amount of the letter of credit or its remainder):

- upon expiration of the letter of credit;

- on the basis of an application by the recipient of funds to refuse further use of the letter of credit before its expiration, if the possibility of such a refusal is provided for by the terms of the letter of credit;

- by order of the payer to revoke the letter of credit in full or in part, if such revocation is possible under the terms of the letter of credit.

Letter of credit is the most expensive form of payment. It requires additional costs for the buyer, this is due not only to the large commissions that the bank charges, but also to the fact that most of the letters of credit with which Russian firms work are “covered”. This means that the buyer for the duration of the contract is diverted from the turnover significant funds equal to the amount of payment under the contract.

The convenience of this form of payment for both the supplying company and the buying company lies in a certain guarantee: timely and complete receipt of payment by the supplier, if the delivery complies with the contract; compliance of the ordered products with the stipulated conditions, which is often monitored by an authorized representative of the purchasing company.

A check is a security containing an order of the drawer to the bank to make a payment of the amount indicated in it to the check holder. The drawer can be any legal entity or individual who has funds in the bank, which he disposes by issuing checks in favor of the check holder; the payer is the drawer bank.

To receive settlement checks in the servicing bank, an application is drawn up in the prescribed form, signed by the head of the enterprise, the chief accountant and certified by the seal. The application specifies the number of checks and the total need for settlements by checks, which allows you to determine the limit of one check, which must be affixed on the back of each check. Checkbooks are issued for a specific period and the total amount of the payment.

There are two types of checkbooks: limited and unlimited. The difference between them is that the receipt of a limited book is accompanied by the deposit of the total amount of the payment on a separate personal account of the drawer. This account is credited with the amount of funds deposited from the corresponding account.

An unlimited book does not provide for the deposit of funds. In this case, the cover of the check in the bank is the funds on the corresponding account of the drawer, but not more than the amount guaranteed by the bank as agreed with the drawer when issuing the checkbook. The bank can guarantee to the drawer, in the event of a temporary lack of funds in his account, the payment of checks at the expense of the bank.

The check must contain the following mandatory details:

- the name "check" included in the text of the document;

- order to the payer to pay a certain amount of money;

- name of the payer and indication of the account for payment;

- indication of the payment currency;

- indication of the date and place of drawing up the check;

- the signature of the person who wrote the check - the drawer. The absence of any of the specified details in the document deprives it of its legality. A check that does not contain an indication of the place of its preparation is considered as signed at the location of the drawer.

The rights to a check are transferable, with the exception of a personal check, which is not transferable.

When calculating by checks, it should be remembered that the check must be paid in the full amount for which it was issued, without any commission (in this case, the indication of the percentage is considered unwritten). The check cannot be revoked by the drawer before the expiration of the period established by the internal banking rules for its presentation for payment (presentation of the check to the bank by the check holder).

If there is no money on the payer's account or there is not enough money, the payment requests are placed in card index No. 2. In this case, the nominated bank notifies the issuing bank of this by sending it a notification not later than the working day following the day the settlement documents are placed in the card index. The issuing bank, in turn, upon receipt of a notice from the executing bank, brings a notice of filing into the card index to the client.

In Russia, in contrast to international practice, the check form of non-cash payments is less common.

Settlements for collection mean banking operations in which a credit institution (bank) undertakes, on behalf of and at the expense of the client, to take an action to receive the payment amount from the payer. Settlements for collection are formalized by a payment request and a collection order.

The payment request contains the requirement of the recipient of funds to the payer to pay a certain amount of money by withdrawing from the payer's current account, drawn up on a form in the prescribed form and contains, in addition to the details indicated in the payment order, such details as: -

terms of payment;

- term for acceptance;

- the date of delivery to the payer of the documents stipulated by the contract;

- name of goods (works, services) and delivery date;

- number and date of the contract;

- numbers of documents confirming the delivery of goods (performance of work, provision of services);

- delivery method and other details - in the "Purpose of payment" field. The specified requirements are set for collection by the supplier after the shipment of the goods and the issuance of the sales documents. The supplier's bank is obliged to send the documents to the payer's bank, collect funds from it and transfer it to the supplier's current account. The payer's bank, having received the documents, informs the payer and accepts them for payment only after receiving a preliminary acceptance from him. Refusal of acceptance is also possible.

Payment for settlement documents is made as the funds are received to the payer's account in the order established by law. Partial payment of payment requests, collection orders is allowed, which is made by a payment order in a manner similar to the procedure for partial payment of a payment order, with the exception of a mark on partial payment.

A collection order is a settlement document on the basis of which funds are debited from the payers' accounts in an indisputable manner. Collection orders are applied:

- in cases where the indisputable procedure for the collection of funds is established by law, including for the collection of funds by bodies performing control functions;

- in cases stipulated by the parties under the main agreement, subject to the provision of the bank serving the payer with the right to write off funds from the payer's account without his order.

The main types of collection operations are simple (clean) collection and documentary (commercial). In the first case, the bank undertakes to receive money from a third party on the basis of a payment request that is not accompanied by commercial documents, and in the second, the bank must present the commercial documents received from its client. Commercial documents include invoices, shipping and insurance documents, title deeds, and any other non-financial documents.

In general, payments in the form of collection are widespread in international payments. Payments under contracts are made on the terms of a commercial loan, and foreign banks accept various documents for collection, including, in addition to the above-mentioned bills of exchange and checks, stocks, bonds and others.

This form of settlement involves certain risks and must be secured by the trusting relationship of the counterparties. For the supplier, the risk of late payment of invoices can be mitigated by obtaining certain guarantees from the buyer. In this case, the agreement can use various legal means of securing payment obligations (surety, bank guarantee, pledge, etc.).

The advantages of this form of calculation:

- for the supplier - banks protect his right to the goods until the payment of documents or acceptance. The right to the goods is given to the payer by documents of title, which he takes possession of after payment (acceptance). The documents remain at the bank's disposal until the moment they are paid and, in case of non-payment, are returned to the supplier's bank indicating the reasons for non-payment;

- for the payer, this form of settlement allows for maximum savings in foreign exchange resources and often payment for goods (if provided by the contract) can be made with a delay of up to 30 days from the date the bank receives documents for collection.

The growth of the share of non-interest income is one of the strategic goals of Sberbank.

At the end of 2014, the share of net non-interest income in the operating income before reserves of the retail business was 22.5%.

The main factor behind the growth of non-interest income in the retail business is operations with bank cards, acquiring, payments and transfers.

The growth in the issue of bank cards has significantly accelerated the growth in the volume of transactions on card accounts.

Table 8 - The number of bank cards issued by Sberbank and the volume of card transactions for 2012-2014

In 2014, the growth in the issue of bank cards increased by 9%, and the turnover on card transactions increased by more than a third. The share of non-cash transactions in the total volume of card turnover is growing steadily and increased in 2014 from 19.5% to 23.8%.

In terms of the number of cards issued, Sberbank ranks first in Europe.

As you can see in Figure 10, the volume of card transactions is showing steady growth.

In 2013, Sberbank introduced new premium cards within the Premier tariff plan: Visa Platinum PayWave and World MasterCard Black Edition Paypass

Since July 2013, the credit limit for credit cards is set at the time of issue. Customers can receive the card and immediately make the first transaction. The card can be issued using a passport and one more document, and can be received at any office, regardless of the place of order. The card can also be ordered through Sberbank Online and then come to the branch for it.

In 2014, the issuance of bank cards of the Russian payment system "Universal Electronic Card" (PRO100) was launched throughout Russia; the volume of issue by the end of the year exceeded 50 thousand cards. PRO100 cards are issued in the "Personal" and "Salary" categories and are accepted in the entire acquiring network of Sberbank of Russia, as well as in the infrastructure of banks participating in the UEC Payment System.

Table 9 - The number of active trade and service outlets and the Turnover in the acquiring trade network of Sberbank for 2012-2014

The number of active retail and service outlets attracted for acquiring services in 2014 increased by 130 thousand to 446.1 thousand.

Sberbank's total fee and commission income from merchant acquiring services in 2014 increased to RUB 30.4 billion (+ 43% compared to 2013). At the same time, Sberbank's share in the acquiring market increased by 3.2 percentage points to 46.4%.

The annual turnover of bank cards on the Internet increased from 17 billion rubles. up to RUB 47 billion, and the total number of customers using Sberbank's Internet acquiring service exceeded 750 organizations.

In 2012, the Bank introduced an offline payment technology on high-speed trains "Sapsan", which makes it possible to service bank cards while the train is moving in the absence of constant communication, launched acquiring of MasterCard PayPass and Visa payWave contactless cards and a pilot project on the paper check for digital signature).

In 2013, the bank continued to develop a network that accepts MasterCard payPass and Visa payWave contactless cards. At points of sale and service, 433 thousand terminals accept them.

Together with the Moscow Metro State Unitary Enterprise, Sberbank has implemented a pilot project to accept Visa PayWave and MasterCard PayPass contactless cards as payment for tickets at metro kiosks. 64 ticket vending machines have been installed at 10 Moscow metro stations; the plans are to equip all metropolitan subway stations with automatic machines.

In cooperation with GKU "Administrator of the Moscow Parking Space" and LLC "ASPARK", Sberbank began accepting bank cards in parking machines in Moscow. 350 machines, acquiring services of which are provided by Sberbank, are installed within the Garden Ring. They can pay for parking using Visa and MasterCard bank cards with a magnetic stripe and a micro-processor, as well as contactless Visa payWave / MasterCard PayPass cards.

In July 2013, at the Bolshoi Ice Arena of the Sochi Olympic Park, for the first time in Russia, the acceptance of cards was launched on a self-service vending machine that works without a cashier. In total, more than 150 such devices have been deployed at the Olympic venues.

The Bank has successfully implemented an innovative technology of mobile acquiring, which allows you to pay for goods and services using magnetic stripe cards or chip cards using a mobile phone.

As the official acquirer of the 2014 Olympics, Sberbank, in cooperation with the Sochi 2014 Organizing Committee and the ticket operator for the Olympic Games, organized payment for tickets to the games with bank cards. The bank also provided acquiring for the exchange of purchased tickets for Olympic events by fans.

At the end of 2012, Sberbank's share in the pension payment market increased by 5.3 percentage points, exceeding the 50% bar for the first time, and as of January 1, 2013 it amounted to 51.4%. In 2012, 3.3 million pensioners (excluding mortality) were attracted to receive pensions through Sberbank, of which more than 1 million through consulting points in the PFR divisions.

In 2012, the Bank increased its share in the payroll market by 5.7 percentage points. and exceeded 37%. More than 28 million individuals regularly receive salaries on the Bank's cards.

Sberbank has launched a new technology that simplifies the process of paying salaries to clients' employees. It is enough for an enterprise to provide the Bank via the Sberbank Business Online system with a register - a list of employees and amounts to be paid. After that, online, subject to the availability of funds in the company's current account, wages are instantly credited to employees' cards. The process is fully automated, the Bank's operational employees do not take part in it, and the probability of operational errors is completely excluded.

The number of working payroll cards in 2013 increased by 1.9 million to 21.1 million. The volume of salary transfers increased by 28% to RUB 6,273 billion.

The number of pensioners receiving social pensions through Sberbank has increased. At the same time, the share of pensioners receiving their pension through Sberbank increased.

Since July 2013, all new Visa and MasterCards of Sberbank have been equipped with a chip, which significantly increases the level of security of the data stored on the card and is an effective method of combating skimming. Cards with a chip have a higher degree of protection than cards containing only a magnetic stripe: all operations require a PIN-code, information from the chip cannot be copied. In addition, the entire network of self-service devices and sales and service points of Sberbank is equipped to accept chips, which allows transactions to be carried out using the chip, and not along the magnetic stripe, which remains on the card according to the requirements of payment systems.

Throughout the network, cards are issued without PIN envelopes: at the moment of receiving the card at the branch, the client can choose the PIN code that is easier for him to remember. Previously, this technology was used for instant issue cards, now - for all cards.

Sberbank has successfully launched the Campus Card pilot project at the Mari State University. Students received a multifunctional card, which is the key to managing a bank account and is integrated into the infrastructure of the university: a pass, a grade book, access to an electronic library.

SMS-informing the client about the issue of a card in his name has been introduced, which significantly reduces the risk of unauthorized issuance of bank cards.

The most significant service of the Bank in terms of the number of transactions is still receiving payments from the population (money transfers in favor of legal entities). Their volume in 2012 amounted to 2,446 billion rubles, and the total number of accepted payments exceeded 1.1 billion. At the same time, there was a steady increase in the number of payments made in non-cash form (the growth in the number of payments from client accounts exceeded 70%). This dynamics is largely ensured by expanding the range of possible payments in information and payment terminals, the development of mobile and Internet banking, as well as the active growth of the client base of the AutoPayment service.

Taking into account the high share of the Bank in the market of payments to the budgetary system of the country, the optimization also affected the services in this area. Thanks to the launch of the federal service for making payments to the Federal Tax Service according to the document index, the share of non-cash payments to the budget for the year increased from 2.5% to 8%.

Another new service in 2012 was the ability to repay loans issued by other banks through information and payment terminals. During the year, loans from third-party banks were repaid for more than 15 billion rubles.

In 2012, the Bank successfully developed the Auto Payment service, which allows you to automatically pay for housing and communal services, fixed and cellular telephony services, and Internet access services from a bank card account. The number of customers using this service as of January 1, 2013 exceeded 6.7 million.

In December 2012, Sberbank took an important step towards increasing its presence in the fast-growing Internet payments market: it was decided to combine the Bank's infrastructure with Yandex Internet technologies. Sberbank signed an agreement to acquire a 75% stake minus 1 ruble in Yandex.Money.

In 2012, the volume of remittances between individuals increased by half. Transfers from card to card developed most dynamically due to their convenience: the volume of transfers increased by more than 2.5 times over the year, to almost 1 trillion rubles.

In 2013, the Blitz translations were re-branded - now it is a Kolibri product. Internal transfers of "Kolibri" have been improved to work online: translation within the country takes less than 10 minutes.

Sberbank continues to develop the Autopayment service. For the convenience of customers, the ability to set a daily limit on the amount of Auto Payments for cellular communication has been introduced. 21.5% of payments for cellular communications are carried out using "Auto Payments". The number of customers using the Auto Payment service for cellular communications exceeded 10.8 million people. In general, the Bank's share in the market for payments for cellular communications exceeded 30%.

The Bank has expanded the functionality of the Auto Payment for Housing and Utilities Service - the number of organizations in whose favor the service can be connected has increased. The number of clients of the service "Auto payment for housing and communal services" increased to 2 million people. Launched automatic payment of loans from third-party banks. For the first time, Moscow Bank launched "Autopayment" using free account details, which allows automating any regular payment of a client.

In 2014, there was a steady growth in payments of individuals in favor of legal entities for all main types of payments. The average number of payments increased by 27% and amounted to 10 million per day. Sberbank has become the leader in accepting payments for housing and communal services, where the bank holds 35% of the market, and for cellular communications - 39% of the market. This result was achieved thanks to the active development of non-cash payments through the channels of the Mobile Bank SMS service and Sberbank Online. In total, 19.6 million Sberbank customers were subscribed to the Autopayment service (+ 35% per year). The number of subscribers to the Auto Payment - Cellular Communication service reached 12.9 million people. 6.7 million people use the Auto Payment for Housing and Utilities Service in more than 100 cities of Russia.

In 2014, the volume of transfers increased significantly. The increase was 60%, the total amount of transfers for the year - 4.3 trillion rubles. The growth was mainly driven by card transfers.

The growth in the volume of non-cash payments and transfers was facilitated by the development of services of Yandex.Money, a subsidiary of Sberbank. In 2014, within the framework of the integration program with Yandex.Money, we continued to improve Sberbank's payment solutions, expand the range of joint services and reach the client base. Sberbank has become the main channel for replenishing Yandex.Money e-wallets with a replenishment volume of over 1 billion rubles per month. The areas of distribution of digital goods of Yandex.Money partners to Sberbank Online and the replication of the Pay via Sberbank solution in Yandex.Money products are actively developing.

Conclusion

I had an internship for 23 days at the Central ChB PJSC Sberbank 8593/04 Lipetsk in the department for work with individuals. At the beginning of my practice, I studied the necessary regulatory framework for working in the department for working with individuals:

Bank of Russia Regulations No. 205-P dated 05.12.2002 "Rules for Accounting in Credit Institutions Located on the Territory of the Russian Federation";

2. Regulation of the Bank of Russia No. 2-P of 03.10.2002 "On cashless payments in the Russian Federation";

3. Regulation of Sberbank of Russia No. 662-r of 12/14/2000 "On the Operations Department of the Central Office of Sberbank of Russia";

4. Rules of Sberbank of Russia No. 304-2-r of 04.11.2000 "Rules of document flow and technology for processing accounting information in Sberbank of Russia";

5. Regulation of Sberbank of Russia No. 355-3-r dated March 27, 2002 "On conducting interbranch settlements in Sberbank of Russia";

6. Rules of the Savings Bank of Russia No. 881-2-r dated 03.13.2003 "Rules of internal control in order to counteract the legalization (laundering) of proceeds from crime and the financing of terrorism";

7. Order No. 814-3-r of 04/14/2004 "Procedure for opening, closing and maintaining accounts of legal entities by Sberbank of Russia and its branches."

It was in practice at Sberbank that I had the opportunity to compare theoretical foundations and knowledge with practical activities.

I got acquainted with all forms of non-cash payments and worked with the following settlement documents: payment orders, checks, payment orders, collection orders, payment orders and memorial orders.

I learned how to draw up and pay the transfer "Kolibri", to carry out non-cash payments with physical. persons, transfer of funds from card to card of Sberbank.

Since, in accordance with the services of the bank, it is possible to provide account statements (at the client's request), provide an extract of current account transactions, provide a duplicate account statement, provide a duplicate of a payment document at the client's request, as well as perform currency control, clarify details and etc., then, accordingly, Sberbank collects a commission, which is drawn up with a memorial order.

Before the process of getting acquainted with the document flow of the department, I registered payment requests every day in a special journal for registering payment requests, where I indicated the date of the request, the payer's account number, the name of the recipient and the amount. I also registered collection orders in another special journal, but their recording required the signature of the controller supervising a certain organization.

The work actually turned out to be very laborious and gave rise to many questions from my side to the manager and helped to understand the intricacies of the workflow.

I find the advantages of the internship I have completed in the fact that I got acquainted with a large amount of information on which banking activity is based, got acquainted with the computer work programs of Sberbank and acquired the skills to work with its internal documentation.

Having studied the measures that are proposed to improve the payment system, it was revealed that the proposed measures will significantly change the payment system of the Russian Federation, improve monetary policy, expand non-cash payments, and introduce modern technologies and methods of information transfer. Service of all settlement participants should become more efficient and reliable. These measures will help stabilize the payment system, bring it closer to world standards, and ensure the financial stability of monetary policy.

List of sources used

1 Civil Code of the Russian Federation (part 2): FZ of January 26, 1996, No. 14-FZ (as amended on November 30, 2011)
2 On banks and banking activities: Federal Law dated 02.12.1990, No. 395-1 (as amended on 03.12.2012).
3 On the Central Bank of the Russian Federation (Bank of Russia): Federal Law No. 86-FZ dated July 10, 2002 (as amended on December 3, 2012).
4 On the national payment system: Federal Law of June 27, 2011. No. 161-FZ;
5 On the rules for making money transfers: Regulation of the Bank of Russia dated June 19, 2012 No. 383-P.
6 On the rules for the exchange of electronic documents between the Bank of Russia, credit institutions (branches) and other clients of the Bank of Russia when making settlements through the settlement network of the Bank of Russia: Regulation of the Bank of Russia No. 20-P dated March 12, 1998
7 On the issue of bank cards and on transactions performed using payment cards: Regulation of the Bank of Russia No. 226-P dated 24.12.2004
8 On the rules of accounting in credit institutions located on the territory of the Russian Federation: regulation of the Bank of Russia dated July 16, 2012 No. 385-TT.
9 Trachuk A. V. Prospects for the development of non-cash retail payments / A. V. Trachuk // Finance and credit. - 2012. - No. 7. - S. 24-32
10 Cash and electronic means of payment: problems, trends // Finance and credit. - 2012. - No. 7. - S. 3-23
11 National payment system of Russia: problems and development prospects / NA. Savinskaya [and friend.]; ed. Dr. econ. Sciences, prof. ON. Savinskaya, doctor of windows, sciences, prof. G.N. Beloglazova. - SPb. : Publishing house of St. Petersburg State University of Economics, 2011. - 131 p.
12 Kokorev N. Cashless monetary settlements // Financial newspaper. Regional edition.-2010.-№25.- P. 32.
13 Devyatlovsky V. N. Principles of organization of cashless payments / V. N. Devyatlovsky // International Journal of Applied and Fundamental Research. 2012. - No. 12. - S. 107-109
14 Devyatayeva N.V. Problems of improving the system of cashless payments in Russia / N.V. Devyatayeva // Money and credit. - 2011. - No. 9. - S. 3-11
15 Berezina M.P. Cashless payments in Russia: features of the organization and areas of improvement // Finance and Credit, - 2011. - No. 5. - S. 24.
16 Bulatov M.A. Improvement of cashless payments // Accounting and banks. 2011. -№4.-С. 28.
17 www.sbrf.ru Official website of Sberbank of Russia 18 www.cbr.ru Official website of the Bank of Russia
19 Annual report of Sberbank of Russia OJSC for 2012
20 Annual report of Sberbank of Russia OJSC for 2013
21 Annual Report of Sberbank of Russia OJSC for 2014

Practice report at PJSC Sberbank updated: July 31, 2017 by the author: Scientific Articles.Ru

Sberbank is the largest diversified financial structure in Russia, successfully developing commercial banking, investment and private banking businesses, as well as leasing and asset management. The principles of doing business for the corporation are efficiency, reliability and transparency.

PJSC Sberbank of Russia is one of the largest Russian banks. According to rating studies, Sberbank of Russia holds leading positions among Russian banks in terms of assets, capital, corporate and retail loans and deposits. The central office of the Bank, PJSC Sberbank of Russia, is located in Moscow. Sberbank owns 50.5% of the private deposit market. He also owns 30% of all loans issued in Russia. Sberbank ranks first in the rating of banks in the Russian Federation. As a result of the recent IPO, institutional investors got 33% of the shares, while individuals - 5%. In total, the bank has 200 thousand shareholders. It accounts for 26% of the assets of the Russian banking system and 51.5% of retail deposits. This is the only bank that the Central Bank controls not only as a regulator, but also as a shareholder owning 57.6% of its shares. From October 2007 to the present day, Sberbank has been headed by the former Minister of Economic Development German Gref, who, in particular, is going to make the bank's loans more accessible to the population.

Acting in the interests of depositors, customers and shareholders, the Bank seeks to effectively invest funds raised from private and corporate clients in the real sector of the economy, lend money to citizens, and contribute to the sustainable functioning of the Russian banking system and saving household deposits.

The objectives and subject of activities of Sberbank of Russia PJSC are:

• - attraction of funds from legal entities and individuals (clients) and their placement on terms of repayment, payment, urgency;
• - implementation of settlement and cash services for clients;
• - carrying out operations with foreign currency and securities, other banking operations;
• - ensuring the safety of funds entrusted to the bank.

PJSC Sberbank of Russia performs the following banking operations and services:

• - acceptance, issuance of deposits and other types of savings;
• - accepting payments from clients;
• - long-term and short-term lending to individuals and legal entities;
• - sale, purchase and management of government securities;
• - sale of lottery tickets;
• - providing clients with individual safes for temporary use for storing documents and valuables;
• - provision of brokerage and consulting services, leasing and trust operations;
• - acquisition of rights of claim arising from the supply of goods and provision of services, acceptance of the risk of fulfilling such claims and collection of these claims (forfeiting);
• - representing the interests of enterprises, organizations in financial and economic bodies;
• - settlements on behalf of clients, their cash services, as well as services for the collection and transportation of money and valuables;
• - maintaining customer accounts;
• - issuance and payment, purchase and sale, storage of payment documents and securities (bonds, checks, letters of credit, bills of exchange, shares, etc.) and other operations with them;
• - Carrying out currency exchange and other foreign exchange transactions in accordance with the procedure established by the Sberbank of Russia;
• - issuance of guarantees to secure obligations for third parties, providing for execution in cash, in accordance with the procedure established by Sberbank of Russia;
• - other operations on banking services to clients in accordance with the license of the Central Bank of the Russian Federation and with the permission of Sberbank of Russia.

The main directions of the Bank's activities:

• * lending to Russian enterprises;
• * lending to private clients;
• * investment in government securities and bonds of the Bank of Russia;
• * carrying out transactions on a commission basis.

Organizational structure of the department

Basic terms of credit policy.

Loans are provided to individuals - citizens of the Russian Federation aged 18 and over, provided that the loan repayment period under the agreement is:

with differentiated payments - comes before the borrower is 75 years old;

for annuity payments - limited to the working age of the borrower.

Loans are provided:

at the place of permanent residence (registration) of the Borrowers, upon temporary registration for the period of registration;

at the location of the enterprise - the employer of the Borrower, client of the Bank, if there is an employment contract concluded for an indefinite period between him and the borrower

Loans in the amount of up to 45,000 rubles, inclusive, can be provided without collateral, over 45,000 rubles, it is necessary to ensure that the borrower fulfills obligations in a timely manner and in full.